Derek Moss Funeral Directors was established in 1984. Since then we have continually offered compassionate, respectful funeral services to the local community.
Our funeral home was built in 1862, and has been renovated, modernised, extended and tastefully decorated to help us conduct funerals. We now have three chapels of rest as well as two family rooms. You can use these to spend time with your loved one before the funeral.
We are always here to offer you our support, priding ourselves on the uncompromising service that we provide. We work closely with the families in our care, as we want to ensure your loved one receives a personalised service, meaningfully celebrating their life.
Please call us as soon as you need us. We will be here to guide you 24 hours a day.
We are proud to be part of Dignity Funerals, a collection of the UKs finest funeral directors, with each and every one committed to setting superior standards.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
With two packages available, we will be able to arrange the funeral you have in mind for your loved one.
If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.
View our Standardised Price List, Additional Options Price List and Crematoria Price List.
Our Attended Funeral includes care of your loved one, a Park Coffin, a service at the place of committal which can be personalised as required for your loved one, followed by a burial or cremation.
Our Simple Funeral offers a complete funeral at a lower cost, without compromising on the quality of the service that is delivered. It includes all of the essentials, including a professional and fully trained Funeral Director to support you every step of the way.
Our Unattended Funeral will best suit your needs if you want to arrange a simple and straightforward cremation without a service or ceremony, allowing you and your loved one's friends and family to commemorate them in your own way.
Choose from a variety of options, including headstones and urns to memorial plaques, vases, statues, jewellery and plenty more. With a Memorial, you can create a tribute that especially reflects the life, love and cherished memories of your loved one.
Contact
Speak to our team 24 hours a day on 0191 385 5959
Our Address
1 Mill Place, Shiney Row, Houghton Le Spring, DH4 4JT
Get DirectionsFuneral home opening times
Directions and parking
We are in a large cream building situated on the A182, half a mile from the main roundabout. There is car parking at the rear of the funeral home.
0191 385 5959We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.
It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.
Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.
This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.
When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.
You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.
Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.
If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.
Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.
We are a member of the National Association of Funeral Directors and as such we abide by The Funeral Director Code. We also have a legal obligation to try and ensure the person who is arranging a funeral has the right to do so, or has permission from those who do.
If you are aware that someone has been appointed as the administrator, you should only arrange the funeral with this person's agreement.
If there is no Will or Letters of Administration, then the responsibility would pass to the next of kin.
A Memorial is a way of creating a lasting memory to help remember a loved one.
Dignity has been established for over 200 years and is one of the UK's leading providers of Funerals and with an 'Excellent' Trustpilot rating (02/24). We are proud to help our customers every year with a diverse range of Memorial products and services to help remember their loved ones.
We offer a wide range of products – from traditional headstones, kerb sets, urns and benches to remembrance trees, plaques and vases. We also offer more personal and modern options such as jewellery, pin badges and photo related memorial products. As well as completely customised items.To organise your Memorial contact us on 0191 385 5959
From 9 September 2024, there will no longer be a doctor's fee in England and Wales when arranging a funeral. This is because from this date, all deaths in England and Wales will be independently viewed, either by a relevant coroner or by a Medical Examiner and the cost will be met by the NHS.
A Medical Examiner is a specifically trained independent senior doctor who will scrutinise all deaths across a local area that do not fall under the coroner's jurisdiction. By providing a greater level of scrutiny over the cause of deaths; it is hoped that the introduction of Medical Examiners will make it less likely that unnatural causes of death will go unnoticed; that the number of deaths unnecessarily referred to the coroner will be reduced and that national data about causes of death will be captured with greater accuracy.
Medical Examiners, or Medical Examiner Officers, will also be available to meet with families, or their representatives, if they wish to discuss the cause of death.
We were really happy with the service provided by everyone from your company that we dealt with very caring and very professional
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. Thank you
Very professional service nothing was to much trouble would recommend to anyone especially Stewart who dealt with us on 25th August
Thank you for the kind comments posted on your online review. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Leigh is an absolute credit to the business. From start to finish she handled everything in a very calm soothing and professional manner which made this not so nice event much more manageable. I would have given 6 stars but there are only 5
Thank you for taking the time to complete the online review. I am pleased that we were respectful of your needs at such a difficult time and that all of the arrangements were carried out to your satisfaction.
Excellent professional service. The attention to detail was superb and someone was always available to speak to at this distressing time. Would highly recommend.
Thank you for your online review. I am pleased to hear that you found our staff to be professional and respectful and that we were able to help make things easier for you at such a difficult time.
A little bit disappointed after cancelling a second car i was then casually offered it again?
Thank you for your 4* rating and comments. We are sorry to hear of your concerns regarding the second car. We believe this would have been discussed during the call we made to you on the day prior the funeral. This call would have been to ensure that your needs were fully met on the day and to check you did not require any additional services. We apologise if this was upsetting to you. If you wish to discuss this is more detail, please contact the Client Relations department directly on 0800 731 0655. Thank you once again for your review.
4 King Edwards Court,
King Edward Square,
Sutton Coldfield,
West Midlands, B73 6AP
Calls are recorded for monitoring and quality purposes. All calls made to 0800 and 0808 numbers are free of charge whether made from a landline or mobile phone. Dignity Funerals Limited is a company registered in England No. 00041598. VAT registered No. 486 6081 14. Registered office: 4 King Edwards Court, King Edwards Square, Sutton Coldfield B73 6AP. Dignity Funerals Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 967130. Please note that the selling and administering of funeral plans is regulated by the Financial Conduct Authority (FCA), however if you are purchasing a funeral without a funeral plan this will not be covered by FCA regulation.