Derek Moss Funeral Directors, Shiney Row

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0191 385 59590191 385 5959
Dignified Funerals From
£1,995
4.9
Rating 4.9
Based on 11 Reviews
Derek Moss Funeral Directors in Shiney Row, Houghton Le Spring

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About Us

Derek Moss Funeral Directors was established in 1984. Since then we have continually offered compassionate, respectful funeral services to the local community.

Our funeral home was built in 1862, and has been renovated, modernised, extended and tastefully decorated to help us conduct funerals. We now have three chapels of rest as well as two family rooms. You can use these to spend time with your loved one before the funeral.

We are always here to offer you our support, priding ourselves on the uncompromising service that we provide. We work closely with the families in our care, as we want to ensure your loved one receives a personalised service, meaningfully celebrating their life.

Please call us as soon as you need us. We will be here to guide you 24 hours a day.

What We Offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans

Our Services

At Derek Moss Funeral Directors, we understand how special life is with those that you love. For us, every funeral is unique and personal. We have a service to fulfil every wish, with every detail carried out with the same uncompromising quality of care. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral. If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
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Simple Funeral

A complete funeral service for a lower cost, delivered with complete compassion and care.

This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
Our costs from
£1,995
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Full Service Funeral

Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
Our costs from
£3,545

Why choose us?

Funeral services with distinction

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Dignified funeral from £1,995 + third party costs
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Providing the highest standards of care
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Expert professionals available 24 hours a day
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High quality facilities

Where to find us

Address

1 Mill Place Shiney Row Houghton Le Spring DH4 4JT GB

Parking and Directions

There is car parking at the rear of the funeral home.
We are in a large cream building situated on the A182, half a mile from the main roundabout.

OPENING HOURS

Our staff are available 24 hours a day on 0191 385 5959 if you require our services outside of these hours.

VISITING HOURS

Day of the WeekHours
Mon08:30 - 17:00
Tue08:30 - 17:00
Wed08:30 - 17:00
Thu08:30 - 17:00
Fri08:30 - 17:00
SatClosed
SunClosed

Supporting you along the way

What to do when someone dies

What to do when someone dies

It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.
Find Out More
Planning a funeral

Planning a funeral

Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.
Find Out More
The funeral service

The day of the funeral

This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.
Find Out More
After the funeral

After the funeral

Once the funeral has taken place, there are still a number of things you may need to take care of. From choosing the perfect memorial to dealing with legal matters, we'll offer all the support you need after the funeral.
Find Out More

Reviews of our services

4.9
Rating 4.9
based on 11 Reviews
  • 5.0
    Rating 5.0
    Leigh is an absolute credit to the business. From start to finish she handled everything in a very calm soothing and professional manner which made this not so nice event much more manageable. I would have given 6 stars but there are only 5
    Dignity Funeral logo
    Response on behalf of Derek Moss Funeral Directors
    Thank you for taking the time to complete the online review. I am pleased that we were respectful of your needs at such a difficult time and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    Excellent professional service. The attention to detail was superb and someone was always available to speak to at this distressing time. Would highly recommend.
    Dignity Funeral logo
    Response on behalf of Derek Moss Funeral Directors
    Thank you for your online review. I am pleased to hear that you found our staff to be professional and respectful and that we were able to help make things easier for you at such a difficult time.
  • 4.0
    Rating 4.0
    A little bit disappointed after cancelling a second car i was then casually offered it again?
    Dignity Funeral logo
    Response on behalf of Derek Moss Funeral Directors
    Thank you for your 4* rating and comments. We are sorry to hear of your concerns regarding the second car. We believe this would have been discussed during the call we made to you on the day prior the funeral. This call would have been to ensure that your needs were fully met on the day and to check you did not require any additional services. We apologise if this was upsetting to you. If you wish to discuss this is more detail, please contact the Client Relations department directly on 0800 731 0655. Thank you once again for your review.
  • 5.0
    Rating 5.0
    Excellent service from start to finish, from going in to organise it, to the funeral itself. Kept up to date all the time with what was going on during the whole process. Neil dealt with it all delicately and professionally, a lovely chap.
    Dignity Funeral logo
    Response on behalf of Derek Moss Funeral Directors
    Thank you for sharing your views with us on your online review. I am pleased that you were so well looked after by our team.
  • 5.0
    Rating 5.0
    I have used this service as the people employed give 100% care to the deceased and to the family in there time of sadness everything we requested was carried out to our satisfaction would recommend them for there professional service
    Dignity Funeral logo
    Response on behalf of Derek Moss Funeral Directors
    Thank you for the kind comments posted on your online review. I am pleased that you were so well looked after by our team and that all of your wishes and requirements were carried out as you had requested.
  • 5.0
    Rating 5.0
    Used derek before can't praise highly enough Stuart what a top man nothing to much trouble mam got send off she deserved miss her so much thank you all from the herbertson family
    Dignity Funeral logo
    Response on behalf of Derek Moss Funeral Directors
    Thank you for taking the time to complete the online review. I am glad we were able to provide you with the support and guidance needed and that we were able to help make things easier for you at such a difficult time.
  • 5.0
    Rating 5.0
    The funeral director and his staff in Shiney Row were extremely accommodating, caring and respectful. The funeral director was very helpful, supportive and reassuring throughout the whole process, keeping in daily contact. His knowledge of the local community ensured a very personal service, tailored to the specific needs of our family circumstances. A difficult time was made much easier by the friendly, professional and efficient service we received. We would highly recommend the local service to others. Thank you....
    Dignity Funeral logo
    Response on behalf of Derek Moss Funeral Directors
    Thank you for the kind comments posted on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that we were able to help make things a little easier for you at such a difficult time.
  • 5.0
    Rating 5.0
    All staff were very helpful and considerate towards all family and friends of the deceased leading up to funeral.On day of service funeral directer and staff helped us deal with our emotions by being considerate to us all.
    Dignity Funeral logo
    Response on behalf of Derek Moss Funeral Directors
    Thank you for the kind comments posted on your online review. I am glad we were able to provide you with the support and guidance needed and that we were able to look after you and your family at this difficult time.
  • 5.0
    Rating 5.0
    Professional and everything I needed was done.
    Dignity Funeral logo
    Response on behalf of Derek Moss Funeral Directors
    Thank you for taking the time to send your online review to us. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    The service provided was excellent; from the initial telephone call to the post-funeral service provided.
    Stephen and the team were in touch regularly providing updates and outlining procedure.
    The funeral went very smoothly; from the cortège leaving the house to the post-funeral function.
    Graham, who read the eulogy, was also excellent right from his visit through e mailing the eulogy for proof reading and accuracy to the funeral service itself.
    The high standard of service provided greatly assisted us coming to terms with my father’s passing.
    I would without hesitation highly recommend Derek Moss Funeral Directors.
    Many thanks to all at their office.
    Dignity Funeral logo
    Response on behalf of Derek Moss Funeral Directors
    Thank you for the kind comments posted on your online review. I am pleased that the arrangements for your Father were carried out to your satisfaction and that our team provided the highest level of care and guidance.
  • 5.0
    Rating 5.0
    The Service we received was excellent. All staff were friendly and helpful at a difficult time. We would recommend the company to others.
    Dignity Funeral logo
    Response on behalf of Derek Moss Funeral Directors
    Thank you for the comments left as part of your online review. I am pleased that we were able to look after you and your family at this difficult time and that all of the arrangements were carried out to your satisfaction.