Dyson Richards Funeral Directors

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0121 744 10060121 744 1006
4.9
Rating 4.9
Based on 22 Reviews
Dyson Richards Funeral Directors in Shirley, Solihull

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A funeral director opening a hearse door | Dignity Funerals

About Us

We are Dyson Richards Funeral Directors in Shirley, Solihull. We are honoured to have been trusted by the families of Shirley and the rest of Solihull for more than 40 years in their time of need.

We understand that losing someone you love is never easy. You may feel confused or even overwhelmed by what comes next, but we are here to help and guide you as and when you need it.

How you want to say farewell to your loved one is completely your choice. Whether you prefer a cremation, a traditional or religious funeral, a contemporary ceremony like a woodland or humanist burial or something completely bespoke and special, we will arrange it for you.

Our funeral home has two individual chapels of rest, should you wish to spend time with your loved one before the day of the funeral. We will do everything we can to make this time a little easier for you and your family, no request is too big or small.

If you need advice, support or just someone to talk to, please know that our phone line is always open, day or night. We are here for you.

Our Simple funeral is available for £1,995 + third party costs, without compromising on the quality of the service that is delivered. Or our Full Service funeral can be tailored just how you wish, whether that be a traditional ceremony or a colourful celebration of life.

Call us today on 0121 744 1006 to talk through your personal requirements.

What We Offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans

Our Services

At Dyson Richards Funeral Directors, we understand how special life is with those that you love. For us, every funeral is unique and personal. We have a service to fulfil every wish, with every detail carried out with the same uncompromising quality of care. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral. If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
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Simple Funeral

A complete funeral service for a lower cost, delivered with complete compassion and care.

This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
Our costs from
£1,995
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Full Service Funeral

Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
Our costs from
£3,545

Why choose us?

Funeral services with distinction

Simple funeral cost icon | Dignity Funerals
Dignified funeral from £1,995 + third party costs
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Providing the highest standards of care
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Expert professionals available 24 hours a day
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High quality facilities

Where to find us

Address

457 Stratford Road Shirley B90 4AA GB

Parking and Directions

There is parking available at our funeral home.
We can be found next to the BP Filling Station, set back from the road.

OPENING HOURS

Our staff are available 24 hours a day on 0121 744 1006 if you require our services outside of these hours.

VISITING HOURS

Day of the WeekHours
Mon09:00 - 17:00
Tue09:00 - 17:00
Wed09:00 - 17:00
Thu09:00 - 17:00
Fri09:00 - 17:00
SatClosed
SunClosed

Supporting you along the way

What to do when someone dies

What to do when someone dies

It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.
Find Out More
Planning a funeral

Planning a funeral

Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.
Find Out More
The funeral service

The day of the funeral

This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.
Find Out More
After the funeral

After the funeral

Once the funeral has taken place, there are still a number of things you may need to take care of. From choosing the perfect memorial to dealing with legal matters, we'll offer all the support you need after the funeral.
Find Out More

Reviews of our services

4.9
Rating 4.9
based on 22 Reviews
  • 5.0
    Rating 5.0
    Leanne at Dyson Richards was welcoming and professional. Whilst both she and Dawn were very efficient, they were also sympathetic and we didn't feel rushed at all. We were able to change details several times without any problems. They guided us through the process and picked up on things we hadn't thought of or had forgotten. They kept in touch regularly to check everything was ok, and on the day Karen looked after us very well. I can't fault their service, and would recommend them to anyone. You only have one chance to get it right and Dyson Richards did.
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for taking the time to send your online review to us. I am pleased to hear the team looked after you and the family well and that we were able to provide you with the support and guidance needed.
  • 5.0
    Rating 5.0
    Excellent service provided as previously experienced. Always has been and this is the fifth time we have used these wonderful people. They provided everything we asked for and ensured the funeral went off as best it could be. Many thanks to everybody especially Dawn & Leanne who provide such a wonderful personal touch.
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for the kind comments posted on your online review. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    All the staff I dealt with were lovely and took on board everything I asked for. On the day of the funeral everyone looked after us very well.
    The service and all the arrangements were handled beautifully.
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for the kind comments posted on your online review. I am pleased that we were able to look after you and your family at this difficult time and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    My Mother’s funeral was very dignified and went without a hitch
    The attendants were very polite and respectful.
    Thank you to all
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for the kind comments posted on your online review. I am pleased that you were so well looked after by our team.
  • 5.0
    Rating 5.0
    Perfect efficient service with care and understanding from start to finish! Thank you very much Dyson Richards as you made a painful experience a lot easier to deal with! The Funeral was beautiful and the communication on the day was so reassuring I was never left wondering what was going to happen next. The team at Dyson Richards really looked after myself and my family and we thank them very much!
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for the kind comments posted on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that we were able to help make things easier for you at such a difficult time.
  • 5.0
    Rating 5.0
    The lady that we spoke to,as soon as we walked through the door was very helpful,friendly, offered us drinks and made us comfortable. When we were sat down she gave us all the information we needed, she answered any questions we had to the best of her ability. They kept in contact right up until the day of the funeral and then after to make sure we were all ok . First class service and I'd recommend them to anyone looking for a friendly but professional service to see them through the tough times with a loved one
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for sharing your experience with us on your online review. I am glad that we were able to provide you with the care and support needed at this time and that you were so well looked after by our team.
  • 4.0
    Rating 4.0
    Dawn and Leanne were extremely helpful and understanding and made the process as easy as possible for us.
    My only complaint is with the gentleman craig bird who did the service. He was not our first choice but unfortunately dyson Richards could not provide a humanist as requested. We wrote a eulogy with Craig which was later adjusted to add some more personal touches and emailed to him the week before the funeral. He confirmed receipt of the new eulogy but read out the original version which was missing some touching stories we had wanted to be included. This was very disappointing.
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for your 4 star review and comments. We are very happy to hear that our staff were extremely helpful and understanding. The Area Manager for Dyson Richards has been informed of your comments regarding the minister. Thank you once again for your review.
  • 5.0
    Rating 5.0
    Very thoughtful, considerate, helpful and sympathetic. Answered our questions, accommodated our needs and were professionalism personified. Experts in the legal and practical aspects of funerals and their arrangement. Flexible with regard to altered date and time requirements. Could not be bettered.
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for sharing your experience with us on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    Both before and on the day of my Dad’s funeral the staff at Dyson Richards gave their utmost to ensure we gave Dad the farewell we wanted for him. I felt like they held my hand and guided me to make the right choices.

    Thank you to everyone
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for the kind comments posted on your online review. I am glad we were able to provide you with the support and guidance needed and that we were able to help make things easier for you at such a difficult time.
  • 5.0
    Rating 5.0
    All the staff were friendly, efficient , caring and sympathetic to all the family - thoroughly recommend Dyson and Dignity
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for taking the time to complete the online review. I am pleased that we were able to look after you and your family at this difficult time and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    We would like to thank all the staff for their assistance in these trying times. They all acted in a very professional and compassionate way, no issue or question was to much trouble to them. We received every assistance at all times in a prompt and compassionate manner.

    C B Noble
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for taking the time to complete the online review. I am pleased that we provided the highest level of care and guidance for you and your family and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    My father had purchased a plan, so it was very simple to get the arrangements underway at a time when you already have enough to cope with.
    The original contact was with a branch that was not local, however I was able to continue making arrangements at a local branch.
    I found all the staff I dealt with courteous, sensitive and very helpful. They offered practical advice.
    The service itself went off without a hitch including our pick up from 2 different locations.
    I would recommend them.
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for taking the time to send your online review to us. I am pleased that the arrangements for your Father were carried out to your satisfaction and our team were able to help make things easier for you at such a difficult time.
  • 4.0
    Rating 4.0
    All the staff at Dyson Richards were very kind and helpful to me and my family and everything went off fine on this very sad day.
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for taking the time to send your online review to us. I am pleased that we provided the highest level of care and guidance to you and your family and that you were so well looked after by our team.
  • 5.0
    Rating 5.0
    Dyson Richards were exceptionally good. Right from first contact which was in the middle of the night through to the service and even beyond that. They were compassionate, welcoming and nothing was too much trouble for them,they kept in touch through out. They took the time to get to know us and explained the whole process to us. Thanks to them the worry of arrangements was taken away and we were left to grieve peacefully in our own time.
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for the kind comments posted on your online review. I am pleased that we provided the highest level of care and guidance and that our team were able to help ease any worries that you may have had.
  • 5.0
    Rating 5.0
    Wonderfully looked after by all the staff. Every question was answered warmly and all our requests were considered and implemented as soon as possible. Could not recommend them any higher. Fourth time we have utilised them and the standard of care & attention has never reduced from their initial very high standards. Once again, our thanks to all.
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for sharing your experience with us on your online review. I am pleased that all of the arrangements were carried out to your satisfaction and that our team were able to provide you with the care and support needed at this time.
  • 5.0
    Rating 5.0
    the staff were so helpful guided me through every step. many thanks.
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for posting your review online. I am pleased that you were so well looked after by our team and that we were able to provide you with the support and guidance needed.
  • 5.0
    Rating 5.0
    From initial contact, right through to the actual day of the funeral, Dyson Richards treated the family with the utmost care, compassion and consideration at all times. All of our wishes were carried out exactly as we asked, but where their experience and advice was required, to make the funeral and the process even better, it was given in a professional and thoughtful way. This meant that the whole day of the funeral ran smoothly and everything happened just as we wanted it to be. Many of our friends and relatives complimented the family how beautiful the funeral was and how perfect everything was. I can't praise Dyson Richards highly enough for working with us to make the whole day perfect.
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for the kind comments posted on your online review. I am pleased that we were able to look after you and your family at this difficult time and that all of your wishes and requirements were carried out by the team as you had requested.
  • 5.0
    Rating 5.0
    A professional service from start to finish. We felt they genuinely understood what we were going through and made the whole process as stress free as possible.
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for taking the time to send your online review to us. I am pleased that you were so well looked after by our team and that we were able to help make things easier for you at such a difficult time.
  • 5.0
    Rating 5.0
    I only dealt with one person, Donna, who I cannot fault in anyway. She made a stressful situation much easier to deal with, very relaxed, caring and pleasant.
    I would not hesitate to recommend them.
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for posting your review online. I am pleased that you were so well looked after by our team and that we were able to help make things easier for you at such a difficult time.
  • 5.0
    Rating 5.0
    Dawn was extremely professional and helpful with the organising of my Dad's funeral and she was always there if I needed to speak to her about something. The staff on the day of the funeral were also very professional and very well presented. I would also like to say that Karen was very kind to us all on the day.
    Dignity Funeral logo
    Response on behalf of Dyson Richards Funeral Directors
    Thank you for sharing your experience with us on your online review. I am pleased that we provided the highest level of care and guidance to you and your family and that you were so well looked after by our team.