Dyson Richards Funeral Directors, Shirley

Our Shirley Funeral Directors can provide a meaningful funeral now for your family and an additional memorial or commemorative service later once everyone can be together again.
Dyson Richards Funeral Directors in Shirley, Solihull
BASED ON 44 reviews
Rating 4.8
Dyson Richards Funeral Directors in Shirley, Solihull

About our Shirley funeral home

We are Dyson Richards Funeral Directors in Shirley, Solihull. We are honoured to have been trusted by the families of Shirley and the rest of Solihull for more than 40 years in their time of need.

We understand that losing someone you love is never easy. You may feel confused or even overwhelmed by what comes next, but we are here to help and guide you as and when you need it.

How you want to say farewell to your loved one is completely your choice. Whether you prefer a cremation, a traditional or religious funeral, a contemporary ceremony like a woodland or humanist burial or something completely bespoke and special, we will arrange it for you.

Our funeral home has two individual chapels of rest, should you wish to spend time with your loved one before the day of the funeral. We will do everything we can to make this time a little easier for you and your family, no request is too big or small.

If you need advice, support or just someone to talk to, please know that our phone line is always open, day or night. We are here for you.

What we offer

  • The option of a dignified funeral now and memorial service later
  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
  • Full Service Funeral

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.
    Our costs from
    £3,545
    Current restrictions might mean that you can’t have a funeral today how you imagined it to be. However, we can still provide a dignified and meaningful funeral now and a memorial or commemorative service later.Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    Full Service Funeral in Shirley Image

    Full Service FuneralOur costs from £3,545

    Or find out more about finance options available from Funeral Safe.

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 0121 744 1006, or read more about our dignified funeral now, and service later.
  • Simple Funeral Service in Shirley

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    Our costs from
    £1,995
    This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
    Simple Funeral Service in Shirley Image

    Simple Funeral Service in ShirleyOur costs from £1,995

    Or ,find out more about finance options available from Funeral Safe.

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 0121 744 1006

Where to find us

Address

457 Stratford Road
Shirley B90 4AA
GB

Directions and Parking

We can be found next to the BP Filling Station, set back from the road.

There is parking available at our funeral home.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 0121 744 1006

Frequently asked questions

Reviews of our services

4.8
Rating 4.8
based on 44 reviews
Rating 4.0
The staff at Shirley branch enabled a smooth and elegant funeral for my Mother.
We are most grateful & would recommend them.Thank you again.
Rating 5.0
Leanne and the team were marvellous. They were kind, courteous and extremely helpful from start to finish. Nothing was too much trouble and they looked after us all on the day of the funeral. Exceptional service. We would highly recommend them.
Rating 5.0
Mum had a pre-paid funeral plan and from the first call to Age UK to implement it, to Dyson Richards' funeral arranger, their staff on the day and the minister they appointed, everyone was friendly, compassionate and professional. There was more support throughout the whole process and indeed afterwards, than I was expecting. Due to this, I have now taken out my own pre-paid plan direct with Dignity Funerals.
Response from Dyson Richards Funeral Directors
Your feedback is so valuable to us and we would like to say thank you. I am glad that we were able to provide you with the care and support needed at this time.
Rating 5.0
All of the staff, especially Nina, were wonderful. They were kind and reassuring and very professional.
I would recommend this funeral directors service to anybody. They took the stress out of making arranging the arrangements and provided excellent guidance and support
Response from Dyson Richards Funeral Directors
We always appreciate receiving comments, it enables us to provide the right care for each family. It is comforting to know that the team were there to support you through this time and relieve some of the pressure through guidance and support.
Rating 5.0
What an amazing team, from our initial call to the funeral, Dyson Richards provided us with a bespoke and attentive service. Leanne took our initial call and stayed in touch offering empathy and confidence that our needs were met. We felt at ease with Leanne and she remained in contact with us and played a huge part in arrangements.
Nina, met us when we attended the Chapel of rest, it was an extremely emotional day, and she was so accommodating to ensure we spent special time with dad.

Wow, on the day of the funeral everything came together and couldn't have been more perfect. The guys were amazing and certainly would have made dad proud. We were completely blown away how they walked with dad to bring him home.

We used Dyson Richards for my grandparents and from the service they provided 30 years ago decided to use them again for dad. We can't thank Dyson Richards enough for an amazing funeral plan. Heart felt thank you from all the family.
Response from Dyson Richards Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. It has been an honour to look after you and your loved one and to respond sensitively to your specific needs.
Rating 5.0
My father passed away at Latimer Court on 29th January from covid 19, we got hold of Dyson Richards and they took care of everything, my father went to Shirley West Midlands from worcester they where excellent,they took care of everything. Leanne the funeral service Arranger help me so much I wouldn't have got through without her expertise she was excellent and on the day of the funeral Karen looked after my mom and me and also all the gentleman who took care of my dad I can't thank them enough. Such a sad occasion but so much dignity from the whole of the staff thank you so much maxine oakes
Response from Dyson Richards Funeral Directors
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Even though we were under Covid 19 restrictions - From initial phone call to the final funeral all members of staff involved were very professional and nothing was too much trouble. I was kept informed all the way through.
Response from Dyson Richards Funeral Directors
We have been working hard to maintain our high standards of care in these challenging times and it's great to know that we succeeded in doing so.
Rating 5.0
I cannot fault the service of Dyson Richards in relation to my late father’s funeral. Nothing was too much trouble for Nina, who helped me plan/organise everything and on the day of the funeral, Karen was amazingly supportive. I would happily recommend Dyson Richards.
Response from Dyson Richards Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 4.0
A few small issues at the begining but the funeral was beautiful.
Response from Dyson Richards Funeral Directors
Thank you for your 4 star review, If you do have any concerns you would like us to investigate please contact our client relations team on 0800 731 7171
Rating 5.0
Making arrangements to say goodbye to a loved one can be very difficult at any time but doing this at a time of lockdown due to Coronavirus presented even more of a challenge. Ensuring that the family member gets the appropriate funeral is a big responsibility and when all goes well it can provide some comfort to those that have been involved in organising the day.
The staff at Dyson Richards, particularly Leanne, clearly understand the importance of listening to the wishes of the family and, wherever possible, enabling those wishes to be implemented. Due to the restrictions at this time the offices were not open so there could be no face-to-face meetings. This meant that all arrangements were made via telephone and email, with quick responses at every stage. Although we were never able to meet face to face, it didn't matter as it seemed that Leanne really understood exactly what we wanted and dealt with all matters efficiently and with care. She made us feel that she knew us and our Mom.

Thanks to Dyson Richards we were able to say goodbye to Mom in a fitting way, the funeral directed wonderfully by Karen. The celebrant, Anthony, was just the right person to lead the service, the live stream of the service provided an opportunity for those unable to attend to feel that they were part of it, and the fact that we got the Order of Service in advance meant that we were able to distribute these to family members before the day so that they could follow at the same time.

An all-round excellent service from a professional and caring company that we would recommend to anyone.
Response from Dyson Richards Funeral Directors
We are incredibly grateful that you took the time to leave us this review. . I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time and that we managed to make the day run as smoothly as possible for you.
Rating 5.0
Couldn’t fault the service we experienced with Dyson Richard. They was there for us from beginning to end.
Response from Dyson Richards Funeral Directors
Thank you for sharing your thoughts with us on your online review. Our team are here to provide the highest level of service for you and we are happy this was achieved.
Rating 5.0
Excellent professional service offered by Dyson Richards. Highly recommended.
Response from Dyson Richards Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need.
Rating 5.0
A extremely professional service from our first phone call to the funeral arrangements, service and after made it so less stressful, The whole experience Was dealt with understanding and compassion,

Mr P Hallam-Harrison.
Response from Dyson Richards Funeral Directors
Thank you for sharing your sentiments with us on your online review, your comments allow us to make sure we are providing the right level of guidance.
Rating 5.0
Staff were very helpful and explained each stage. The car was on time and everyone looked very smart. The coffin and flowers were lovely and the day went as well as could be expected. Thank you.
Response from Dyson Richards Funeral Directors
I am glad you chose Dyson Richards Funeral Directors to take care of your loved one and that you and the family were well cared for.
Rating 5.0
Dyson Richards were extremely helpful in the way my fathers arrangements were conducted,answering any questions i had,and offering any advice i needed, Leanne was very helpful and was always available, my special thanks to her.
Response from Dyson Richards Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the highest level of care to our families.
Rating 5.0
I found Leanne exceedingly efficient understanding and friendly. I liked the fact that she could offer me help in selection of floral tributes,order of service sheets and obituary. On the day of the funeral Martin very professional and helpful. In both his visit to my house and the service I found Anthony most impressive
Response from Dyson Richards Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased to hear that our team were so accommodating and that you had the trust and confidence in our staff to be able to deliver the service you expected.
Rating 5.0
truly amazing

leanne was great with the arrangments, and with the service itself the young lady that ran it was amazing she deserves a medal she was such a great girl and very proffesional
Response from Dyson Richards Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am happy that you confided in us as a team to take care of your loved one.
Rating 5.0
Dyson Richards recently arranged the funeral for my late mother. The service I received was excellent. They were very caring and considerate when meeting with me to make the arrangements and on the day everything went very well. They a big help in making a difficult day pass off smoothly.
Response from Dyson Richards Funeral Directors
We appreciate you leaving a review online for your experience with Dyson Richards. I am pleased to hear that the service was carried out to your satisfaction and that our staff went above and beyond to deliver the service you expected.
Rating 5.0
Dawn and her staff were very kind and down to earth. They were able to sort everything out with no fuss and to respond to any queries quickly and efficiently.
Response from Dyson Richards Funeral Directors
We are grateful of receiving your online review. I am pleased to hear the team looked after you and the family well and that you found our staff to be informative and reliable.
Rating 4.0
very good service
Response from Dyson Richards Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us.
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