Dyson Richards Funeral Directors, Shirley

With our Unattended Funeral from £995 and our Attended Funeral from £1,995, our Shirley Funeral Directors will help arrange a fitting farewell for your loved one.
BASED ON 52 reviews
Rating 4.9

About our Shirley funeral home

We are Dyson Richards Funeral Directors in Shirley, Solihull. We are honoured to have been trusted by the families of Shirley and the rest of Solihull for more than 40 years in their time of need.

We understand that losing someone you love is never easy. You may feel confused or even overwhelmed by what comes next, but we are here to help and guide you as and when you need it.

How you want to say farewell to your loved one is completely your choice. Whether you prefer a cremation, a traditional or religious funeral, a contemporary ceremony like a woodland or humanist burial or something completely bespoke and special, we will arrange it for you.

Our funeral home has two individual chapels of rest, should you wish to spend time with your loved one before the day of the funeral. We will do everything we can to make this time a little easier for you and your family, no request is too big or small.

If you need advice, support or just someone to talk to, please know that our phone line is always open, day or night. We are here for you.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £995
    (Includes cost of cremation).
    (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £1,995
    plus £1,153 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,153 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £1,995
    plus £1,153 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    plus £1,153 estimated third party costs for cost of cremation, doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

457 Stratford Road
Shirley B90 4AA
GB

Directions and Parking

We can be found next to the BP Filling Station, set back from the road.

There is parking available at our funeral home.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 0121 744 1006

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

4.9
Rating 4.9
based on 52 reviews
Rating 5.0
This is the second funeral we have had to arrange with Dyson Richards. Once again the staff were courteous and patient throughout the whole process including the funeral day itself. They could not have done more and thank you to them for that.
Response from Dyson Richards Funeral Directors
Thank you for entrusting us with the care of another loved one. I am pleased that the arrangements for your Father were carried out to your satisfaction. We pride ourselves in maintaining the highest quality of care for our families so it's good to hear that you and the family received helpful guidance through this time.
Rating 5.0
The Dyson Richards team provided a professional, helpful and compassionate service from start to finish making it as stress free as possible. They supported me throughout the process, always available and quick to respond to requests for help. They arranged a wonderful service for my loved one and I'm very grateful, thank you.
Response from Dyson Richards Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. The team will be very pleased to hear that their care and support made a difference to your family. We pride ourselves in maintaining the highest quality of care for our families.
Rating 5.0
First class service from start to finish.
Response from Dyson Richards Funeral Directors
Thank you for using our services for your loved one.
Rating 5.0
losing my father was so sad i had no idea how to go about sorting out the funeral
and from the the time i stepped into the funeral directors
i was helped all the way
the staff at dyson richards was truely amazing
both nina and leanne was always just a phone call away
and was happy to help in any way i needed
so a big thank you to all the staff
at dyson richards
Response from Dyson Richards Funeral Directors
Thank you for your kind words. I am glad you chose Dyson Richards Funeral Directors to take care of your Father and that the service was carried out to your satisfaction.
Rating 5.0
Our Mother had a pre-paid plan with Dyson Richards, Shirley. This was incredibly helpful when she passed away. Staff at the branch, Nina and Leanne were friendly, polite and helpful in all communications. Nina was very helpful and supportive in helping us to arrange the service, explaining options clearly and answering all our questions. Craig was excellent on the day ensuring everything went smoothly, which it did. We are very grateful to all that helped us for ensuring a smooth and straightforward service.
Response from Dyson Richards Funeral Directors
Thank you for leaving a review online for Dyson Richards Funeral Directors. I am happy that the pre-paid funeral plan made it easier to arrange the service for your Mother and we are thankful to the team for making your special day so personal.
Rating 5.0
VERY SATISFIED ! THANK YOU VERY MUCH FOR A PROFFESIONAL SERVICE .
Response from Dyson Richards Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
Thanks to all the staff for their help, Nina was especially helpful and supportive.
Response from Dyson Richards Funeral Directors
The team will be very pleased to hear that their care and support made a difference to your family. Thank you for your 5* review.
Rating 5.0
All the staff at Dyson Richards made a emotional experience go very smooth because of their kindness and care.
Response from Dyson Richards Funeral Directors
It is comforting to know that the team were there to support you through this time and relieve some of the pressure through guidance and support.
Rating 4.0
The staff at Shirley branch enabled a smooth and elegant funeral for my Mother.
We are most grateful & would recommend them.Thank you again.
Response from Dyson Richards Funeral Directors
We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service, and thank you for these lovely words, it means so much to the whole team.
Rating 5.0
Leanne and the team were marvellous. They were kind, courteous and extremely helpful from start to finish. Nothing was too much trouble and they looked after us all on the day of the funeral. Exceptional service. We would highly recommend them.
Response from Dyson Richards Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 5.0
Mum had a pre-paid funeral plan and from the first call to Age UK to implement it, to Dyson Richards' funeral arranger, their staff on the day and the minister they appointed, everyone was friendly, compassionate and professional. There was more support throughout the whole process and indeed afterwards, than I was expecting. Due to this, I have now taken out my own pre-paid plan direct with Dignity Funerals.
Response from Dyson Richards Funeral Directors
Your feedback is so valuable to us and we would like to say thank you. I am glad that we were able to provide you with the care and support needed at this time.
Rating 5.0
All of the staff, especially Nina, were wonderful. They were kind and reassuring and very professional.
I would recommend this funeral directors service to anybody. They took the stress out of making arranging the arrangements and provided excellent guidance and support
Response from Dyson Richards Funeral Directors
We always appreciate receiving comments, it enables us to provide the right care for each family. It is comforting to know that the team were there to support you through this time and relieve some of the pressure through guidance and support.
Rating 5.0
What an amazing team, from our initial call to the funeral, Dyson Richards provided us with a bespoke and attentive service. Leanne took our initial call and stayed in touch offering empathy and confidence that our needs were met. We felt at ease with Leanne and she remained in contact with us and played a huge part in arrangements.
Nina, met us when we attended the Chapel of rest, it was an extremely emotional day, and she was so accommodating to ensure we spent special time with dad.

Wow, on the day of the funeral everything came together and couldn't have been more perfect. The guys were amazing and certainly would have made dad proud. We were completely blown away how they walked with dad to bring him home.

We used Dyson Richards for my grandparents and from the service they provided 30 years ago decided to use them again for dad. We can't thank Dyson Richards enough for an amazing funeral plan. Heart felt thank you from all the family.
Response from Dyson Richards Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. It has been an honour to look after you and your loved one and to respond sensitively to your specific needs.
Rating 5.0
My father passed away at Latimer Court on 29th January from covid 19, we got hold of Dyson Richards and they took care of everything, my father went to Shirley West Midlands from worcester they where excellent,they took care of everything. Leanne the funeral service Arranger help me so much I wouldn't have got through without her expertise she was excellent and on the day of the funeral Karen looked after my mom and me and also all the gentleman who took care of my dad I can't thank them enough. Such a sad occasion but so much dignity from the whole of the staff thank you so much maxine oakes
Response from Dyson Richards Funeral Directors
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Even though we were under Covid 19 restrictions - From initial phone call to the final funeral all members of staff involved were very professional and nothing was too much trouble. I was kept informed all the way through.
Response from Dyson Richards Funeral Directors
We have been working hard to maintain our high standards of care in these challenging times and it's great to know that we succeeded in doing so.
Rating 5.0
I cannot fault the service of Dyson Richards in relation to my late father’s funeral. Nothing was too much trouble for Nina, who helped me plan/organise everything and on the day of the funeral, Karen was amazingly supportive. I would happily recommend Dyson Richards.
Response from Dyson Richards Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 4.0
A few small issues at the begining but the funeral was beautiful.
Response from Dyson Richards Funeral Directors
Thank you for your 4 star review, If you do have any concerns you would like us to investigate please contact our client relations team on 0800 731 7171
Rating 5.0
Making arrangements to say goodbye to a loved one can be very difficult at any time but doing this at a time of lockdown due to Coronavirus presented even more of a challenge. Ensuring that the family member gets the appropriate funeral is a big responsibility and when all goes well it can provide some comfort to those that have been involved in organising the day.
The staff at Dyson Richards, particularly Leanne, clearly understand the importance of listening to the wishes of the family and, wherever possible, enabling those wishes to be implemented. Due to the restrictions at this time the offices were not open so there could be no face-to-face meetings. This meant that all arrangements were made via telephone and email, with quick responses at every stage. Although we were never able to meet face to face, it didn't matter as it seemed that Leanne really understood exactly what we wanted and dealt with all matters efficiently and with care. She made us feel that she knew us and our Mom.

Thanks to Dyson Richards we were able to say goodbye to Mom in a fitting way, the funeral directed wonderfully by Karen. The celebrant, Anthony, was just the right person to lead the service, the live stream of the service provided an opportunity for those unable to attend to feel that they were part of it, and the fact that we got the Order of Service in advance meant that we were able to distribute these to family members before the day so that they could follow at the same time.

An all-round excellent service from a professional and caring company that we would recommend to anyone.
Response from Dyson Richards Funeral Directors
We are incredibly grateful that you took the time to leave us this review. . I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time and that we managed to make the day run as smoothly as possible for you.
Rating 5.0
Couldn’t fault the service we experienced with Dyson Richard. They was there for us from beginning to end.
Response from Dyson Richards Funeral Directors
Thank you for sharing your thoughts with us on your online review. Our team are here to provide the highest level of service for you and we are happy this was achieved.
Rating 5.0
Excellent professional service offered by Dyson Richards. Highly recommended.
Response from Dyson Richards Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need.
Displaying reviews 1 - 2 out of the 20 most recent