Dyson Richards Funeral Directors, Shirley

We take the greatest care as we look after the families of Shirley.
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24 hours a day
Reviews
Rating 4.9
based on 31 reviews

About our Shirley funeral home

We are Dyson Richards Funeral Directors in Shirley, Solihull. We are honoured to have been trusted by the families of Shirley and the rest of Solihull for more than 40 years in their time of need.

We understand that losing someone you love is never easy. You may feel confused or even overwhelmed by what comes next, but we are here to help and guide you as and when you need it.

How you want to say farewell to your loved one is completely your choice. Whether you prefer a cremation, a traditional or religious funeral, a contemporary ceremony like a woodland or humanist burial or something completely bespoke and special, we will arrange it for you.

Our funeral home has two individual chapels of rest, should you wish to spend time with your loved one before the day of the funeral. We will do everything we can to make this time a little easier for you and your family, no request is too big or small.

If you need advice, support or just someone to talk to, please know that our phone line is always open, day or night. We are here for you.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have unlimited choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
  • Full Service Funeral in Shirley, from £3,545

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 0121 744 1006
  • Simple Funeral Service in Shirley, from £1,995

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 0121 744 1006

Where to find us

Address

457 Stratford Road
Shirley B90 4AA
GB

Directions and Parking

We can be found next to the BP Filling Station, set back from the road.

There is parking available at our funeral home.

Funeral Home Opening Times

Our staff are available 24 hours a day on 0121 744 1006 if you require our services outside of these hours.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

4.9
Rating 4.9
based on 31 reviews
Rating 5.0
Staff were very helpful and explained each stage. The car was on time and everyone looked very smart. The coffin and flowers were lovely and the day went as well as could be expected. Thank you.
Response from Dyson Richards Funeral Directors
I am glad you chose Dyson Richards Funeral Directors to take care of your loved one and that you and the family were well cared for.
Rating 5.0
Dyson Richards were extremely helpful in the way my fathers arrangements were conducted,answering any questions i had,and offering any advice i needed, Leanne was very helpful and was always available, my special thanks to her.
Response from Dyson Richards Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are able provide the highest level of care to our families.
Rating 5.0
I found Leanne exceedingly efficient understanding and friendly. I liked the fact that she could offer me help in selection of floral tributes,order of service sheets and obituary. On the day of the funeral Martin very professional and helpful. In both his visit to my house and the service I found Anthony most impressive
Response from Dyson Richards Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased to hear that our team were so accommodating and that you had the trust and confidence in our staff to be able to deliver the service you expected.
Rating 5.0
truly amazing

leanne was great with the arrangments, and with the service itself the young lady that ran it was amazing she deserves a medal she was such a great girl and very proffesional
Response from Dyson Richards Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am happy that you confided in us as a team to take care of your loved one.
Rating 5.0
Dyson Richards recently arranged the funeral for my late mother. The service I received was excellent. They were very caring and considerate when meeting with me to make the arrangements and on the day everything went very well. They a big help in making a difficult day pass off smoothly.
Response from Dyson Richards Funeral Directors
We appreciate you leaving a review online for your experience with Dyson Richards. I am pleased to hear that the service was carried out to your satisfaction and that our staff went above and beyond to deliver the service you expected.
Rating 5.0
Dawn and her staff were very kind and down to earth. They were able to sort everything out with no fuss and to respond to any queries quickly and efficiently.
Response from Dyson Richards Funeral Directors
We are grateful of receiving your online review. I am pleased to hear the team looked after you and the family well and that you found our staff to be informative and reliable.
Rating 4.0
very good service
Response from Dyson Richards Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us.
Rating 5.0
Dyson Richards provide the utmost care and consideration. They were patient and kind, and nothing was too much trouble. The funeral was a special celebration of our mother’s long life, and we are grateful for all the help they’ve given us.
Response from Dyson Richards Funeral Directors
Thank you for taking the time to share your thoughts with us. I am glad that we were able to provide you with the dignity and respect needed at this time and that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
Dawn helped my mother and I organise my fathers funeral. She showed empathy and understanding and guided us both through what we thought would be a difficult and upsetting process. She provided advice on a number of issues and we were both very pleased with the end result. On the day of the funeral everything went as we had hoped and we gave dad the send off he deserved. I cannot praise Dawn and the team at Shirley highly enough.
Response from Dyson Richards Funeral Directors
We appreciate you leaving a review online for your experience with Dyson Richards Funeral Directors. I am glad that all of your wishes and requirements were carried out by the team as you had requested and we were able to help make things easier for you at such a difficult time.
Rating 5.0
Leanne at Dyson Richards was welcoming and professional. Whilst both she and Dawn were very efficient, they were also sympathetic and we didn't feel rushed at all. We were able to change details several times without any problems. They guided us through the process and picked up on things we hadn't thought of or had forgotten. They kept in touch regularly to check everything was ok, and on the day Karen looked after us very well. I can't fault their service, and would recommend them to anyone. You only have one chance to get it right and Dyson Richards did.
Response from Dyson Richards Funeral Directors
Thank you for taking the time to send your online review to us. I am pleased to hear the team looked after you and the family well and that we were able to provide you with the support and guidance needed.
Rating 5.0
Excellent service provided as previously experienced. Always has been and this is the fifth time we have used these wonderful people. They provided everything we asked for and ensured the funeral went off as best it could be. Many thanks to everybody especially Dawn & Leanne who provide such a wonderful personal touch.
Response from Dyson Richards Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
All the staff I dealt with were lovely and took on board everything I asked for. On the day of the funeral everyone looked after us very well.
The service and all the arrangements were handled beautifully.
Response from Dyson Richards Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that we were able to look after you and your family at this difficult time and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
My Mother’s funeral was very dignified and went without a hitch
The attendants were very polite and respectful.
Thank you to all
Response from Dyson Richards Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that you were so well looked after by our team.
Rating 5.0
Perfect efficient service with care and understanding from start to finish! Thank you very much Dyson Richards as you made a painful experience a lot easier to deal with! The Funeral was beautiful and the communication on the day was so reassuring I was never left wondering what was going to happen next. The team at Dyson Richards really looked after myself and my family and we thank them very much!
Response from Dyson Richards Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
The lady that we spoke to,as soon as we walked through the door was very helpful,friendly, offered us drinks and made us comfortable. When we were sat down she gave us all the information we needed, she answered any questions we had to the best of her ability. They kept in contact right up until the day of the funeral and then after to make sure we were all ok . First class service and I'd recommend them to anyone looking for a friendly but professional service to see them through the tough times with a loved one
Response from Dyson Richards Funeral Directors
Thank you for sharing your experience with us on your online review. I am glad that we were able to provide you with the care and support needed at this time and that you were so well looked after by our team.
Rating 4.0
Dawn and Leanne were extremely helpful and understanding and made the process as easy as possible for us.
My only complaint is with the gentleman craig bird who did the service. He was not our first choice but unfortunately dyson Richards could not provide a humanist as requested. We wrote a eulogy with Craig which was later adjusted to add some more personal touches and emailed to him the week before the funeral. He confirmed receipt of the new eulogy but read out the original version which was missing some touching stories we had wanted to be included. This was very disappointing.
Response from Dyson Richards Funeral Directors
Thank you for your 4 star review and comments. We are very happy to hear that our staff were extremely helpful and understanding. The Area Manager for Dyson Richards has been informed of your comments regarding the minister. Thank you once again for your review.
Rating 5.0
Very thoughtful, considerate, helpful and sympathetic. Answered our questions, accommodated our needs and were professionalism personified. Experts in the legal and practical aspects of funerals and their arrangement. Flexible with regard to altered date and time requirements. Could not be bettered.
Response from Dyson Richards Funeral Directors
Thank you for sharing your experience with us on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
Both before and on the day of my Dad’s funeral the staff at Dyson Richards gave their utmost to ensure we gave Dad the farewell we wanted for him. I felt like they held my hand and guided me to make the right choices.

Thank you to everyone
Response from Dyson Richards Funeral Directors
Thank you for the kind comments posted on your online review. I am glad we were able to provide you with the support and guidance needed and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
All the staff were friendly, efficient , caring and sympathetic to all the family - thoroughly recommend Dyson and Dignity
Response from Dyson Richards Funeral Directors
Thank you for taking the time to complete the online review. I am pleased that we were able to look after you and your family at this difficult time and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
We would like to thank all the staff for their assistance in these trying times. They all acted in a very professional and compassionate way, no issue or question was to much trouble to them. We received every assistance at all times in a prompt and compassionate manner.

C B Noble
Response from Dyson Richards Funeral Directors
Thank you for taking the time to complete the online review. I am pleased that we provided the highest level of care and guidance for you and your family and that all of the arrangements were carried out to your satisfaction.
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