Francis Chappell & Sons Funeral Directors, Crawley
About our Crawley funeral home
At this difficult time, the support you receive can sometimes make a small difference. The friendly team here at our funeral directors will always be ready to offer you guidance and advice, helping to ease any concerns you may have regarding the funeral, as well as offering comfort to you and your family.
We will arrange the send off you want for your loved one, tailored to your specific wishes to ensure it is a personal and loving reflection upon their life. So whether it is a religious service or a humanist one, a traditional ceremony or something a little more unique or modern (a woodland burial, for instance), you will be able to say your farewell in the manner of your choosing.
The Francis Chappell name was established in 1840, with our Crawley funeral directors opening in the 1980s. We can be found on the Grand Parade on Crawley High Street, a central location that makes us accessible to the whole of the town, including the neighbourhoods of Bewbush, Broadfield, Maidenbower and Pound Hill.
We are here for you when you need us, with our funeral advisors available 24 hours.
What we offer
- The option of a dignified funeral now and memorial service later
- Advice and guidance at every step, including registering the death
- Arrangements that are tailored to meet your family's needs
- Local expertise and knowledge
- Cremation or burial at any local crematorium or burial site
- Funeral services of all faiths and cultures
- Viewing of the deceased in the chapel of rest
- Hearses, funeral vehicles and bespoke transport options
- Memorials and tributes
- Prepaid funeral plans
Funeral Services with distinction
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
Our funeral services
Full Service FuneralOur Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.Our costs from£3,545Current restrictions might mean that you can’t have a funeral today how you imagined it to be. However, we can still provide a dignified and meaningful funeral now and a memorial or commemorative service later.Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
Full Service FuneralOur costs from £3,545
Simple Funeral Service in CrawleyA complete funeral service for a lower cost, delivered with complete compassion and care.Our costs from£1,995This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
Simple Funeral Service in CrawleyOur costs from £1,995
Where to find us
Directions and Parking
You can park on the High Street, Orchard Street, or in the car park off Pegler Way.
Funeral Home Opening Times
|Day of the Week||Hours|
|Monday||09:00 - 17:00|
|Tuesday||09:00 - 17:00|
|Wednesday||09:00 - 17:00|
|Thursday||09:00 - 17:00|
|Friday||09:00 - 17:00|
24 Hour Availability
Supporting you along the way
What to do when someone diesIt’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.Find out more
Planning a funeralOur guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.Find out more
The day of the funeralThis guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.Find out more
Frequently asked questions
When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.
You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.
Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.
If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.
Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.
Reviews of our services
Re the funeral of Edwin Charles Drake.
Please accept this review as confirmation of our converstion yesterday. From the first phone call to the funeral day, the service Francis Chappell and Sons gave us was top quality. Would certainly recommend then to anyone.
Thank you to Frances Chappell for your help and support.
Could not fault. 5 Stars..Excellent.
On the day I found the Funeral Director to be very attentive and helpful. It could not have gone more smoothly, considering the Covid 19 restrictions in place,
Please note - Third attempt as advised website problems yesterday
She went above and beyond to make a difficult time, made a million times harder by the coroner’s office, as easy as she could. I cannot fault the service we were given, from beginning to end everyone was kind, considerate and showed great compassion. My mum would have been chuffed to bits.
Everything was explained in a professional manner and all the staff ensured the whole funeral went smoothly. Thank you for being so sensitive and caring.
I would strongly recommend Francis Chappell & Sons to take care of your loved ones.
THIS WAS MY FIRST INVOLVEMENT WITH HANDLING A FUNERAL AND ARRANGEMENTS, SO I WAS COMPLETELY AT A LOSS OF WHAT TO DO AND WHERE TO START.
HOWEVER FROM THE FIRST DEALINGS WITH FRANCIS CHAPPELL WE WERE PUT TOTALLY AT EASE, AN APPOINTMENT TO DISCUSS OUR EXACT REQUIREMENTS WAS MADE. THE WHOLE PROCESS WAS DEALT WITH FULL COMPASSION SYMPATHY AND UNDERSTANDING, WE WERE LEFT WITH FULL CONFIDENCE THAT EVERYTHING WAS DEALT WITH. THE DAY OF THE FUNERAL RAN BEAUTIFULLY WITH ABSOLUTELY NO PROBLEMS, WE WERE GUIDED POLITELY WHERE NECESSARY AND ADVISED IF REQUIRED. I WOULD BE MORE THAN HAPPY TO RECOMMEND FRANCIS CHAPPEL SHOULD THE NEED ARISE.
You all this journey bearable and gave him a good send off.
We were advised that we should submit our own Obituary to the local paper, which we did, only to be told that they could not accept them from the general public and it should come from the Funeral Directors!
I debated whether I should leave a public review but when my Father collected my Grandad's Ashes from the crematorium only to find that his ashes were in a plastic bag placed in a cardboard box and handed over in a carrier bag...my decision was made!
We shall NEVER be using them again, and would advise anyone else that they should be avoided in order bypass the emotional distress we encountered.
Chloe was incredibly sympathetic and kind towards us. She was also organised and efficient in dealing with all the arrangements. We are so grateful to her.
On the day, Ian was very professional and respectful.
The service went very smoothly and was conducted in a dignified manner, just as we, and our Mother would have, wanted.