F. W. Jones & Son Funeral Directors, Chippenham

With our Unattended Funeral from £995 and our Attended Funeral from £1,995, our Chippenham Funeral Directors will help arrange a fitting farewell for your loved one.
Where to find us
30 Market Place
Chippenham SN15 3HP
GB
F. W. Jones & Son Funeral Directors in Chippenham, Wiltshire.
Call us on
01249 652525
Call us on
01249 652525
BASED ON 70 reviews
Rating 4.9
F. W. Jones & Son Funeral Directors in Chippenham, Wiltshire.
F. W. Jones & Son Funeral Directors in Chippenham, Wiltshire.

About our Chippenham funeral home

We are F. W. Jones & Son Funeral Directors in Chippenham, and are here to help make a difficult time a little easier for you and your family. We love the community we serve and have a wealth of local knowledge, as well as many decades of funeral expertise passed down over the generations.

Our founder, Frederick William Jones, was born in 1904 in the village of Studley. He began working life as a cabinetmaker, and loved football as a keen supporter of Chippenham Town FC.

His skill set equipped him to do a funeral undertaking apprenticeship at E Wootten & Son, before he decided to start his own caring and professional funeral services. It was not long before he became a popular and valued part of the community.

Three generations later, the Jones family are still part of our funeral directors today. We have a warm and welcoming funeral home with large windows and beautiful paintings of 'old Chippenham'. We have an impeccable Coleman Milne Mercedes fleet, which you can use for your loved one's funeral service if you wish.

We have strong ties with the community we love; we are located close to West Wiltshire Crematorium, St. Paul's Church and St. Andrew's Church, where we hold a Christmas memorial service every year with around 300 people attending in memory of their loved ones.

We are here for you, no matter what, and you can call us 24 hours a day. Please get in touch as soon as you need advice or assistance.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
Read More

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List and Additional Options Price List.

  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    The Unattended Funeral

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    The Unattended Funeral
    Find Out More

  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    Our costs from
    £1,995
    Plus £1,335 estimated third party costs
    Plus £1,335 estimated third party costs
    The Attended Funeral

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our costs from
    £1,995
    Plus £1,335 estimated third party costs
    Plus £1,335 estimated third party costs
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    The Attended Funeral
    Find Out More

Where to find us

Address

30 Market Place
Chippenham SN15 3HP
GB
Get Directions

Directions and Parking

Please see our map or get in touch if you need help with directions.

There is parking on the main road for up to one hour.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 16:30
Tuesday09:00 - 16:30
Wednesday09:00 - 16:30
Thursday09:00 - 16:30
Friday09:00 - 16:30
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01249 652525

Supporting you along the way

We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

4.9
Rating 4.9
based on 70 reviews
Rating 5.0
We want to say a big thank you to Michael Ben and team for providing a dignified and caring funeral for our wonderful Mother.
They were able to make a very sad day for our family feel a bit more bearable.
From when we first spoke to Michael, he was able to answer all our questions and give advice when needed.
Despite their being a few problems concerning church and priest he was able to take the worry away from us.
Would highly Recommend F.W.Jones & Son.
Response from F. W. Jones & Son Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families, thank you for entrusting us with the care of another loved one.
Rating 5.0
We are very grateful for the sensitivity and support we received and would highly recommend this obviously greatly experienced local family company.
Response from F. W. Jones & Son Funeral Directors
We are glad that we were sensitive of your needs at such a difficult time. Thank you for sharing your experience with us on your online review.
Rating 5.0
There are times in our lives when all we need is for someone to hold our hand and help us through the bleakest and saddest of days. Thank you so much to all of the team at F.W.Jones & Son Funeral Directors for everything you did prior to and during my husbands funeral. You thought of all of the things I could not bear to think about, you guided me and my family in the gentlest of ways, and by doing so allowed us just to concentrate on saying goodbye to a beloved husband, Dad and Grandad.

Thank you Patricia M
Response from F. W. Jones & Son Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Rating 5.0
The arrangements for my husband's funeral were dealt with in a professional but very kind manner.
Response from F. W. Jones & Son Funeral Directors
Your feedback is so valuable to us and we would like to say thank you. I am pleased to hear that our team were so kind and caring to your family.
Rating 5.0
Very friendly, sympathetic and accommodating staff. Nothing was too much trouble and our needs and concerns were heard and acted upon. They even made a special trip to pick up a personal item that had been left behind. On the day itself, the funeral was very professionally handled and we felt very much at ease as we knew that we were in capable hands. I would thoroughly recommend this firm to anyone.
Response from F. W. Jones & Son Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after.
Rating 5.0
At the initial meeting with the family, the arrangements were outlined in full with our ideas and suggestions for the service and the day itself being taken into account where practical.
We were treated at all times with understanding, care, and patience and with both dignity and quiet, unobtrusive efficiency on the day of the funeral. All of which made for a day to be remembered for all the right reasons and for that we are very grateful.
Response from F. W. Jones & Son Funeral Directors
Thank you for taking the time to share your thoughts with us. I am pleased that our team looked after you so well.
Rating 5.0
Excellent service. Very caring and sympathetic did not feel I had to spend lots of money for a service.
Spot on Thank you
Response from F. W. Jones & Son Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided.
Rating 5.0
A very kind, personal service where they listened and did exactly as requested.
Response from F. W. Jones & Son Funeral Directors
We are grateful of you using our services to provide something special for your loved one.
Rating 5.0
Great friendly professional service
Response from F. W. Jones & Son Funeral Directors
Thank you for the kind comments posted on your online review.
Rating 5.0
Excellent service. Friendly and helpful staff.
Response from F. W. Jones & Son Funeral Directors
Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
This is the first time I have had to deal with a funeral directors, and I have to say they were absolutely fantastic from start to finish.
They dealt with every detail of my brothers funeral, right down to finding us a fishing reef, to letting us carry in the coffin at the last minute.
Our one aim was to give my brother a good send off and with their help we achieve it.
So a massive thank you to everyone at
F.W . Jones & Son Funeral Directors. 🙏🙏
Response from F. W. Jones & Son Funeral Directors
We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service.
Rating 5.0
I felt they advised me of all my options in the very unexpected death of my husband. They took their time and allowed me and my daughter time to decide what funeral we required. The respect and kind words made us feel at ease, and the funeral was beautifully organised on what was a very emotional day.
Response from F. W. Jones & Son Funeral Directors
The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Excellent service. Could not fault in any way. As a local all my life, both sides of my family have used F W Jones on numerous occasions over many years. Would not even think of going anywhere else. Michael and his team are second to none. My Uncle Bob's funeral on 31st March 2021 went very smoothly, as we knew it would with Michael and his team on hand. When we met Michael to make arrangements before hand, we were expecting the horrible task of choosing a coffin etc, which can be very difficult & upsetting but Michael had all the details of my Aunties funeral 12 years before and said "would you like the same as Auntie Dot". What a weight off our shoulders, Uncle Bob had chosen all this for my Auntie and so we knew that was what he liked! The whole process from beginning to end was so easy and stress free, every little detail was taken care of, we just said what we and Uncle Bob wanted, sat back and it was sorted.
Thankyou to everyone at F W Jones & Sons for making such a difficult time so much easier and worry free. Excellent, professional service in every way.
Response from F. W. Jones & Son Funeral Directors
Thank you for leaving this lovely review. It’s good to hear that you and the family have always received helpful guidance through these difficult times. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 4.0
A couple of initial problems my mums name was Berly , it was spelt as Beryl on a couple of occasions, but
Was corrected. And after being told the number that could attend the funeral was 30 we were then informed
Only 26 could attend which meant having to tell 4 people that they could not attend the service.
The service was carried to our satisfaction and we felt that we and F.W.Jones in the end gave my mother a fitting funeral.
Kenneth Mitchell
Response from F. W. Jones & Son Funeral Directors
Thank you for your 4 star review. I was sorry to note that there were some aspects of the service you received which you were not happy with. If you would like to discuss these further please contact our Client Relations Team on 0800 783 7171, they are available Monday to Friday 9am til 5pm.
Rating 5.0
Everything was dealt with carefully and sympathetically. It took all the stress out of a difficult occasion. Thanks particularly to Adam for the organisation and Phil for conducting the service.
Response from F. W. Jones & Son Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Thank you for your review.
Rating 5.0
Always had good service from fw Jones have used them three times now.
Response from F. W. Jones & Son Funeral Directors
Thank you for your 5* review and lovely comments.
Rating 5.0
provided an excellent service. They were very helpful through out the whole process of arranging the funeral and they were always on hand to answer any questions that we had.
Response from F. W. Jones & Son Funeral Directors
We always appreciate receiving comments, it enables us to provide the right care for each family. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 5.0
We have used F W Jones on a number of occasions and they are without exception very courteous, caring and helpful.

I would recommend them without hesitation.

Terence Aubrey
Response from F. W. Jones & Son Funeral Directors
Thank you for entrusting us with the care of another loved one. The continuity of care is something we are proud of and we know what a difference it makes to the families in this time of need.
Rating 5.0
A huge thank you to Michael Jones and the team for the help and support provided in organising my dads funeral. It was a stressful time, especially with COVID-19 and they went over and above to ensure that it ran smoothly and was a send off my dad would have loved. They were not even phased when I asked if they would be happy driving the funeral cars in a large procession of vehicles and motorbikes! A few weeks later I received a telephone call to check that I was doing okay and if there was any support that the funeral directors could provide. A really nice touch. I would definitely recommend FW Jones to help during a difficult time when losing a loved one.
Response from F. W. Jones & Son Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
First Class
Response from F. W. Jones & Son Funeral Directors
Thank you for this positive review, it is greatly appreciated.
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