F. W. Jones & Son Funeral Directors, Chippenham

Our Chippenham Funeral Directors are here 24 hours a day, seven days a week, to help arrange a meaningful and personalised funeral for your loved one.
F. W. Jones & Son Funeral Directors in Chippenham, Wiltshire.
BASED ON 65 reviews
Rating 4.9
F. W. Jones & Son Funeral Directors in Chippenham, Wiltshire.

About our Chippenham funeral home

We are F. W. Jones & Son Funeral Directors in Chippenham, and are here to help make a difficult time a little easier for you and your family. We love the community we serve and have a wealth of local knowledge, as well as many decades of funeral expertise passed down over the generations.

Our founder, Frederick William Jones, was born in 1904 in the village of Studley. He began working life as a cabinetmaker, and loved football as a keen supporter of Chippenham Town FC.

His skill set equipped him to do a funeral undertaking apprenticeship at E Wootten & Son, before he decided to start his own caring and professional funeral services. It was not long before he became a popular and valued part of the community.

Three generations later, the Jones family are still part of our funeral directors today. We have a warm and welcoming funeral home with large windows and beautiful paintings of 'old Chippenham'. We have an impeccable Coleman Milne Mercedes fleet, which you can use for your loved one's funeral service if you wish.

We have strong ties with the community we love; we are located close to West Wiltshire Crematorium, St. Paul's Church and St. Andrew's Church, where we hold a Christmas memorial service every year with around 300 people attending in memory of their loved ones.

We are here for you, no matter what, and you can call us 24 hours a day. Please get in touch as soon as you need advice or assistance.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
  • Full Service Funeral

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.
    Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    Our costs from
    £3,545
    Full Service Funeral in Chippenham Image

    Full Service Funeral

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.
    Our costs from
    £3,545
    Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    Full Service Funeral in Chippenham Image

    Full Service FuneralOur costs from £3,545

    Or find out more about finance options available from Funeral Safe.

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 01249 652525.
  • Simple Funeral Service in Chippenham

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
    Our costs from
    £1,995
    Simple Funeral Service in Chippenham Image

    Simple Funeral Service in Chippenham

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    Our costs from
    £1,995
    This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
    Simple Funeral Service in Chippenham Image

    Simple Funeral Service in ChippenhamOur costs from £1,995

    Or find out more about finance options available from Funeral Safe.

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 01249 652525

Where to find us

Address

30 Market Place
Chippenham SN15 3HP
GB

Directions and Parking

Please see our map or get in touch if you need help with directions.

There is parking on the main road for up to one hour.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 16:30
Tuesday09:00 - 16:30
Wednesday09:00 - 16:30
Thursday09:00 - 16:30
Friday09:00 - 16:30
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01249 652525

Frequently asked questions

Reviews of our services

4.9
Rating 4.9
based on 65 reviews
Rating 5.0
At the initial meeting with the family, the arrangements were outlined in full with our ideas and suggestions for the service and the day itself being taken into account where practical.
We were treated at all times with understanding, care, and patience and with both dignity and quiet, unobtrusive efficiency on the day of the funeral. All of which made for a day to be remembered for all the right reasons and for that we are very grateful.
Rating 5.0
Excellent service. Very caring and sympathetic did not feel I had to spend lots of money for a service.
Spot on Thank you
Response from F. W. Jones & Son Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided.
Rating 5.0
A very kind, personal service where they listened and did exactly as requested.
Response from F. W. Jones & Son Funeral Directors
We are grateful of you using our services to provide something special for your loved one.
Rating 5.0
Great friendly professional service
Response from F. W. Jones & Son Funeral Directors
Thank you for the kind comments posted on your online review.
Rating 5.0
Excellent service. Friendly and helpful staff.
Response from F. W. Jones & Son Funeral Directors
Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
This is the first time I have had to deal with a funeral directors, and I have to say they were absolutely fantastic from start to finish.
They dealt with every detail of my brothers funeral, right down to finding us a fishing reef, to letting us carry in the coffin at the last minute.
Our one aim was to give my brother a good send off and with their help we achieve it.
So a massive thank you to everyone at
F.W . Jones & Son Funeral Directors. 🙏🙏
Response from F. W. Jones & Son Funeral Directors
We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service.
Rating 5.0
I felt they advised me of all my options in the very unexpected death of my husband. They took their time and allowed me and my daughter time to decide what funeral we required. The respect and kind words made us feel at ease, and the funeral was beautifully organised on what was a very emotional day.
Response from F. W. Jones & Son Funeral Directors
The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Excellent service. Could not fault in any way. As a local all my life, both sides of my family have used F W Jones on numerous occasions over many years. Would not even think of going anywhere else. Michael and his team are second to none. My Uncle Bob's funeral on 31st March 2021 went very smoothly, as we knew it would with Michael and his team on hand. When we met Michael to make arrangements before hand, we were expecting the horrible task of choosing a coffin etc, which can be very difficult & upsetting but Michael had all the details of my Aunties funeral 12 years before and said "would you like the same as Auntie Dot". What a weight off our shoulders, Uncle Bob had chosen all this for my Auntie and so we knew that was what he liked! The whole process from beginning to end was so easy and stress free, every little detail was taken care of, we just said what we and Uncle Bob wanted, sat back and it was sorted.
Thankyou to everyone at F W Jones & Sons for making such a difficult time so much easier and worry free. Excellent, professional service in every way.
Response from F. W. Jones & Son Funeral Directors
Thank you for leaving this lovely review. It’s good to hear that you and the family have always received helpful guidance through these difficult times. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 4.0
A couple of initial problems my mums name was Berly , it was spelt as Beryl on a couple of occasions, but
Was corrected. And after being told the number that could attend the funeral was 30 we were then informed
Only 26 could attend which meant having to tell 4 people that they could not attend the service.
The service was carried to our satisfaction and we felt that we and F.W.Jones in the end gave my mother a fitting funeral.
Kenneth Mitchell
Response from F. W. Jones & Son Funeral Directors
Thank you for your 4 star review. I was sorry to note that there were some aspects of the service you received which you were not happy with. If you would like to discuss these further please contact our Client Relations Team on 0800 783 7171, they are available Monday to Friday 9am til 5pm.
Rating 5.0
Everything was dealt with carefully and sympathetically. It took all the stress out of a difficult occasion. Thanks particularly to Adam for the organisation and Phil for conducting the service.
Response from F. W. Jones & Son Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Thank you for your review.
Rating 5.0
Always had good service from fw Jones have used them three times now.
Response from F. W. Jones & Son Funeral Directors
Thank you for your 5* review and lovely comments.
Rating 5.0
provided an excellent service. They were very helpful through out the whole process of arranging the funeral and they were always on hand to answer any questions that we had.
Response from F. W. Jones & Son Funeral Directors
We always appreciate receiving comments, it enables us to provide the right care for each family. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 5.0
We have used F W Jones on a number of occasions and they are without exception very courteous, caring and helpful.

I would recommend them without hesitation.

Terence Aubrey
Response from F. W. Jones & Son Funeral Directors
Thank you for entrusting us with the care of another loved one. The continuity of care is something we are proud of and we know what a difference it makes to the families in this time of need.
Rating 5.0
A huge thank you to Michael Jones and the team for the help and support provided in organising my dads funeral. It was a stressful time, especially with COVID-19 and they went over and above to ensure that it ran smoothly and was a send off my dad would have loved. They were not even phased when I asked if they would be happy driving the funeral cars in a large procession of vehicles and motorbikes! A few weeks later I received a telephone call to check that I was doing okay and if there was any support that the funeral directors could provide. A really nice touch. I would definitely recommend FW Jones to help during a difficult time when losing a loved one.
Response from F. W. Jones & Son Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
First Class
Response from F. W. Jones & Son Funeral Directors
Thank you for this positive review, it is greatly appreciated.
Rating 5.0
Very emotional time and at every stage the support and service we had was exceptional, thankyou to allx
Response from F. W. Jones & Son Funeral Directors
Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
We would like to thank you all for the care, sensitivity and empathy that was shown to us during a very difficult time. Nothing was too much trouble for you and you made the very sad process as smooth as possible. Our special thanks to Michael for his kindness through out.

We can not thank and praise you enough.
Response from F. W. Jones & Son Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It’s good to hear that you and the family received helpful guidance through this time and that we managed to make the day run as smoothly as possible for you.
Rating 5.0
Thank you all so much for the excellent service, again. You handled the funerals for our mother, father and grandmother within the last four years and have never varied from the understanding, gentle guidance, willingness to oblige and attention to detail that made the whole process so much less stressful than it could have been. We remembered we were in safe and competent hands when we saw Michael's, now familiar, face in December to discuss our grandmother's funeral and started to relax a bit.
Response from F. W. Jones & Son Funeral Directors
I am glad you chose F W Jones & Sons Funeral Directors to take care of your Mother, Father and Grandmother and all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
A friendly, professional and caring service
Response from F. W. Jones & Son Funeral Directors
Thank you for your review.
Rating 5.0
A difficult time was really helped by the compassion, care and attention to detail, nothing seemed too much trouble. Everything we needed to fulfill my parents wishes were carried out very professionally but still with a warmth and friendliness. We cannot thank them enough for helping us through this difficult time .
Response from F. W. Jones & Son Funeral Directors
Thank you for your kind comments left as part of your online review. I am pleased that we provided the highest level of care and guidance for you and your family.
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