F. W. Jones & Son Funeral Directors in Chippenham

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4.9
Rating 4.9
Based on 43 Reviews
F. W. Jones & Son Funeral Directors in Chippenham, Wiltshire.

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A funeral director opening a hearse door | Dignity Funerals

About Us

We are F. W. Jones & Son Funeral Directors in Chippenham, and are here to help make a difficult time a little easier for you and your family. We love the community we serve and have a wealth of local knowledge, as well as many decades of funeral expertise passed down over the generations.

Our founder, Frederick William Jones, was born in 1904 in the village of Studley. He began working life as a cabinetmaker, and loved football as a keen supporter of Chippenham Town FC.

His skill set equipped him to do a funeral undertaking apprenticeship at E Wootten & Son, before he decided to start his own caring and professional funeral services. It was not long before he became a popular and valued part of the community.

Three generations later, the Jones family are still part of our funeral directors today. We have a warm and welcoming funeral home with large windows and beautiful paintings of 'old Chippenham'. We have an impeccable Coleman Milne Mercedes fleet, which you can use for your loved one's funeral service if you wish.

We have strong ties with the community we love; we are located close to West Wiltshire Crematorium, St. Paul's Church and St. Andrew's Church, where we hold a Christmas memorial service every year with around 300 people attending in memory of their loved ones.

We are here for you, no matter what, and you can call us 24 hours a day. Please get in touch as soon as you need advice or assistance.

Our Simple funeral is available for £1,995 + third party costs, without compromising on the quality of the service that is delivered. Or our Full Service funeral can be tailored just how you wish, whether that be a traditional ceremony or a colourful celebration of life.

Call us today on 01249 652525 to talk through your personal requirements.

What We Offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans

Our Services

At F. W. Jones & Son Funeral Directors, we understand how special life is with those that you love. For us, every funeral is unique and personal. We have a service to fulfil every wish, with every detail carried out with the same uncompromising quality of care. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral. If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
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Simple Funeral

A complete funeral service for a lower cost, delivered with complete compassion and care.

This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
Our costs from
£1,995
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Full Service Funeral

Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
Our costs from
£3,545

Why choose us?

Funeral services with distinction

Simple funeral cost icon | Dignity Funerals
Dignified funeral from £1,995 + third party costs
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Providing the highest standards of care
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Expert professionals available 24 hours a day
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High quality facilities

Where to find us

Address

30 Market Place Chippenham SN15 3HP GB

Parking and Directions

There is parking on the main road for up to one hour.
Please see our map or get in touch if you need help with directions.

OPENING HOURS

Our staff are available 24 hours a day on 01249 652525 if you require our services outside of these hours.

VISITING HOURS

Day of the WeekHours
Mon09:00 - 17:00
Tue09:00 - 17:00
Wed09:00 - 17:00
Thu09:00 - 17:00
Fri09:00 - 17:00
SatClosed
SunClosed

Supporting you along the way

What to do when someone dies

What to do when someone dies

It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.
Find Out More
Planning a funeral

Planning a funeral

Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.
Find Out More
The funeral service

The day of the funeral

This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.
Find Out More
After the funeral

After the funeral

Once the funeral has taken place, there are still a number of things you may need to take care of. From choosing the perfect memorial to dealing with legal matters, we'll offer all the support you need after the funeral.
Find Out More

Reviews of our services

4.9
Rating 4.9
based on 43 Reviews
  • 5.0
    Rating 5.0
    1st class service. From the moment we made contact we took comfort in knowing our dear Mum was being cared for and that the whole cremation would be the way she would have wanted. Thank you
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    We take pride in giving outstanding service to our families. I am glad you chose F W Jones & Son to take care of your Mother and that we were respectful of your needs at such a difficult time.
  • 5.0
    Rating 5.0
    A sympathetic, helpful and complete service. Thank you.
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. Thank you.
  • 5.0
    Rating 5.0
    We thought you were very polite and helpful and the service you did was excellent. Especially as Margaret was so far away in Kent.
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Thank you for posting your online review. I am pleased to hear that our team were so accommodating and their recommendations were helpful.
  • 5.0
    Rating 5.0
    Very helpful and professional at all times.
    Faultless.
    Would highly recommend.
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Our team are here to provide the highest level of service for you and we are happy this was achieved. Your feedback is always valuable to us.
  • 5.0
    Rating 5.0
    Given the nature of the circumstances, the staff were all exceedingly understanding and compassionate. All the arrangements were made in ‘in house’ which lightened the load. At no time did I feel pressurised for information or decisions.
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Thank you for sharing your experience with us on your online review. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected and that we were able to help ease any worries that you may have had.
  • 5.0
    Rating 5.0
    Well organised. Professional and sympathetic.
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Thank you for taking the time to send us your online review. Your feedback is always valuable to us.
  • 5.0
    Rating 5.0
    A very thoughtful and caring provider. The service was well organized, unobtrusive and very respectful. I would not hesitate to recommend F W Jones & Son to anyone who requires this service.
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    We have received your online review. I am pleased to hear that our team were so kind and caring to your family and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    The company's representative was both sympathetic and professional at an extremely difficult time for the family. The practical advice offered concerning the arrangements in preparation for the funeral proved invaluable. We were assisted from planning through to the service, for which we wish to thank you, and for which as a family we are extremely grateful .
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Thank you for the kind comments posted on your online review. I am glad that we were able to provide you with the dignity and respect needed and that all of your wishes and requirements were carried out by the team as you had requested.
  • 4.0
    Rating 4.0
    Overall I was very pleased. The staff were very professional.Flowers supplier was excellent.
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    We appreciate you leaving a review online for your experience with F W Jones & Son. I am pleased to hear that you found our staff to be professional and respectful and we looked after you and the family well.
  • 5.0
    Rating 5.0
    FW Jones made the whole process much easier. They were very helpful in guiding us through all the decisions, finding a crematorium appointment and a celebrant, and the funeral went very smoothly.
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Thank you for posting your review online. I am glad we were able to provide you with the support and guidance needed and that we were able to help make things easier for you at such a difficult time.
  • 5.0
    Rating 5.0
    This is the 3rd time I have dealt with F W Jones over the years. I have always found them to be exceptional to deal with, and wouldn't hesitate on recommending their services to anyone.
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Thank you for your online review. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    VERY PROFESIONAL,TREATED WITH RESPECT, EXCELLENT OVERALL.
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Thank you for posting your online review. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    It was everything we asked for. The funeral directors were great.They could not have been more helpful.
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Thank you for posting your review online. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    Excellent service from start to finish special thanks to nina
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Thank you for posting your review online. I am pleased that all of the arrangements were carried out to your satisfaction and that you were so well looked after by our team.
  • 5.0
    Rating 5.0
    All the staff were friendly and empathetic. There was no rush in making decisions and we were guided through the whole process in a caring manner.
    My family have used Jones as an undertaker for previous funerals over the years and although it is now under “ Dignity “ it still felt the same.
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Thank you for taking the time to complete the online review. I am pleased that we were able to look after you and your family at this difficult time and that all of your wishes and requirements were carried out by the team as you had requested.
  • 5.0
    Rating 5.0
    F W JONES ARE TRUE PROFESSIONALS AND NOTHING IS TOO MUCH TROUBLE.
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Thank you for posting your review online. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    Michael Jones and all his staff really go the extra mile and are beyond excellent. Death is never convenient or tidy and families are suddenly faced with what can be a very complicated process. Michael Jones dealt with this whole process calmly and with great kindness and understanding. A sincere thank you from all our family...
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Thank you for the kind comments posted on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that we were able to help make things easier for you at such a difficult time.
  • 5.0
    Rating 5.0
    The service offered was very respectful and dealt with sensitively. They found a brilliant Celebrant for us and dealt with the caterers and printers. We didn’t really have to do very much at all.
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Thank you for taking the time to complete the online review. I am glad that we were able to provide you with the the care and support needed and that all of the arrangements were carried out to your satisfaction.
  • 5.0
    Rating 5.0
    We were able to provide the exact service that we wanted for our mother. Nothing was too much trouble and we felt cared for in every way. I highly recommend this company and would like to thank Nina and Mike for their compassion at such a difficult time. Thank you 💕
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Thank you for sharing your experience with us on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that we were able to help make things easier for you at such a difficult time.
  • 5.0
    Rating 5.0
    From initial consultation and through out the whole process leading up to and during my mothers funeral F.W.Jones were helpful, considerate and willing to do things how we wanted them. Excellent.
    Dignity Funeral logo
    Response on behalf of F. W. Jones & Son Funeral Directors
    Thank you for posting your review online. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.