F. W. Jones & Son Funeral Directors, Chippenham
We take the greatest care as we look after the families of Chippenham.
Our location
About our Chippenham funeral home
We are F. W. Jones & Son Funeral Directors in Chippenham, and are here to help make a difficult time a little easier for you and your family. We love the community we serve and have a wealth of local knowledge, as well as many decades of funeral expertise passed down over the generations.
Our founder, Frederick William Jones, was born in 1904 in the village of Studley. He began working life as a cabinetmaker, and loved football as a keen supporter of Chippenham Town FC.
His skill set equipped him to do a funeral undertaking apprenticeship at E Wootten & Son, before he decided to start his own caring and professional funeral services. It was not long before he became a popular and valued part of the community.
Three generations later, the Jones family are still part of our funeral directors today. We have a warm and welcoming funeral home with large windows and beautiful paintings of 'old Chippenham'. We have an impeccable Coleman Milne Mercedes fleet, which you can use for your loved one's funeral service if you wish.
We have strong ties with the community we love; we are located close to West Wiltshire Crematorium, St. Paul's Church and St. Andrew's Church, where we hold a Christmas memorial service every year with around 300 people attending in memory of their loved ones.
We are here for you, no matter what, and you can call us 24 hours a day. Please get in touch as soon as you need advice or assistance.
Our founder, Frederick William Jones, was born in 1904 in the village of Studley. He began working life as a cabinetmaker, and loved football as a keen supporter of Chippenham Town FC.
His skill set equipped him to do a funeral undertaking apprenticeship at E Wootten & Son, before he decided to start his own caring and professional funeral services. It was not long before he became a popular and valued part of the community.
Three generations later, the Jones family are still part of our funeral directors today. We have a warm and welcoming funeral home with large windows and beautiful paintings of 'old Chippenham'. We have an impeccable Coleman Milne Mercedes fleet, which you can use for your loved one's funeral service if you wish.
We have strong ties with the community we love; we are located close to West Wiltshire Crematorium, St. Paul's Church and St. Andrew's Church, where we hold a Christmas memorial service every year with around 300 people attending in memory of their loved ones.
We are here for you, no matter what, and you can call us 24 hours a day. Please get in touch as soon as you need advice or assistance.
What we offer
- Advice and guidance at every step, including registering the death
- Arrangements that are tailored to meet your family's needs
- Local expertise and knowledge
- Cremation or burial at any local crematorium or burial site
- Funeral services of all faiths and cultures
- Viewing of the deceased in the chapel of rest
- Hearses, funeral vehicles and bespoke transport options
- Memorials and tributes
- Prepaid funeral plans
Funeral Services with distinction
We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
Our funeral services
We understand how special life is with those that you love. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral.
If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
Full Service Funeral in Chippenham, from £3,545
Simple Funeral Service in Chippenham, from £1,995
Where to find us
Address
30 Market Place
Chippenham SN15 3HP
GB
Directions and Parking
Please see our map or get in touch if you need help with directions.
There is parking on the main road for up to one hour.
There is parking on the main road for up to one hour.
Funeral Home Opening Times
Our staff are available 24 hours a day on 01249 652525 if you require our services outside of these hours.
| Day of the Week | Hours |
|---|---|
| Monday | 09:00 - 16:30 |
| Tuesday | 09:00 - 16:30 |
| Wednesday | 09:00 - 16:30 |
| Thursday | 09:00 - 16:30 |
| Friday | 09:00 - 16:30 |
| Saturday | Closed |
| Sunday | Closed |
Supporting you along the way
We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.
What to do when someone dies
It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.Find out more
Planning a funeral
Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.Find out more
The day of the funeral
This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.Find out more
Frequently asked questions
- When someone dies, there are many things that you will need to take care of, from registering the death to notifying particular organisations. The first steps when someone dies will depend on how and where the person passed away.
- No, you don't have to make an appointment at our funeral homes.Learn More:
- Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. These payments can vary widely depending on where you live and whether you choose a cremation or burial service for your loved one.Learn More:
- If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.Learn More:
- Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.Learn More:
Reviews of our services
based on 45 reviews
November 12, 2019
Rating 5.0
The service we received, from our initial visit right through to the funeral, was first class. We were all treated with great care during this difficult time and did not experience any sales pressure whatsoever. I can highly recommend F.W.Jones.
Response from F. W. Jones & Son Funeral Directors
November 13, 2019
Thank you for taking the time to complete the online review. I am glad that we were able to provide you with the care and support needed and that we were able to help make things easier for you at such a difficult time.
November 6, 2019
Rating 5.0
Excellent service, very thoughtful and empathetic
Response from F. W. Jones & Son Funeral Directors
November 7, 2019
Thank you for taking the time to send us your online review. Your feedback is always valuable to us.
September 11, 2019
Rating 5.0
1st class service. From the moment we made contact we took comfort in knowing our dear Mum was being cared for and that the whole cremation would be the way she would have wanted. Thank you
Response from F. W. Jones & Son Funeral Directors
September 11, 2019
We take pride in giving outstanding service to our families. I am glad you chose F W Jones & Son to take care of your Mother and that we were respectful of your needs at such a difficult time.
September 9, 2019
Rating 5.0
A sympathetic, helpful and complete service. Thank you.
Response from F. W. Jones & Son Funeral Directors
September 10, 2019
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. Thank you.
August 23, 2019
Rating 5.0
We thought you were very polite and helpful and the service you did was excellent. Especially as Margaret was so far away in Kent.
Response from F. W. Jones & Son Funeral Directors
August 27, 2019
Thank you for posting your online review. I am pleased to hear that our team were so accommodating and their recommendations were helpful.
August 19, 2019
Rating 5.0
Very helpful and professional at all times.
Faultless.
Would highly recommend.
Faultless.
Would highly recommend.
Response from F. W. Jones & Son Funeral Directors
August 20, 2019
Our team are here to provide the highest level of service for you and we are happy this was achieved. Your feedback is always valuable to us.
August 5, 2019
Rating 5.0
Given the nature of the circumstances, the staff were all exceedingly understanding and compassionate. All the arrangements were made in ‘in house’ which lightened the load. At no time did I feel pressurised for information or decisions.
Response from F. W. Jones & Son Funeral Directors
August 5, 2019
Thank you for sharing your experience with us on your online review. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected and that we were able to help ease any worries that you may have had.
July 5, 2019
Rating 5.0
Well organised. Professional and sympathetic.
Response from F. W. Jones & Son Funeral Directors
July 8, 2019
Thank you for taking the time to send us your online review. Your feedback is always valuable to us.
July 4, 2019
Rating 5.0
A very thoughtful and caring provider. The service was well organized, unobtrusive and very respectful. I would not hesitate to recommend F W Jones & Son to anyone who requires this service.
Response from F. W. Jones & Son Funeral Directors
July 4, 2019
We have received your online review. I am pleased to hear that our team were so kind and caring to your family and that all of the arrangements were carried out to your satisfaction.
June 25, 2019
Rating 5.0
The company's representative was both sympathetic and professional at an extremely difficult time for the family. The practical advice offered concerning the arrangements in preparation for the funeral proved invaluable. We were assisted from planning through to the service, for which we wish to thank you, and for which as a family we are extremely grateful .
Response from F. W. Jones & Son Funeral Directors
June 26, 2019
Thank you for the kind comments posted on your online review. I am glad that we were able to provide you with the dignity and respect needed and that all of your wishes and requirements were carried out by the team as you had requested.
June 22, 2019
Rating 4.0
Overall I was very pleased. The staff were very professional.Flowers supplier was excellent.
Response from F. W. Jones & Son Funeral Directors
June 24, 2019
We appreciate you leaving a review online for your experience with F W Jones & Son. I am pleased to hear that you found our staff to be professional and respectful and we looked after you and the family well.
May 21, 2019
Rating 5.0
FW Jones made the whole process much easier. They were very helpful in guiding us through all the decisions, finding a crematorium appointment and a celebrant, and the funeral went very smoothly.
Response from F. W. Jones & Son Funeral Directors
May 22, 2019
Thank you for posting your review online. I am glad we were able to provide you with the support and guidance needed and that we were able to help make things easier for you at such a difficult time.
May 9, 2019
Rating 5.0
This is the 3rd time I have dealt with F W Jones over the years. I have always found them to be exceptional to deal with, and wouldn't hesitate on recommending their services to anyone.
Response from F. W. Jones & Son Funeral Directors
May 10, 2019
Thank you for your online review. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
April 29, 2019
Rating 5.0
VERY PROFESIONAL,TREATED WITH RESPECT, EXCELLENT OVERALL.
Response from F. W. Jones & Son Funeral Directors
April 29, 2019
Thank you for posting your online review. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
April 24, 2019
Rating 5.0
It was everything we asked for. The funeral directors were great.They could not have been more helpful.
Response from F. W. Jones & Son Funeral Directors
April 25, 2019
Thank you for posting your review online. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
April 10, 2019
Rating 5.0
Excellent service from start to finish special thanks to nina
Response from F. W. Jones & Son Funeral Directors
April 10, 2019
Thank you for posting your review online. I am pleased that all of the arrangements were carried out to your satisfaction and that you were so well looked after by our team.
April 1, 2019
Rating 5.0
All the staff were friendly and empathetic. There was no rush in making decisions and we were guided through the whole process in a caring manner.
My family have used Jones as an undertaker for previous funerals over the years and although it is now under “ Dignity “ it still felt the same.
My family have used Jones as an undertaker for previous funerals over the years and although it is now under “ Dignity “ it still felt the same.
Response from F. W. Jones & Son Funeral Directors
April 2, 2019
Thank you for taking the time to complete the online review. I am pleased that we were able to look after you and your family at this difficult time and that all of your wishes and requirements were carried out by the team as you had requested.
March 31, 2019
Rating 5.0
F W JONES ARE TRUE PROFESSIONALS AND NOTHING IS TOO MUCH TROUBLE.
Response from F. W. Jones & Son Funeral Directors
April 1, 2019
Thank you for posting your review online. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
March 29, 2019
Rating 5.0
Michael Jones and all his staff really go the extra mile and are beyond excellent. Death is never convenient or tidy and families are suddenly faced with what can be a very complicated process. Michael Jones dealt with this whole process calmly and with great kindness and understanding. A sincere thank you from all our family...
Response from F. W. Jones & Son Funeral Directors
March 29, 2019
Thank you for the kind comments posted on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that we were able to help make things easier for you at such a difficult time.
March 18, 2019
Rating 5.0
The service offered was very respectful and dealt with sensitively. They found a brilliant Celebrant for us and dealt with the caterers and printers. We didn’t really have to do very much at all.
Response from F. W. Jones & Son Funeral Directors
March 19, 2019
Thank you for taking the time to complete the online review. I am glad that we were able to provide you with the the care and support needed and that all of the arrangements were carried out to your satisfaction.
Displaying reviews 1 - 2 out of the 20 most recent
