F. W. Jones & Son Funeral Directors, Chippenham

F. W. Jones & Son Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.
Where to find us
30 Market Place
Chippenham SN15 3HP
GB
F. W. Jones & Son Funeral Directors in Chippenham, Wiltshire.
Call us on
01249 652525
Call us on
01249 652525
BASED ON 83 reviews
Rating 4.9
F. W. Jones & Son Funeral Directors in Chippenham, Wiltshire.
F. W. Jones & Son Funeral Directors in Chippenham, Wiltshire.

About our Chippenham funeral home

We are F. W. Jones & Son Funeral Directors in Chippenham, and are here to help make a difficult time a little easier for you and your family. We love the community we serve and have a wealth of local knowledge, as well as many decades of funeral expertise passed down over the generations.

Our founder, Frederick William Jones, was born in 1904 in the village of Studley. He began working life as a cabinetmaker, and loved football as a keen supporter of Chippenham Town FC.

His skill set equipped him to do a funeral undertaking apprenticeship at E Wootten & Son, before he decided to start his own caring and professional funeral services. It was not long before he became a popular and valued part of the community.

Three generations later, the Jones family are still part of our funeral directors today. We have a warm and welcoming funeral home with large windows and beautiful paintings of 'old Chippenham'. We have an impeccable Coleman Milne Mercedes fleet, which you can use for your loved one's funeral service if you wish.

We have strong ties with the community we love; we are located close to West Wiltshire Crematorium, St. Paul's Church and St. Andrew's Church, where we hold a Christmas memorial service every year with around 300 people attending in memory of their loved ones.

We are here for you, no matter what, and you can call us 24 hours a day. Please get in touch as soon as you need advice or assistance.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
Read More

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.

  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £1295
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £1295
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More

  • F W Jones Funeral

    Our Local Simple Funeral allows you to celebrate the life of your loved one, with an Attended Funeral with some restrictions.
    Find out more
    From
    £2095
    plus £1464 estimated third party costs for cost of cremation.
    plus £1464 estimated third party costs for cost of cremation.

    F W Jones Funeral

    Our Local Simple Funeral allows you to celebrate the life of your loved one, with an Attended Funeral with some restrictions.
    From
    £2095
    plus £1464 estimated third party costs for cost of cremation.
    plus £1464 estimated third party costs for cost of cremation.
    Find Out More

  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2495
    plus £1464 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1464 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2495
    plus £1464 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1464 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

30 Market Place
Chippenham SN15 3HP
GB
Get Directions

Directions and Parking

Please see our map or get in touch if you need help with directions.

There is parking on the main road for up to one hour.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01249 652525

Supporting you along the way

We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

4.9
Rating 4.9
based on 83 reviews
Rating 5.0
All staff were kind, caring, discreet and extremely professional throughout. We cannot fault their service. Many thanks to everyone for supporting our family through a very difficult time.
Rating 5.0
My experience with F W Jones was outstanding.
All my questions were answered and the arrangements were organised exactly as I had asked.
All the staff that supported me were mindful of my situation and conducted themselves in an extremely professional manner.
Response from F. W. Jones & Son Funeral Directors
Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you. I am happy that we provided a professional service to you.
Rating 4.0
Everything went well, from initial meeting through to the funeral itself.

One disappointing point to improve on, we received the final invoice for the funeral - but it had my surname wrong "Dale" instead of "Gale".

We have requested that a new invoice be sent with the correct surname as we will need this to show the funeral expenses re Probate.

Janet Gale
Response from F. W. Jones & Son Funeral Directors
Thank you for your 4 Star review. I was sorry to note the error on the final invoice. If you would like to discuss this further then please contact our Complaint Resolutions Team on 0800 783 7171, they are available Monday to Friday between 9am and 5pm.
Rating 5.0
Right from the start I was put at ease. Everything was explained fully. I explained my wife's wishes, from that the plan was put
in place. No fuss no bother.
The whole team were great. Wouldn't hesitate in reckoning them to other people.
Response from F. W. Jones & Son Funeral Directors
I am happy to hear that we were able to help ease any worries that you may have had. I am glad that you and the family were well cared for. Thank you for this positive recommendation, it is greatly appreciated.
Rating 5.0
From my initial enquiry until the end of the service at the Crematorium, I have been impressed by the dignified and professional manner demonstrated by all those of your staff involved. I used your services on the recommendation of a friend, and would be quite happy in turn to do the same. Many thanks.

Richard Martin
Response from F. W. Jones & Son Funeral Directors
Thank you for the kind comments posted on your online review. Your comments will provide great encouragement to the team to keep doing their job to the best of their ability.
Rating 5.0
At a time in your life when you are at your lowest and can’t think strait or take in the amount of things that have to be arranged when you really need help to understand it all and guidance. That is what we got from f w jones we really can’t thank them enough for all there support and help when my mum sadly passed away.
Response from F. W. Jones & Son Funeral Directors
It has been a privilege to look after your Mother. I am glad we were able to provide you with the support and guidance needed at such a difficult time. We appreciate you leaving a review online for your experience with F. W. Jones.
Rating 5.0
I received an amazing level of help & support through a very difficult time. Fran was brilliant throughout the whole process and I was kept informed at all times, the service was just as I wanted also. I cannot fault in any way the service provided by F.W.Jones & Son, especially Fran
Response from F. W. Jones & Son Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
Always caring and professional.
Many thanks.
Response from F. W. Jones & Son Funeral Directors
Thank you for entrusting us with the care of your Brother. I am pleased to hear that you found our staff to be professional and respectful. We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need.
Rating 5.0
The amazing service and compassion we received from F.W. Jones & Sons Funeral Directors was 1st class in every aspect, when they dealt with our mum’s funeral. They looked after us and listened to our requests on how we wanted our mum’s to be carried out. F.W. Jones & Sons gave us all that we wanted, they provided our family with a personal touch with sincere affection. The support we received prior to the funeral and after was amazing. We were offered so much help and guidance in the preparation of the funeral assisting in the the flowers, order of service and photographs we wanted to display. All thats left to say is the F.W. Jones & Sons will remain our families funeral directors going forward. Thank you all for the service you provided in dealing with our mum’s funeral
Response from F. W. Jones & Son Funeral Directors
Thank you for entrusting us with the care of your Mother. Our team are here to provide the highest level of service for you and we are happy this was achieved. We always appreciate receiving comments, it enables us to provide the right care for each family. It is good to know that we managed to make the day run as smoothly as possible for you.
Rating 5.0
I cannot praise F W Jones & Son enough for how they carried out my late Mother's funeral. At a very sad time they were so sympathetic and compassionate. Michael dealt with everything personally and nothing was too much trouble for which I am most grateful. I would highly recommend their services to everyone.
Response from F. W. Jones & Son Funeral Directors
I am glad that you chose F. W. Jones & Son Funeral Directors to look after your Mother. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you. Thank you for highlighting a member of our team who has made a difference to your personal experience and for this positive recommendation.
Rating 5.0
I would like to say thank you to all at F W Jones for all the care and compassion shown to my family and myself at a very difficult time, we were so well looked after in the time leading up to and during my husband's funeral.
We always felt at ease with everyone who helped us, and knew that nothing would be too much to ask.
Altogether an excellent service.
Response from F. W. Jones & Son Funeral Directors
I am pleased to hear the team looked after you and the family well and were able to help make things easier for you at such a difficult time. Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
Their service was extremely professional, their support and guidance were excellent.
I could not fault anything.
This is the second time we have used their service based on our first experience.
Response from F. W. Jones & Son Funeral Directors
Your kind words mean a great deal to the team who always work very hard to deliver great care. Thank you for entrusting us with the care of another loved one.
Rating 5.0
The staff made the process of mum’s funeral so easy, through their diligence and friendliness. They have always dealt with our family funerals and we will continue to use this valued local service in the future. We cannot thank them enough.
Response from F. W. Jones & Son Funeral Directors
Thank you for leaving a review online for F W Jones & Son Funeral Directors. It’s so good to hear that we gave outstanding support to you from the branch.
Rating 5.0
We want to say a big thank you to Michael Ben and team for providing a dignified and caring funeral for our wonderful Mother.
They were able to make a very sad day for our family feel a bit more bearable.
From when we first spoke to Michael, he was able to answer all our questions and give advice when needed.
Despite their being a few problems concerning church and priest he was able to take the worry away from us.
Would highly Recommend F.W.Jones & Son.
Response from F. W. Jones & Son Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families, thank you for entrusting us with the care of another loved one.
Rating 5.0
We are very grateful for the sensitivity and support we received and would highly recommend this obviously greatly experienced local family company.
Response from F. W. Jones & Son Funeral Directors
We are glad that we were sensitive of your needs at such a difficult time. Thank you for sharing your experience with us on your online review.
Rating 5.0
There are times in our lives when all we need is for someone to hold our hand and help us through the bleakest and saddest of days. Thank you so much to all of the team at F.W.Jones & Son Funeral Directors for everything you did prior to and during my husbands funeral. You thought of all of the things I could not bear to think about, you guided me and my family in the gentlest of ways, and by doing so allowed us just to concentrate on saying goodbye to a beloved husband, Dad and Grandad.

Thank you Patricia M
Response from F. W. Jones & Son Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Rating 5.0
The arrangements for my husband's funeral were dealt with in a professional but very kind manner.
Response from F. W. Jones & Son Funeral Directors
Your feedback is so valuable to us and we would like to say thank you. I am pleased to hear that our team were so kind and caring to your family.
Rating 5.0
Very friendly, sympathetic and accommodating staff. Nothing was too much trouble and our needs and concerns were heard and acted upon. They even made a special trip to pick up a personal item that had been left behind. On the day itself, the funeral was very professionally handled and we felt very much at ease as we knew that we were in capable hands. I would thoroughly recommend this firm to anyone.
Response from F. W. Jones & Son Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after.
Rating 5.0
At the initial meeting with the family, the arrangements were outlined in full with our ideas and suggestions for the service and the day itself being taken into account where practical.
We were treated at all times with understanding, care, and patience and with both dignity and quiet, unobtrusive efficiency on the day of the funeral. All of which made for a day to be remembered for all the right reasons and for that we are very grateful.
Response from F. W. Jones & Son Funeral Directors
Thank you for taking the time to share your thoughts with us. I am pleased that our team looked after you so well.
Rating 5.0
Excellent service. Very caring and sympathetic did not feel I had to spend lots of money for a service.
Spot on Thank you
Response from F. W. Jones & Son Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided.
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