John Pagan & Son Funeral Directors, Dumfries

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5.0
Rating 5.0
Based on 2 Reviews
John Pagan & Son Funeral Directors in Dumfries

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About Us

We are funeral directors in Dumfries, and we have provided respectful funeral services to our community for many years. Our funeral professionals will carry out every detail of your loved one's farewell with the utmost attention to detail, and our compassion and understanding will help see you through this difficult time. You can rest assured that your loved one is tended to with dignity and kindness when they are in our care.

For larger funerals, we have a service room that holds up to 120 people. Please call us to find out more about our services and funeral home.

What We Offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans

Our Services

John Pagan Funeral Directors in Dumfries have provided respectful funeral services to our community for many years. We work closely with the families in our care to plan every detail of the funeral, before making arrangements on their behalf. </br></br> We are renowned for our kindness, compassion and respect. You can rest assured that your loved one will be looked after by professionals in our premium facilities. Please call us as soon as you need our help, we are available by telephone 24 hours a day. You can reach us on 01387 254016 at any time.
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Simple Funeral

A complete funeral service for a lower cost, delivered with complete compassion and care.

This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
Our costs from
£1,695
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Full Service Funeral

Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
Our costs from
£3,545

Why choose us?

Funeral services with distinction

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Dignified funeral from £1,695 + third party costs
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Providing the highest standards of care
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Expert professionals available 24 hours a day
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High quality facilities

Where to find us

Address

104 Annan Road Dumfries DG1 3EQ GB

Parking and Directions

There is car parking available at the rear of the branch.
We are on the corner of Annan Road and Brooms Road at the roundabout.

OPENING HOURS

Our staff are available 24 hours a day on 01387 254016 if you require our services outside of these hours.

VISITING HOURS

Day of the WeekHours
Mon09:00 - 17:00
Tue09:00 - 17:00
Wed09:00 - 17:00
Thu09:00 - 17:00
Fri09:00 - 17:00
SatClosed
SunClosed

Supporting you along the way

What to do when someone dies

What to do when someone dies

It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.
Find Out More
Planning a funeral

Planning a funeral

Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.
Find Out More
The funeral service

The day of the funeral

This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.
Find Out More
After the funeral

After the funeral

Once the funeral has taken place, there are still a number of things you may need to take care of. From choosing the perfect memorial to dealing with legal matters, we'll offer all the support you need after the funeral.
Find Out More

Reviews of our services

5.0
Rating 5.0
based on 2 Reviews
  • 5.0
    Rating 5.0
    Harvey and staff couldn't do enough for the family and each step was explained to us to help ensure a befitting cremation for Agnes. Everything was carried out with dignity and a willingness to help in any way. Service was first class and orated perfectly. After care was very professional . I would recommend Pagans in a heartbeat.
    Dignity Funeral logo
    Response on behalf of John Pagan & Son Funeral Directors
    Thank you for sharing your sentiments with us regarding your experience. I am pleased to hear that you found our staff to be professional and respectful and that it all went well for you and the family.
  • 5.0
    Rating 5.0
    The service & care I received from John Pagan & Son and Dignity, following the bereavement of my mother was nothing less than incredible.

    My mum had suffered severe pain in her final hours and her passing was extremely traumatic. To make matters worse, I had no funeral plan or insurance to cover the costs.

    In the beginning, I had a different Funeral Director dealing with my mum's arrangments. Who removed my mum's body and once she was in their care. I was told to make an appointment, where the Director hit me with a £2000 up-front fee 'out of the blue'.
    I was told I HAD to pay this £2000 up-front fee before I could even view my mum. It felt like I was being held at ransom by a Sheriff officer working for the HMRC. It was horrendous.

    However, the staff at John Pagan & Son put this right. They didn't require a £2000 up-front fee. John Pagan's staff took my financial situation into consideration and compiled a more affordable funeral. Considerably cheaper than the previous one too.

    Staff from John Pagan's immediately removed my mum from the extortionate funeral parlour and took her into their care. Where she was prepared for cremation and she looked absolutely beautiful, her hair was done in curls, make-up on, looking absolutely at peace, she really was beautiful. The service and eulogy were so beautifully delivered, everyone who attended the funeral commented that it was the most touching service they had ever been to.

    I can not recommend or thank the staff at John Pagan's and Dignity enough. They turned a living nightmare into the most beautiful funeral that I had ever seen. They carried out my mum's wishes to the letter and thought of all the things that I had overlooked in my time of grief. Compassionate, kind and professional staff who go the extra mile and who take excellent care of the living as well as the dead.
    Dignity Funeral logo
    Response on behalf of John Pagan & Son Funeral Directors
    We appreciate you leaving a review online for your experience with John Pagan & Son. I am pleased that we provided the highest level of care and guidance for you and your family and that the service was carried out to your satisfaction.