John Pagan & Son Funeral Directors, Dumfries

With our Unattended Funeral from £995 and our Attended Funeral from £1,695, our Dumfries Funeral Directors will help arrange a fitting farewell for your loved one.
John Pagan & Son Funeral Directors in Dumfries
BASED ON 9 reviews
Rating 5.0
John Pagan & Son Funeral Directors in Dumfries

About our Dumfries funeral home

We are funeral directors in Dumfries, and we have provided respectful funeral services to our community for many years. Our funeral professionals will carry out every detail of your loved one's farewell with the utmost attention to detail, and our compassion and understanding will help see you through this difficult time. You can rest assured that your loved one is tended to with dignity and kindness when they are in our care.

For larger funerals, we have a service room that holds up to 120 people. Please call us to find out more about our services and funeral home.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List and Additional Options Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    The Unattended Funeral

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    The Unattended Funeral
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    Our costs from
    £1,695
    Plus £1,081 estimated third party costs
    Plus £1,081 estimated third party costs
    The Attended Funeral

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our costs from
    £1,695
    Plus £1,081 estimated third party costs
    Plus £1,081 estimated third party costs
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    The Attended Funeral
    Find Out More

Where to find us

Address

104 Annan Road
Dumfries DG1 3EQ
GB

Directions and Parking

We are on the corner of Annan Road and Brooms Road at the roundabout.

There is car parking available at the rear of the branch.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01387 254016

Frequently asked questions

Reviews of our services

5.0
Rating 5.0
based on 9 reviews
Rating 5.0
John Pagan and son are a quality undertaker ,the care and respect that they gave to my son Martin was brilliant and can not thank them enough for all that they did,I would certainly recommend them to anyone who is in need of an undertaker ,thank you again on behalf of all the family.
Response from John Pagan & Son Funeral Directors
I am pleased to hear that our team were so respectful and caring to your family. Thank you for sharing your thoughts with us on your online review.
Rating 5.0
Was a beautiful send off for my brother. Pagans did the most wonderful job. Thank you ever so much
Response from John Pagan & Son Funeral Directors
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after.
Rating 5.0
Very professional, could not have asked for more.
Response from John Pagan & Son Funeral Directors
Thank you for your 5* review and comments.
Rating 5.0
Exceptionally professional in every aspect
Response from John Pagan & Son Funeral Directors
Your feedback is so valuable to us and we would like to say thank you.
Rating 5.0
Kind and considerate, gently and quietly efficient. They provided an exemplary service.
Response from John Pagan & Son Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased to hear that our team were so kind and caring to your family and we were able to help ease any worries that you may have had.
Rating 5.0
Very efficient and helpful staff. Couldn’t have asked for anymore.
Response from John Pagan & Son Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved.
Rating 5.0
Jenny was most helpful in dealing with the initial arrangements and getting the cremation booked in for us at short notice. We found the traditional top hat and tails look worn by Harvey, our Funeral Director, very smart and dignified as he led the cortege from the Chapel and into the Crematorium. Thank you.
Response from John Pagan & Son Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
Harvey and staff couldn't do enough for the family and each step was explained to us to help ensure a befitting cremation for Agnes. Everything was carried out with dignity and a willingness to help in any way. Service was first class and orated perfectly. After care was very professional . I would recommend Pagans in a heartbeat.
Response from John Pagan & Son Funeral Directors
Thank you for sharing your sentiments with us regarding your experience. I am pleased to hear that you found our staff to be professional and respectful and that it all went well for you and the family.
Rating 5.0
The service & care I received from John Pagan & Son and Dignity, following the bereavement of my mother was nothing less than incredible.

My mum had suffered severe pain in her final hours and her passing was extremely traumatic. To make matters worse, I had no funeral plan or insurance to cover the costs.

In the beginning, I had a different Funeral Director dealing with my mum's arrangments. Who removed my mum's body and once she was in their care. I was told to make an appointment, where the Director hit me with a £2000 up-front fee 'out of the blue'.
I was told I HAD to pay this £2000 up-front fee before I could even view my mum. It felt like I was being held at ransom by a Sheriff officer working for the HMRC. It was horrendous.

However, the staff at John Pagan & Son put this right. They didn't require a £2000 up-front fee. John Pagan's staff took my financial situation into consideration and compiled a more affordable funeral. Considerably cheaper than the previous one too.

Staff from John Pagan's immediately removed my mum from the extortionate funeral parlour and took her into their care. Where she was prepared for cremation and she looked absolutely beautiful, her hair was done in curls, make-up on, looking absolutely at peace, she really was beautiful. The service and eulogy were so beautifully delivered, everyone who attended the funeral commented that it was the most touching service they had ever been to.

I can not recommend or thank the staff at John Pagan's and Dignity enough. They turned a living nightmare into the most beautiful funeral that I had ever seen. They carried out my mum's wishes to the letter and thought of all the things that I had overlooked in my time of grief. Compassionate, kind and professional staff who go the extra mile and who take excellent care of the living as well as the dead.
Response from John Pagan & Son Funeral Directors
We appreciate you leaving a review online for your experience with John Pagan & Son. I am pleased that we provided the highest level of care and guidance for you and your family and that the service was carried out to your satisfaction.
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