James Scott Funeral Directors, Portobello

With our Unattended Funeral from £995 and our Attended Funeral from £1,695, our Portobello Funeral Directors will help arrange a fitting farewell for your loved one.
BASED ON 25 reviews
Rating 4.8

About our Portobello funeral home

Welcome to James Scott Funeral Directors, based in Portobello, Edinburgh.

As funeral professionals, we feel honoured to be able to offer our support and advice to help our local families through a difficult time. We always go the extra step to make everything as easy as possible for you and your family.

Our funeral home on Portobello High Street is easy to reach from the surrounding areas, including Craigentinny, Northfield, Brunstane and Joppa.

As Dignity funeral directors, we are known for our consistently high standards of funeral care, service and facilities. We draw upon a wide range of knowledge and expertise, and can arrange all kinds of funeral services. We will work with you to piece together the perfect farewell for your loved one.

We understand that arranging a funeral can be daunting, so we want you to know that we are here for you, whenever you need us. You can reach us by telephone at any time of the day.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List and Additional Options Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    The Unattended Funeral

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our costs from
    £995
    Includes all necessary third party costs
    Includes all necessary third party costs
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    The Unattended Funeral
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    Our costs from
    £1,695
    Plus £1,021 estimated third party costs
    Plus £1,021 estimated third party costs
    The Attended Funeral

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our costs from
    £1,695
    Plus £1,021 estimated third party costs
    Plus £1,021 estimated third party costs
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    The Attended Funeral
    Find Out More

Where to find us

Address

314 Portobello High Street
Edinburgh EH15 2DA
GB

Directions and Parking

We are on the High Street opposite St. Marks Episcopal Church.

There is free on street parking outside the funeral home.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 16:30
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 0131 669 6333

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

4.8
Rating 4.8
based on 25 reviews
Rating 5.0
I found the staff warm, sympathetic and supportive during a difficult time. Everyone was professional in all matters right from the time of notifying death all the way through to the end of the actual day of the funeral itself. It all helped the family get through a particularly stressful time. Thank you.
Response from James Scott Funeral Directors
Thank you for these lovely words, it means so much to the whole team. We really appreciate you taking the time to share your feedback and being open with us about the service we provided. I am pleased that all of the arrangements were carried out to your satisfaction.
Rating 3.0
My mothers funeral was lovely,the staff were very helpful,both in the office arranging and dealing sympathetically with our requests.The Pallbearers were so kind and really just perfect. Everything including the furnished coffin was excellent.

The only down spot was we were unable to see mother in the parlour. l know l was told that was because of Covid regulations.However l feel more could have been done to allow us to see her for the last time. Apart from that, l would have given 5 star, but l was happy with the Funeral Directors.

Regards

Charles Phair
Response from James Scott Funeral Directors
Thank you so much for your 3* review. If you have any concerns at all that you would like to discuss, please do not hesitate to contact the Client Relations Team on 0800 783 7171 between the hours of 8.45 a.m. and 5.00 p.m.
Rating 5.0
Staff very professional and understanding at all times. Funeral went without a hitch.
Response from James Scott Funeral Directors
It has been a privilege to look after your Aunt.
Rating 5.0
Everyone who guided me and my family and supported us through our journey I can't thank them enough thank you all so much
Response from James Scott Funeral Directors
It has been an honour to look after you and your loved one and to respond sensitively to your specific needs.
Rating 5.0
Very professionally handled with a personal touch which was much appreciated. Any special requests were never a problem. Well done and thank you.
Response from James Scott Funeral Directors
We are grateful of you using our services to provide something special for your loved one.
Rating 5.0
From start to finish through a most challenging and upsetting time was excellent. Empathy and overall professionalism was paramount.
I would highly recommend this firm going forward to my friends and family. Thank you for the support and kindness shown
Sarah O’Connor
Response from James Scott Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
Very professional and extremely helpful at all times.
I could not fault any aspect of the service provided, I intend to sign up for my own funeral by taking out the same plan my dad had with them.
Response from James Scott Funeral Directors
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be.
Rating 5.0
My wife died unexpectedly. Dealing with the funeral arrangements was, at the time, the last thing that I wanted to focus on. However, I was very glad that I chose James Scott as Patricia was just fantastic. Friendly, efficient and understanding. She also chose an outstanding humanist for the ceremony. The funeral was as good as I could have hoped for and for that, I really do thank Patricia.
Response from James Scott Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am glad that we were able to provide you with the care and support needed at this time.
Rating 5.0
From the first phone call they were absolutely great, always keeping me informed and walking me through the process of dealing with the funeral arrangements in a kind and caring manner. On the day they couldn't have done a better job, everything done with the upmost respect for the family.
Response from James Scott Funeral Directors
Thank you for your 5 star review. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
I was really impressed with the service provided by all members of staff at a time when I was totally relying on people to help me through a difficult situation and thankfully, one I had not experienced before. At every stage they all acted with the dignity and respect and gave me the feeling that they felt my pain and loss. Thank you to you all
Response from James Scott Funeral Directors
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. I am glad we were able to provide you with the support and guidance needed.
Rating 4.0
During a difficult time the service we received from James Scott was first class. Everything explained well and all issues taken care of very professionally, which gave us peace of mind.
Response from James Scott Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. I am pleased we were able to help make things easier for you at such a difficult time.
Rating 5.0
Arranging a funeral is the service that nobody wants to have to use, but we will all have to at some point, unfortunately.

I really can't commend the staff at James Scott in Portobello High Street, Edinburgh, highly enough for their efficieny, compassion and care when they looked after us for my brother's recent funeral. The office staff responded promptly to all our questions, giving us time to consider what we wanted and to think about any suggestions they made. My mother and I were kept well-informed about everything we needed to do and everything that was available to us. On the day of the funeral, The staff in attendance were compassionate, respectful and patient, and the funeral itself went as smoothly as we could ever have hoped.

Nobody wants to have to arrange a funeral, but this was really the best service we could have asked for in the sad circumstances we found ourselves in.

Thank you all very much. The job you do is so important and you do it extremely well.
Response from James Scott Funeral Directors
Thank you for your thoughtful and detailed review. These kind words mean a great deal to the whole team. I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time. We understand how important it is to keep families informed and I'm pleased that our team did exactly that for you. Your family continues to be in our thoughts and we are honoured to have been able to give you the service you needed.
Rating 5.0
everyone we dealt with where very kind and catered for anything we wanted.
nothing was any trouble and anything we wanted added was done for us.
i would say the standard of service was exelent considering the times we are living in.
I would like to thank everyone we dealt with very much for there great service.
Response from James Scott Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
Every detail was handled quickly and sensitively, Trish was very kind and helpful.
Response from James Scott Funeral Directors
Thank you for these lovely words, it means so much to the whole team.
Rating 5.0
Myself and my family were very happy with the service offered by your office in Portobello. They went out of their way to accommodate our requirements in respect of the music we wanted and the format of our service. Please give them our thanks.
Response from James Scott Funeral Directors
The team will be very pleased to hear that their care and support made a difference to your family. The continuity of care is something we are proud of and we know what a difference it makes to the families in this time of need.
Rating 5.0
Delighted withe the service provided.Trish was brilliant and took all the pressure off myself and family.
Response from James Scott Funeral Directors
Thank you for your review. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
Very professional service. Kept informed every step of the way. Many thanks.
Response from James Scott Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated.
Rating 5.0
Very compassionate and informative. Everything described in great detail, especially the actual funeral service itself.
Response from James Scott Funeral Directors
Thank you for leaving a review online. We are happy that we provided an important service to you through this difficult time.
Rating 5.0
In February this year, we used the services of James Scott, as our dad sadly passed away. In July we lost mum, and of course we were devastated and again used James Scott (Portobello) Trish was so compassionate, her attention to detail, expertise, advice and excellent communication skills guided us through, as this time we had the added covid restrictions. It is an overwhelming and sad time for families, it was great to have the support of Trish and I would also like to mention Steve our funeral director. I would have no hesitation in recommending James Scott.
Response from James Scott Funeral Directors
I am glad you chose James Scott Funeral Directors to take care of your Mother and Father and that our team were there to guide you through the arrangements for your loved ones at such a difficult time. Thank you for your comments.
Rating 5.0
Excellent as always
Response from James Scott Funeral Directors
Thank you for your 5* review and comments.
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