James Scott Funeral Directors, Portobello

James Scott Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.
BASED ON 35 reviews
Rating 4.9

About our Portobello funeral home

Welcome to James Scott Funeral Directors, based in Portobello, Edinburgh.

As funeral professionals, we feel honoured to be able to offer our support and advice to help our local families through a difficult time. We always go the extra step to make everything as easy as possible for you and your family.

Our funeral home on Portobello High Street is easy to reach from the surrounding areas, including Craigentinny, Northfield, Brunstane and Joppa.

As Dignity funeral directors, we are known for our consistently high standards of funeral care, service and facilities. We draw upon a wide range of knowledge and expertise, and can arrange all kinds of funeral services. We will work with you to piece together the perfect farewell for your loved one.

We understand that arranging a funeral can be daunting, so we want you to know that we are here for you, whenever you need us. You can reach us by telephone at any time of the day.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £1195
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £1195
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2495
    plus £1076 estimated third party costs for cost of cremation and attendance of a celebrant or minister.
    plus £1076 estimated third party costs for cost of cremation and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2495
    plus £1076 estimated third party costs for cost of cremation and attendance of a celebrant or minister.
    plus £1076 estimated third party costs for cost of cremation and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More
  • The Hibernian Funeral

    A funeral service at your chosen venue, where family and friends can celebrate the life of your loved one, followed by an unattended cremation.
    When you choose our local Alternative Venue service, our expert funeral directors will help you to arrange a touching service for your loved one, where family and friends can come together to remember them and celebrate their life. The cremation will then be carried out with the utmost care at one of our selected local crematoria without any mourners present.
    Find out more
    From
    POA
    plus £3300 Platinum Funeral Option Price.
    plus £3300 Platinum Funeral Option Price.
    Funeral Service Image

    The Hibernian Funeral

    A funeral service at your chosen venue, where family and friends can celebrate the life of your loved one, followed by an unattended cremation.
    From
    POA
    plus £3300 Platinum Funeral Option Price.
    plus £3300 Platinum Funeral Option Price.
    When you choose our local Alternative Venue service, our expert funeral directors will help you to arrange a touching service for your loved one, where family and friends can come together to remember them and celebrate their life. The cremation will then be carried out with the utmost care at one of our selected local crematoria without any mourners present.
    Funeral Service Image
    Find Out More

Where to find us

Address

314 Portobello High Street
Edinburgh EH15 2DA
GB

Directions and Parking

We are on the High Street opposite St. Marks Episcopal Church.

There is free on street parking outside the funeral home.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:30 - 16:30
Tuesday09:30 - 16:30
Wednesday09:30 - 16:30
Thursday09:30 - 16:30
Friday09:30 - 16:30
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 0131 669 6333

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

4.9
Rating 4.9
based on 35 reviews
Rating 5.0
The staff were polite and professional from the word go, this made out journey so much easier.
Lee-Ann was a star along with all other members of staff. The availability of information and ability to change things in order to accommodate the client was first class.

The day of the funeral was a credit to Steven and his team and for that we are greatful. We even added a few last minute changes and Steven and the Minister took it in their stride.

On behalf of the Mcleod Family "Thank you all very much"
Response from James Scott Funeral Directors
We appreciate you leaving a review online for your experience with James Scott Funeral Directors. I am glad that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
Staff were very helpful and understanding. Explained everything that we needed to know and were very sensitive to our needs . We felt we had plenty of time to pick our options which was a comfort at this time.
Response from James Scott Funeral Directors
Thank you for taking the time to complete the online review. I am glad that we were able to provide you with the dignity and respect needed at this time.
Rating 5.0
The team at James Scott Funeral Directors Portobello were fantastic so professional yet friendly and very caring. We dealt with Lee-Ann she was excellent from start to finish always at the end of a phone if I needed to ask anything about my dads funeral. The guys on the day were outstanding keeping us right what todo. We can’t fault anything . Thank you all so much 5 star review
Response from James Scott Funeral Directors
Thank you for these lovely wordsa nd for highlighting a member of the team, we really appreciate you taking the time to leave a review.
Rating 5.0
The standard of care and attention to detail was excellent. I have used James Scott before and everything was very good, but things this time were a notch above (and it was a high bar). In particular, Scott was tremendous in ensuring that everything was well organised on the day and also with the after care.
Response from James Scott Funeral Directors
Thank you for entrusting us with the care of another loved one. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
Lee-Ann in the office was, in person, and on the phone, at all times professional, courtious, and above all, empathetic. Her recommendation for "celebrant" (Gaynor Hogg) was an inspired choice, and really made the service.
Steven (or Stephen- not sure), the funeral director, phoned the day before to make sure the details he had were as we had arranged (they were). Again -all the things I said about Lee-Ann!- professional etc.
After the service the feedback we got from people was all positive (for a sad occasion)
In all, if you have the misfortune to need such services, I would recommend James Scott
Response from James Scott Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
The service I received was second to none. Easy to contact and very professional throughout. Happy to arrange extra request and the funeral went ahead without any issues, everything was perfect. Would definitely recommend James Scott Funeral Directors.
Response from James Scott Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided.
Rating 5.0
Lee-Ann guided us through an extremely difficult process and was on hand at all times. She was so patient and helpful.
She made things so much easier for us and the communication was great.
Everything went perfectly for dad we are so grateful for all her help.
Response from James Scott Funeral Directors
Thank you for entrusting us with the care of your Father. I am pleased that we were able to look after you and your family at this difficult time and to able to provide you with the care and support needed. We pride ourselves in maintaining the highest quality of care for our families so it really means a lot to the team for our clients to be able to share their experiences with us.
Rating 5.0
Trish my contact in the office was sympathetic, very helpful, very knowledgeable and continually in contact when required.
Rose my contact with the hearse and limousines was also extremely helpful, efficient and prompt
Response from James Scott Funeral Directors
It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
The service at James Scott was very efficient and allowed us not to need to worry about any of the arrangements.
Response from James Scott Funeral Directors
We take pride in giving outstanding service to our families. I am pleased we were able to help make things easier for you at such a difficult time.
Rating 5.0
Trish made the whole experience so much easier to manage due to her level of expertise and understanding that some decisions are trickier than others. Trish also demonstrated empathy and compassion throughout and ensured every aspect was explored and included, taking time to contact other parties on the families behalf e.g. humanist to save me having to be involved. The funeral director on the day demonstrated 100% professionalism whilst also being able showing empathy and compassion from start to finish ensuring the family knew what to expect at each stage of the proceedings. This is the second time I've used this company and would definitely recommend.
Response from James Scott Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. It is always good to hear that individual members of our team have provided a service to you to the best of their ability.
Rating 5.0
I found the staff warm, sympathetic and supportive during a difficult time. Everyone was professional in all matters right from the time of notifying death all the way through to the end of the actual day of the funeral itself. It all helped the family get through a particularly stressful time. Thank you.
Response from James Scott Funeral Directors
Thank you for these lovely words, it means so much to the whole team. We really appreciate you taking the time to share your feedback and being open with us about the service we provided. I am pleased that all of the arrangements were carried out to your satisfaction.
Rating 3.0
My mothers funeral was lovely,the staff were very helpful,both in the office arranging and dealing sympathetically with our requests.The Pallbearers were so kind and really just perfect. Everything including the furnished coffin was excellent.

The only down spot was we were unable to see mother in the parlour. l know l was told that was because of Covid regulations.However l feel more could have been done to allow us to see her for the last time. Apart from that, l would have given 5 star, but l was happy with the Funeral Directors.

Regards

Charles Phair
Response from James Scott Funeral Directors
Thank you so much for your 3* review. If you have any concerns at all that you would like to discuss, please do not hesitate to contact the Client Relations Team on 0800 783 7171 between the hours of 8.45 a.m. and 5.00 p.m.
Rating 5.0
Staff very professional and understanding at all times. Funeral went without a hitch.
Response from James Scott Funeral Directors
It has been a privilege to look after your Aunt.
Rating 5.0
Everyone who guided me and my family and supported us through our journey I can't thank them enough thank you all so much
Response from James Scott Funeral Directors
It has been an honour to look after you and your loved one and to respond sensitively to your specific needs.
Rating 5.0
Very professionally handled with a personal touch which was much appreciated. Any special requests were never a problem. Well done and thank you.
Response from James Scott Funeral Directors
We are grateful of you using our services to provide something special for your loved one.
Rating 5.0
From start to finish through a most challenging and upsetting time was excellent. Empathy and overall professionalism was paramount.
I would highly recommend this firm going forward to my friends and family. Thank you for the support and kindness shown
Sarah O’Connor
Response from James Scott Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
Very professional and extremely helpful at all times.
I could not fault any aspect of the service provided, I intend to sign up for my own funeral by taking out the same plan my dad had with them.
Response from James Scott Funeral Directors
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be.
Rating 5.0
My wife died unexpectedly. Dealing with the funeral arrangements was, at the time, the last thing that I wanted to focus on. However, I was very glad that I chose James Scott as Patricia was just fantastic. Friendly, efficient and understanding. She also chose an outstanding humanist for the ceremony. The funeral was as good as I could have hoped for and for that, I really do thank Patricia.
Response from James Scott Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am glad that we were able to provide you with the care and support needed at this time.
Rating 5.0
From the first phone call they were absolutely great, always keeping me informed and walking me through the process of dealing with the funeral arrangements in a kind and caring manner. On the day they couldn't have done a better job, everything done with the upmost respect for the family.
Response from James Scott Funeral Directors
Thank you for your 5 star review. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
I was really impressed with the service provided by all members of staff at a time when I was totally relying on people to help me through a difficult situation and thankfully, one I had not experienced before. At every stage they all acted with the dignity and respect and gave me the feeling that they felt my pain and loss. Thank you to you all
Response from James Scott Funeral Directors
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. I am glad we were able to provide you with the support and guidance needed.
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