From our very first conversation with Gordon at Clarabut & Plumbe, right through to the final moments of the funeral day, we felt completely supported, cared for and looked after.
At such an incredibly difficult and emotional time for our family, Gordon’s kindness, compassion and genuine care meant more to us than we can put into words. He was there for us every step of the way, always checking that we were okay, answering every question no matter how small, and reassuring us whenever we needed it. Nothing was ever too much trouble.
What stood out most was how personal everything felt. Gordon treated us with such warmth and understanding, while ensuring our loved one was treated with the utmost dignity and respect. He made a heartbreaking day run as smoothly as it possibly could, and we always felt that we were in safe and caring hands.
The service we received was truly incredible. Gordon is an exceptional undertaker, but more than that, he is a genuinely kind and compassionate person, and we will always be grateful for the care he showed our family.
We honestly owe so much to Gordon and his wonderful team. They helped carry us through one of the hardest days we have ever faced, and we cannot thank them enough for everything they did for us and for our loved one.
From the bottom of our hearts, thank you, Gordon and the whole team at Clarabut & Plumbe. ❤️