We were faced with tricky funeral arrangements, insofar as our dear mum had to be moved from Stoke Mandeville to the Isle of Wight for burial.
Have to say the mainland funeral directors were..... underwhelming, but once Louise (and Andy) at Downer and White became involved, all the problems seemed to melt away
Even when faced with local issues such as a horrible council foul up and a distinct lack of available clergy, she went so above and beyond what we could have expected, that we can never repay her
You only get one chance to get things right regarding a funeral, and thanks to Louise Nicholls and the team, we can at least have good memories of the day we laid our mum to rest 10/10
Mike Milford, 12 October 2026







