
Urns and caskets
Choose from a variety of materials and styles designed for burial, scattering or keeping their ashes.
A memorial gives you somewhere to visit and remember. Our funeral directors in Lewisham can help you choose one, whether or not they arranged the funeral.

Setting the highest standards for care, service and facilities
Working with charities and carers to improve support
Guiding families with local sensitivity and understanding
Headstones, plaques, benches and books of remembrance all serve the same purpose in different ways. There is no hurry to decide, and we can talk you through what is possible at the cemeteries and crematoria near Lewisham.

An item to treasure, a place to reflect, or a vessel to hold their ashes – honour their life in a way that feels right.

Choose from a variety of materials and styles designed for burial, scattering or keeping their ashes.

Create a private space to reflect in your own garden, by planting a tree or placing a plaque with a photo or inscription.

Keep their memory close with a daily reminder of the person they were. From the traditional to the contemporary.
Stone and lettering weather over time. We can arrange cleaning, repairs and additional inscriptions when a memorial needs them.

Give them a peaceful resting place within our own memorial grounds or cemeteries, where loved ones can reflect within beautiful, natural surroundings.

Honour them alongside loved ones, in one of our cemeteries or gardens of remembrance. Available in specific locations.

Create a special space to visit and remember them. Including private and communal gardens, plaques, benches and more.

Pay tribute with a private, permanent resting place above ground. Available in specific locations.
Choosing the right memorial can depend on things like materials, personal preferences or what's allowed by the local cemetery. We're here to talk it through and help you decide.
Choosing a memorial that the cemetery or crematorium permits
Cemeteries and other sites often have rules about the size, materials and finishes allowed. We'll guide you through any approvals, so there are no surprises.
Wording and lettering for the inscription
We can help you choose the details, like the inscription, lettering style and design, so everything feels personal and works together.
Adding an inscription to an existing memorial
Our memorial specialists are always here to guide you and answer your questions. You decide at your own speed, there's no rush.
The cost of a memorial varies depending on what you choose – the type, materials, location, and how much personalisation you'd like can affect the price. We'll always be upfront about costs, so you know what to expect.

Our local team can talk you through the options and what everything costs, with no obligation.
Rated 4.4 / 5 based on 13 reviews.
From the very beginning we were made comfortable with all that had to be done for our mum who had a wonderful life I’d 96 years
Jo was amazing she lead us through the process listening to what we wanted and she did it for us the service was amazing and we were able to say goodbye to mum with all her family around her
Nick who oversaw the day and the guys were
Wonderful looked after us and watched as my mums grandsons carried her in and saw to all our needs on day
I must add one of the guys dropped the flower cards through my door that night as I forgot to take them
The day was perfect because of the attention Francis Chappells staff put into it
I would gladly and sincerely recommend them to other who find themselves seeking help on where to start they went over and beyond our expectations and made a sad day a blessing
Thank you Jo, Nick, Rocky and the guys
Our heartfelt thanks
Susan & Denis
& All the Delaney Family 💐💐💐💐💐
Jo & Nick
Lee High Road
Lewisham
Susan Morris, 14 October 2026
Our visit here to arrange our Mums funeral went smooth enough. Fast forward over 3 weeks later to the day of her funeral and the disaster started to unfold.
My mum had organised her own funeral down to the coffin she wanted. While waiting outside the church half an hour before the service was due to begin my brother received a call from Francis Chappell saying there was a problem with the coffin my Mum had selected and it hadn’t turned up at the funeral home in time. She would therefore be in a totally different coffin, completely different to her choice. We had no option other than to accept this as there was already 40 people at the church waiting for the service to start.
On arrival the coffin was indeed completely different. A dark mahogany basic looking casket in contrast to the night wood premium one our Mum had chosen.
The chapel where our Mums service was held is very old and quite small but we were reassured on the day we arranged they had previously held several funerals there and were well experienced with the issues faced. But on arrival the four pallbearers struggled with the coffin getting in the door which resulted them dropping the coffin to knee height and almost dropping our Mum completely in the aisle. They then proceeded to shuffle the rest of the way up the aisle. It wasn’t helped that there at least a foot of height difference between the tallest and shortest pallbearer. It also appeared the smallest one was wearing the biggest ones suit!
When the service was over the pallbearers went to lift the coffin into their shoulders directed by the lead funeral director. It ended up with three of them facing the exit but the other guy was facing the other way. All the time our Mum was balanced gingerly on their shoulders.
On going back to the funeral cars things didn’t get any better. One of the cars had accident damage, the car we were in had used tissues in the door even though we were the first funeral of the morning. As we left Falconwood crematorium the driver didn’t the way and ended using his phone ( not hands free)to call the other driver to slow him down.
The whole event was extremely distressing to our whole family and we did complain to Dignity who own Francis Chappell. The found in our favour in all 8 or so things we raised, but saying that the compensation they offered us was an insult which only added to the distress.
So after our experience I would say think very carefully before you make a choice of who looks after your loved one on their final journey. You only get one go at it…
Menzo, 5 September 2026
Barry and the whole team were a great help. Everything went as planned. Could not have asked for more.
James O'Connor, 4 August 2026
Guides to choosing a memorial and what to consider.
Your local funeral director can talk through our costs and any personal touches you want to include. Let us know what you're thinking and we'll work to your budget.