Rated 5/5
Kim and Barry were kind and considerate and the drivers and pallbearers on the day were too. Helpful, knowledgeable and compassionate staff.
Marion, 15 January 2026
Rated 4.5/5
Proud to be part of the Dignity group
Experts in care
Setting the highest standards for care, service and facilities
Supporting communities
Working with charities and carers to improve support
Local teams
Guiding families with local sensitivity and understanding
Serving the Crawley area
Our Crawley funeral directors are experienced, trusted professionals dedicated to providing dignified, compassionate care for every family we support. We have invested in modern facilities across the area to ensure the highest standards of care for your loved one, backed by reassuring guidance and support whenever you need it. Choose your nearest funeral home and speak to our caring team any time.
Your local team can talk you through an attended funeral in Crawley or an unattended funeral in Crawley, and help you choose memorials in Crawley when you feel ready. You can also see all our funeral directors in West Sussex.
If you are planning a cremation, your local funeral director can arrange a service at any crematorium in line with your wishes. As part of the same business group, we work closely with Surrey & Sussex Crematorium, located on Balcombe Road, which may be a convenient option for local families.
Francis Chappell & Sons Funeral Directors, Crawley
We are at the bottom of the High Street, opposite the pedestrian walkway through to the Queens Square shops.
- 8 Grand Parade, High Street, Crawley, West Sussex, RH10 1BU
Call 24 hours a day:
01293 521407
Office opening hours:
Monday – Friday, 9am – 5pm
- More about this branch
Our services
These are estimated costs for a cremation. For a burial, please call us and we'll explain the costs.
Total price: £4,294
Attended funeral
A ceremony tailored to any needs and wishes. Including all religions, cultures, traditions and beliefs.
- Our support and services
- £3,395
- A Basic Coffin, or choose any other and pay only the difference
- A traditional hearse
- Care in our first class facilities
- Estimated third-party costs
- £899
- Crematoria fees
- A celebrant or minister to lead the ceremony
- Total estimated cost
- £4,294
Total price: £1,945
Unattended funeral
A simpler option, without mourners present at the cremation.
- Our support and services
- £1,945
- A simple, Unattended Funeral coffin, or choose any other and pay only the difference
- Care in our first class facilities
- A cremation without a ceremony or mourners present
- Total estimated cost
- £1,945
How do funeral costs vary?
The cost of a funeral depends on what you need. We'll help you understand everything, so you can plan without any surprises.
Our prices include all the essentials
The prices you see on each branch's Price List are our lowest for each type of funeral. They include caring for the person who's died, a simple coffin, and the cremation or burial. We don't charge for the little touches like placing a rose on the coffin or playing music.
What affects the cost?
You can choose to add a personal touch, such as a unique coffin, flowers, your choice of transport, a printed order of service or a memorial. There might be additional costs depending on the type of funeral you choose, or what you require. You can find out additional costs by looking at Additional Options Price Lists on each branch's webpage.
Trusted by families in Crawley
Rated 4.7 / 5 based on 57 reviews.
Rated 5/5
Best team that really help people to go through a difficult and painful situation, they were polite and kind, I had no words to thank them, although this was a painful situation for me they helped me to manage it; special thanks to Kim and Michael... I don't know what I would do without their help.
LCB, 20 June 2025
Rated 5/5
Everyone showed our family kindness ,respect, and compassion.Kim ,Will and the team on the day were absolutely incredible.
Ann Mcwaters, 9 June 2025
FAQs
We're here to answer all your questions. If anything isn't clear, please ask us.
Advice and guidance
Practical guides on arranging a funeral and what to expect.
What to do when someone dies
The first steps after a death, in order – the medical certificate, registering, calling a funeral director and dealing with the estate, with timings.
Choosing a funeral director
What to look for when comparing funeral directors – local availability, itemised pricing, the care given to the person who has died, and how well they listen.
Types of funeral
The types of funeral to choose between – burial or cremation, religious or not, ceremony or none – and how each can still be personal.
How to reduce funeral costs
Five practical ways to bring a funeral bill down, who is responsible for paying it, and why a cheaper funeral need not be a lesser one.
Questions to ask a funeral director
Fourteen questions worth asking before you appoint a funeral director – on costs, care, personalisation and paperwork – and what the answers tell you.
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