R Butler & Sons Funeral Directors, Hailsham

Our Hailsham Funeral Directors are here 24 hours a day, seven days a week, to help arrange a meaningful and personalised funeral for your loved one.
R Butler & Sons Funeral Directors in Hailsham, East Sussex.
BASED ON 18 reviews
Rating 4.8
R Butler & Sons Funeral Directors in Hailsham, East Sussex.

About our Hailsham funeral home

When in need of support and guidance, following the loss of somebody special, R Butler & Sons Funeral Directors in Hailsham is here for you. Adhering to the highest of standards, you can place your trust in us to arrange a heartfelt and meaningful funeral for your loved one.

Helping to make a difficult time a little easier, our caring professionals are available to ensure you can remember your loved one in the way you want. You will be treated with compassion and respect at all times, as we provide advice and help you to make the decisions that will shape the funeral.

As part of the National Association of Funeral Directors (NAFD), we abide by a strict code of practice. You can rest assured that your loved one will be cared for with absolute integrity and that their send off will run smoothly and according to your wishes.

You can find our funeral home on Station Road, at the junction with South Road, and our location close to the centre of town makes us accessible to the whole of Hailsham. We are also able to serve families from our neighbouring communities in the Wealden district, such as Heathfield, Polegate and Uckfield.

Our funeral directors has been a part of East Sussex since 1809, so you can rest assured that you and your loved one will be in safe and experienced hands.

There will be somebody ready to listen, 24 hours. To arrange a funeral,

What we offer

  • The option of a dignified funeral now and memorial service later
  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
  • Full Service Funeral

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.
    Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    Our costs from
    £3,545
    Full Service Funeral in Hailsham Image

    Full Service Funeral

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.
    Our costs from
    £3,545
    Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    Full Service Funeral in Hailsham Image

    Full Service FuneralOur costs from £3,545

    Or find out more about finance options available from Funeral Safe.

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 01323 840086.
  • Simple Funeral Service in Hailsham

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
    Our costs from
    £1,995
    Simple Funeral Service in Hailsham Image

    Simple Funeral Service in Hailsham

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    Our costs from
    £1,995
    This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
    Simple Funeral Service in Hailsham Image

    Simple Funeral Service in HailshamOur costs from £1,995

    Or ,find out more about finance options available from Funeral Safe.

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 01323 840086

Where to find us

Address

5-7 Station Road
Hailsham BN27 2BE
GB

Directions and Parking

We are opposite the on-foot entrance for South Road Car Park.

South Road Car Park is right next to our funeral home and is free of charge.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01323 840086

Frequently asked questions

Reviews of our services

4.8
Rating 4.8
based on 18 reviews
Rating 5.0
Shirley at your butlers branch in Hailsham is very professional with a personal touch which I thank
All questions answered professionally
Made our beautiful mums journey go with out a hitch
I would highly recommend the Hailsham branch
Response from R Butler & Sons Funeral Directors
Thank you for leaving a review online for R Butler & Sons Funeral Directors. I am glad that we were able to provide you with the dignity and respect needed at this time.
Rating 5.0
The office manager Shirley was very understanding, polite and helpful at all times whilst dealing with the administration in an efficient manner. The lead Undertaker at the funeral Kevin was also very polite and understanding dealing with all aspects of the service at the crematorium in a friendly manner. We are very grateful for the service provided.
Response from R Butler & Sons Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service.
Rating 5.0
From the moment I needed their services, R.Butler and Sons were sympathetic and professional. Their Staff were clearly very experienced and could answer any of my questions, including those relating to other Agencies involved in the bereavement processes. Whenever I phoned their office my call was answered promptly and efficiently, nothing was too much bother. Their knowledge of the Covid regulations and their effects on the Funeral itself were explained fully. Their links with new technology like the Webcast for those that could not attend and the music and photographs presentation made the Ceremony extra special. They definitely lessened my burdens at an emotional and problematic time. The follow up phone call with regard to any after care issues came as a welcome surprise. Taking up Dignity's Funeral Plan on behalf of my Mother, was one of the best decisions I have made. Ray Edmonds
Response from R Butler & Sons Funeral Directors
It means a lot to the team for our clients to be able to share their experiences with us. I am glad we were able to provide you with the support and guidance needed and that we were able to help ease any worries that you may have had.
Rating 5.0
Excellent service from Butlers Funeral Directors - helped us all the way through the process at a sensitive and emotional time.
Thanks to Shirley and her Team
Response from R Butler & Sons Funeral Directors
We have been working hard to maintain our high standards of care in these challenging times and it's great to know that we succeeded in doing so.
Rating 5.0
The service we received was first class. Nothing was too much trouble for Shirley. She was compassionate, kind and extremely professional. She explained the process including the restrictions due to the pandemic, she ensured that we had everything we needed in a timely manner and really went the extra mile to ensure that my Auntie’s funeral was as good it as it could be even during lockdown. At a difficult time, it was very reassuring to know that we were being taken care of so well.
Response from R Butler & Sons Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 4.0
The staff both on the phone and on the day were excellent nothing was too much trouble. We had a direct cremation for Mum and we could see her off from the undertakers which was very dignified, and we were grateful for that opportunity as during the pandemic a funeral was not possible for our family.

Our only disappointment was that we were not able to choose a different coffin without paying another £1500 for the package we had, bearing in mind with COVID restrictions we had no choice.

However Butlers were excellent perhaps Dignity need to rethink this in light of what is happening with the pandemic.
Response from R Butler & Sons Funeral Directors
Thank you for your 4* review. We are pleased that our staff were able to support you on the day and note your comment concerning the coffin choice and we thank you for your feedback on this point. If you would like to discuss your comments further, please do contact our Client Relations Department on 0800 783 7171.
Rating 5.0
Very helpful and caring straight forward and understanding
Response from R Butler & Sons Funeral Directors
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be.
Rating 5.0
Very professional and caring, kept in touch every step of the way and guided with how to proceed
Response from R Butler & Sons Funeral Directors
Thank you for these lovely words, it means so much to the whole team. We are grateful of you using our services to provide something special for your loved one.
Rating 5.0
Thank you for your support, advice and service. I found you to be very helpful and quick to answer my questions and going over details a few times. Everyone was very nice.
Response from R Butler & Sons Funeral Directors
Thank you for your review. We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after.
Rating 5.0
At our most traumatic and emotional time when we lost our dearest mum it was so reassuring to have Shirley to turn too. All our questions, needs and requests were taken care of in the most sympathetic and caring manner with no detail forgotten or overlooked. Shirley is a credit to her profession and the business and we shall be eternally grateful to her. The words within this review come nowhere close in explaining our heartfelt thanks to both Shirley and her team.
The Childs Family
Response from R Butler & Sons Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
Very efficient friendly and helpful. They made the whole process go smoothly
Response from R Butler & Sons Funeral Directors
It’s good to hear that you and the family received helpful guidance through this time. Thank you for your review.
Rating 5.0
Excellent service. Friendly and supportive staff.
Response from R Butler & Sons Funeral Directors
Thank you for your review. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
A very professional and caring service
Response from R Butler & Sons Funeral Directors
Thank you for sharing your sentiments with us regarding your experience.
Rating 5.0
R Butler’s handling of the arrangements for both by parents this year was first class. Faultless. Shirley in the Hailsham office was responsive, sensitive and professional Her team of Ushers were the same. I cannot speak more highly of R Butler. They made a difficult time significantly less stressful and distressing.

Jeremy Barnes
Response from R Butler & Sons Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. We take pride in giving outstanding service to our families and glad that we were respectful of your needs at such a difficult time.
Rating 5.0
R Butlers provided a kind, compassionate and professional service. Shirley in particular was very supportive. We had to make all of the arrangements over the phone and Shirley went the extra mile to ensure everything went smoothly for us. We highly recommend the company and their staff.
Response from R Butler & Sons Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need and I am glad that we were able to provide you with the dignity and respect needed at this time.
Rating 5.0
We particularly want to commend the sterling service of Shirley. Her sensitivity and meticulous attention to detail ensured a flawless function, underscored by the dignity of the funeral entourage.
The burden of preparation and the pressure was totally eliminated. Quite a relief at this time!

Thankyou is never enough, but it is heartfelt.

Kindest Regards,

Anne & Winston Mcnamee
Response from R Butler & Sons Funeral Directors
Thank you for sharing your thoughts with us on your online review. I am happy that you confided in us as a team to take care of your loved one and that our staff went above and beyond to deliver the service you expected.
Rating 5.0
Everything went perfectly.

Thank you
Response from R Butler & Sons Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us.
Rating 3.0
I would like to take this opportunity to thank Shirley for the help,support and sympathy I received from her at a very sad and difficult time for me
Also to say that the service we received from R Butler & Son was excellent
Thank you
Regards
Dave Baker
Response from R Butler & Sons Funeral Directors
Thank you for taking the time to send your online review to us. I am glad we were able to provide you with the support and guidance needed and that our team were so kind and caring.
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