R Butler & Sons Funeral Directors, Hailsham

R Butler & Sons Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.
Where to find us
5-7 Station Road
Hailsham BN27 2BE
GB
R Butler & Sons Funeral Directors in Hailsham, East Sussex.
Call us on
01323 840086
Call us on
01323 840086
BASED ON 34 reviews
Rating 4.9
R Butler & Sons Funeral Directors in Hailsham, East Sussex.
R Butler & Sons Funeral Directors in Hailsham, East Sussex.

About our Hailsham funeral home

When in need of support and guidance, following the loss of somebody special, R Butler & Sons Funeral Directors in Hailsham is here for you. Adhering to the highest of standards, you can place your trust in us to arrange a heartfelt and meaningful funeral for your loved one.

Helping to make a difficult time a little easier, our caring professionals are available to ensure you can remember your loved one in the way you want. You will be treated with compassion and respect at all times, as we provide advice and help you to make the decisions that will shape the funeral.

As part of the National Association of Funeral Directors (NAFD), we abide by a strict code of practice. You can rest assured that your loved one will be cared for with absolute integrity and that their send off will run smoothly and according to your wishes.

You can find our funeral home on Station Road, at the junction with South Road, and our location close to the centre of town makes us accessible to the whole of Hailsham. We are also able to serve families from our neighbouring communities in the Wealden district, such as Heathfield, Polegate and Uckfield.

Our funeral directors has been a part of East Sussex since 1809, so you can rest assured that you and your loved one will be in safe and experienced hands.

There will be somebody ready to listen, 24 hours. To arrange a funeral,

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
Read More

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.

  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £1395
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £1395
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More

  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2495
    plus £1089 estimated third party costs for cost of cremation.
    plus £1089 estimated third party costs for cost of cremation.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2495
    plus £1089 estimated third party costs for cost of cremation.
    plus £1089 estimated third party costs for cost of cremation.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

5-7 Station Road
Hailsham BN27 2BE
GB
Get Directions

Directions and Parking

We are opposite the on-foot entrance for South Road Car Park.

South Road Car Park is right next to our funeral home and is free of charge.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01323 840086

Supporting you along the way

We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

4.9
Rating 4.9
based on 34 reviews
Rating 5.0
From the moment we informed Buttlers of my fathers passing we were treated with compassion, dignity & respect.
Kept informed of our options & the process throughout the funeral planning.
Special thanks to both Caroline & Carol during this very emotional time for our family.
Response from R Butler & Sons Funeral Directors
I am glad that we were able to provide you with the dignity and respect needed at this time. We pride ourselves in maintaining the highest quality of care for our families. Your comments will provide great encouragement to the team to keep doing their job to the best of their ability.
Rating 5.0
Butler were chosen by Sheila as they had conducted the funerals of both her Mother and Father, and she was very pleased with this. Sheila was housebound, and the lady from Butler [Shirley - since retired] came to her house and Sheila discussed her funeral arrangements in detail with her, and what her wishes were regarding the service - every little detail like choosing the type and colour of the flowers and if the music was going to be instrumental or lyrics, and the route to the cemetery. Sheila and I then discussed this further between ourselves, which I typed up and forwarded to Butler. Before the funeral day Carol phoned me to check that everything was as Sheila requested and on the day everything was carried out to the letter - they did Sheila proud. On the day of the funeral we arrived early and it was a very cold day - Carol made us a cup of coffee and she and Kevin chatted to us and made us feel calm - they have this knack of making you feel looked after, that nothing is too much trouble, and really listening to you and hearing what you say - and I have no hesitation in highly recommending their service.
Response from R Butler & Sons Funeral Directors
I am glad that the final wishes for your loved one were carried out to the highest standard. We are incredibly grateful that you took the time to leave us this review. We are thankful to the team for making your special day so personal.
Rating 5.0
Myself and my Mum wanted to say a huge thank you to you all for the professional, friendly and caring service that you provided for my Dad's funeral.

You made everything less painful for us during this difficult time, and we really appreciate everything that you all did to make it a perfect send off for Dad.

We really appreciate how well you cared for Dad once he came to you from the coroner, and he looked so smart in his suit, shirt and cricket tie when we came to visit him. Thank you.

We also wanted to say a really big thank you for introducing us to Richard Miller. What a really lovely Man who took a real interest in my dad and the rest of my Family.

Richard delivered such a sensitive and caring, knowledgeable and at times humorous service, we really couldn't have asked for anyone better. We had lots of comments from Friends and Family asking us to pass on their thanks to Richard for 'the best non-religious service they had ever been to'. Myself and Mum totally agree, and we would recommend Richard as a celebrant 110%.

Once again, a huge thank you for looking after Dad and myself and Mum.
Response from R Butler & Sons Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. I am pleased to hear that our team were so kind and caring to your family. I am glad that we were able to provide you with the care and support needed at this time. I am pleased that the arrangements for your dad were carried out to your satisfaction. We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service.
Rating 5.0
After the passing of our Mum and her final journey the staff involved treated us with care and understanding at such a difficult time right down to the smallest of details
You are all such professionals and we thank you from the bottom of our hearts
B.Dubber
Response from R Butler & Sons Funeral Directors
I am pleased to hear that our team were so kind and caring to your family. We pride ourselves in maintaining the highest quality of care for our families. Your comments will provide great encouragement to the team to keep doing their job to the best of their ability.
Rating 5.0
The service was excellent organised by Shirley Mancer - Bailey
Response from R Butler & Sons Funeral Directors
It’s so good to hear that we gave outstanding support to you from the branch.
Rating 5.0
Very helpful and understanding.
Response from R Butler & Sons Funeral Directors
Thank you for your review
Rating 5.0
Very professional, caring,competant and kind. Shirley took all the worry of arranging a funeral from a distance, away. She listened to our wishes and then carried them out, and gave advice when needed. I can't speak highly enough of her and R Butler & Sons. On the day the whole team showed care, compassion and respect to us and our departed loved one.I would highly recommend them.
Response from R Butler & Sons Funeral Directors
Thank you for highlighting a member of our team who has made a difference to your personal experience. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
R Butler & Sons handled the entire process in a first-class manner. Their attention to detail and their service was impeccable.
Response from R Butler & Sons Funeral Directors
Thank you for entrusting us with the care of your Sister, your feedback is valued. It’s good to hear that you and the family received helpful guidance through this time and your comments will provide great encouragement to the team to keep doing their job to the best of their ability.
Rating 5.0
R Butler & Sons come highly recommended, i was very impressed with the service they provided i rate them five stars.
Response from R Butler & Sons Funeral Directors
Your kind words mean a great deal to the team who always work very hard to deliver great care. Thank you for your 5* review.
Rating 5.0
Our dealings with Shirley was and is first class.We have yet to collect my Dad's ashes as we are still considering what to do ? They are being held in Hailsham and we are confident there will be no problems. We would like to mention the undertaker, sorry i have forgotten his name,but at the Chapel he was impeccable. We feel so fortunate we entrusted Dad to the Hailsham team.
Response from R Butler & Sons Funeral Directors
The team will be very pleased to hear that their care and support made a difference to your family. Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
Everyone who was involved with making mums funeral so special and personalised to our family, could not have been more caring, kind and thoughtful,
Response from R Butler & Sons Funeral Directors
Thank you for entrusting us with the care of your Mother. I am pleased to hear that our team were so kind and caring to your family. Your feedback is valued.
Rating 5.0
The service we received was second to none and Mum’s funeral went smoothly from our first meeting with Shirley. They saw to everything and dealt with all our queries, and last minute changes as if we had always requested them. Papers were delivered to the house exactly as they said they would be. Would have no qualms about recommending them.
Response from R Butler & Sons Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. It is always good to hear that individual members of our team have provided a service to you to the best of their ability and It’s so good to hear that we gave outstanding support to you from the branch.
Rating 5.0
all the arrangements where carried out to the letter everybody we dealt with was very helpful the day went very smoothly the flowers where excellent and the service was conducted with due reverence but not over bearing thank you all very much.
Response from R Butler & Sons Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
Everything went as smoothly as possible and all arrangements were organised for us and extremely well.
All the staff that we dealt with were so very helpful and understanding we couldn't have asked for more.
Response from R Butler & Sons Funeral Directors
Thank you for entrusting us with the care of your Sister, your feedback is valued. It’s good to hear that you and the family received helpful guidance through this time and your comments will provide great encouragement to the team to keep doing their job to the best of their ability.
Rating 5.0
A funeral plan had been set up, which meant I had very little to do. Shirley did all the leg work which was what I needed, during a difficult time, I was talked through all that was necessary with courtesy and empathy.
Various thoughts were offered to ensure the day progressed well.
I wish to thank the staff for there care and consideration.
Response from R Butler & Sons Funeral Directors
I am happy that the pre-paid funeral plan made it easier to arrange the service for your husband. Thank you for this positive recommendation, it is greatly appreciated.
Rating 5.0
From start to finish R Butler were invaluable. So very helpful and kind at a very difficult time. Not living local to them everything was done either over the phone or via email. I can only say Shirley is the most understanding, kind helpful employee I have ever come across. Nothing was too must trouble and was extremely knowledgeable going well above and beyond what you would expected. I can not thank her and R Butler enough for all they did in making a difficult time so much easier to handle. Thank you all.
Response from R Butler & Sons Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 5.0
Shirley at your butlers branch in Hailsham is very professional with a personal touch which I thank
All questions answered professionally
Made our beautiful mums journey go with out a hitch
I would highly recommend the Hailsham branch
Response from R Butler & Sons Funeral Directors
Thank you for leaving a review online for R Butler & Sons Funeral Directors. I am glad that we were able to provide you with the dignity and respect needed at this time.
Rating 5.0
The office manager Shirley was very understanding, polite and helpful at all times whilst dealing with the administration in an efficient manner. The lead Undertaker at the funeral Kevin was also very polite and understanding dealing with all aspects of the service at the crematorium in a friendly manner. We are very grateful for the service provided.
Response from R Butler & Sons Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service.
Rating 5.0
From the moment I needed their services, R.Butler and Sons were sympathetic and professional. Their Staff were clearly very experienced and could answer any of my questions, including those relating to other Agencies involved in the bereavement processes. Whenever I phoned their office my call was answered promptly and efficiently, nothing was too much bother. Their knowledge of the Covid regulations and their effects on the Funeral itself were explained fully. Their links with new technology like the Webcast for those that could not attend and the music and photographs presentation made the Ceremony extra special. They definitely lessened my burdens at an emotional and problematic time. The follow up phone call with regard to any after care issues came as a welcome surprise. Taking up Dignity's Funeral Plan on behalf of my Mother, was one of the best decisions I have made. Ray Edmonds
Response from R Butler & Sons Funeral Directors
It means a lot to the team for our clients to be able to share their experiences with us. I am glad we were able to provide you with the support and guidance needed and that we were able to help ease any worries that you may have had.
Rating 5.0
Excellent service from Butlers Funeral Directors - helped us all the way through the process at a sensitive and emotional time.
Thanks to Shirley and her Team
Response from R Butler & Sons Funeral Directors
We have been working hard to maintain our high standards of care in these challenging times and it's great to know that we succeeded in doing so.
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