W S Trenhaile Funeral Directors, Cheltenham

Our Cheltenham Funeral Directors are here 24 hours a day, seven days a week, to help arrange a meaningful and personalised funeral for your loved one.
W S Trenhaile Funeral Directors in Cheltenham.
BASED ON 35 reviews
Rating 4.9
W S Trenhaile Funeral Directors in Cheltenham.

About our Cheltenham funeral home

We are W S Trenhaile Funeral Directors in Cheltenham. We are here to help make a difficult time a little easier for you and your family, as we conduct a beautiful funeral service that will mark the life of your loved one in a meaningful way.

The wellbeing of you and your family is paramount to us, so we will spend as much time as you need, supporting you, guiding you, and treating you as if you were a member of our own family. A funeral can be a unique celebration of life, so we are committed to tailoring every detail to be just as you wish.

We are always here for you and can talk to you 24 hours a day. Please give us a call as soon as you need us.

What we offer

  • The option of a dignified funeral now and memorial service later
  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
  • Full Service Funeral

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.
    Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    Our costs from
    £3,485
    Full Service Funeral in Cheltenham Image

    Full Service Funeral

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died.
    Our costs from
    £3,485
    Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    Full Service Funeral in Cheltenham Image

    Full Service FuneralOur costs from £3,485

    Or find out more about finance options available from Funeral Safe.

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 01242 224897.
  • Simple Funeral Service in Cheltenham

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
    Our costs from
    £1,995
    Simple Funeral Service in Cheltenham Image

    Simple Funeral Service in Cheltenham

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    Our costs from
    £1,995
    This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.
    Simple Funeral Service in Cheltenham Image

    Simple Funeral Service in CheltenhamOur costs from £1,995

    Or ,find out more about finance options available from Funeral Safe.

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 01242 224897

Where to find us

Address

Apostle House
175 London Road
Cheltenham GL52 6HN
GB

Directions and Parking

You can find us in a large building where London Road meets Cirencester Road.

You can park for free to the rear of our funeral home.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01242 224897

Frequently asked questions

Reviews of our services

4.9
Rating 4.9
based on 35 reviews
Rating 5.0
I have used Trenhaile's for my Father, my sister and my Mother's funeral...which says a lot. They have always been amazing and made a difficult time so much easier. It was Oliver who dealt with us this time and he was just lovely. There is an air of calm sensitivity and they give you a real sense of feeling like you are with family. I felt I could just ask anything of them and it would be done...all I had to do was to be there on the day of the funeral. Everyone who came commented on what a perfect occasion it was from the planning side down the the atmosphere
Response from W S Trenhaile Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed. Thank you for using our services for your loved ones.
Rating 4.0
A good all round service as always.
Response from W S Trenhaile Funeral Directors
Thank you for this positive recommendation, it is greatly appreciated.
Rating 5.0
We found Debbie and Ollie at Trenhailes to be endlessly supportive at a very difficult time. They helped us to make our own decisions about what we wanted and communicated at all times with ourselves and the vicar, so everything ran as smoothly as possible. The Order of Service printed by Trenhailes was beautifully done. Thank you all
Response from W S Trenhaile Funeral Directors
Thank you for this lovely review. We pride ourselves in maintaining the highest quality of care for our families.
Rating 5.0
Very professional, compassionate and you really made us feel like our loved one was being cared for with dignity. We absolutely, without any doubt, were 100% confident that you could deliver what we wanted. It’s times like this when you need a funeral director to listen, step up and deliver and we can honestly say that you did. You exceeded our expectations with being able to deal efficiently with slightly unusual requests and nothing was too much trouble. You phoned when you said you were going to and you delivered the highest level of customer service. We will not forget all that you have done for us, every single person that we dealt with gave 100% thank you Trenhaile. You certainly set a high benchmark for others to follow.
Response from W S Trenhaile Funeral Directors
Thank you for this thoughtful and detailed review. It means so much to the team for you to be able to share your experience with us. I am glad that the arrangements and service on the day were carried out to your satisfaction.
Rating 5.0
From start to finish everyone i had the pleasure with dealing with really helped the process go smoothly , nothing was too much trouble
Response from W S Trenhaile Funeral Directors
Thank you for your review. It is comforting to know that the team were there to support you through this time and relieve some of the pressure through guidance and support.
Rating 5.0
I would like to thank everyone at Trenhaile for their kindness, compassion and support during the planning and execution of my Mother's funeral. Right from my initial telephone call they supported and guided me through the whole bewildering process. Everything was explained in a sympathetic and dignified manner. They helped me make informed decisions without stess or confusion at a time when emotions are running high. They liaised with the other professional services involved and went above and beyond my expectations. I would like to send a huge thank you to all the staff.
Response from W S Trenhaile Funeral Directors
It means a lot to the team for our clients to be able to share their experiences with us. It has been a privilege to support your family and care for your Mother.
Rating 5.0
WH Trenhaile Funeral Directors recently performed my fathers funeral. I found them very understanding and caring of my needs. They guided me through the process, offering advice with celebrants and flowers. They were always at the end of a phone when I needed them. Because of them the service went smoothly, despite the sad circumstances. I would highly recommend W H Trenhaile Funeral Directors.
Jacqueline Duggan
Response from W S Trenhaile Funeral Directors
Thank you for leaving your review online. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 5.0
The service from all the staff was sympathetic and efficient, both in person and over the phone. While being part of a larger group, Trenhaile maintains its local and personal touch. Thank you for everything!
Response from W S Trenhaile Funeral Directors
Thank you for your lovely review. Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
I would like to thank everyone at Trenhailes for your help in planning and also in conducting Mum's funeral so sensitively and respectfully. Communication was very good and any questions were dealt with promptly and efficiently. All the staff I met were friendly, reassuring and welcomed our family thoughts and ideas on how we would like the funeral to be.
Response from W S Trenhaile Funeral Directors
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
1st class all round. The staff went out of their way to be considerate, informative & helpful. Everything was well organised and went to plan.
Response from W S Trenhaile Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am happy that you confided in us as a team to take care of your loved one.
Rating 5.0
Apostle House is a beautiful building which my brother and I were very happy Mum was resting in until her funeral. When I requested I see Mum in the Chapel of Rest the visit was dealt with very sensitively by Amanda. From our initial meeting until after the cremation at Cheltenham, Amanda was extremely professional but also very kind. We felt supported at all times. Advice was informed but not intrusive. I can't thank Trenhaile enough for helping us through a very difficult time.
Response from W S Trenhaile Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased to hear that our team were so accommodating and their recommendations were helpful. It makes a difficult time seem a little easier.
Rating 5.0
Trenhailes are an excellent company and their staff are amazingly helpful and supportive throughout the process of arranging and attending your funeral. They make a very difficult time just that little bit more bearable and look after every detail so you have nothing to worry about on the day.
Response from W S Trenhaile Funeral Directors
Thank you for posting your review online. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected and that our staff looked after you so well.
Rating 5.0
From my initial contact with your organisation in the small hours of one morning onwards I was treated with the utmost compassion by every single member of your staff that I came into contact with. I am really most grateful for the consideration and sympathy shown to me and my family when we needed it most. Thank you.
Response from W S Trenhaile Funeral Directors
We are grateful of receiving your online review. I am glad that we were able to provide you with the dignity and respect needed at this time and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
They were excellent, always willing to help out over difficult questions, came up with new ideas and resolving old issues.
Response from W S Trenhaile Funeral Directors
We appreciate you leaving a review online for W S Trenhaile. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Rating 5.0
Very professional service. Thank you.
Response from W S Trenhaile Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us.
Rating 5.0
Every aspect of the service provided was of the highest quality. The cremation service was one where friends conducted a secular service. I was shown exactly how everything worked and how to use the music and curtain system. Every request was understood clearly and the actual funeral service went well and all of the family and friends needs catered for.

Our service was a little unusual, and everything went really well, even a small extension to the time allowed was arranged by the funeral director on the day.

I would use WS Trenhaile again without hesitation.
Response from W S Trenhaile Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that we were able to look after you and your family at this difficult time and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
The staff members at Trenhaile Funeral Directors were all very professional, in character and elegant. Everything was undertaken with dignity and professionalism and the funeral service was very well carried. The family members and friends at the funeral service were well pleased.
Response from W S Trenhaile Funeral Directors
Thank you for sharing your sentiments with us regarding your experience. I am pleased to hear that you found our staff to be professional and respectful and that the service was carried out to your satisfaction.
Rating 5.0
Totally professional and compassionate especially inger. Their respect to my mother was outstanding.
Response from W S Trenhaile Funeral Directors
Thank you for posting your review online. I am pleased that you were so well looked after by our team and that we were able to provide you with the care and support needed at this time.
Rating 5.0
I was really happy with the service I received from WS Trenhaile, from the first meeting with my funeral director to the day itself, when everything went smoothly and the funeral staff were so kind and helpful and kept checking in with me to see if everything was going as I wished.

My funeral director was in constant contact with me from our first meeting and I really appreciated him staying late one evening when I was rushing to meet him from London one Friday afternoon. He made the whole process seem manageable and gave really good advice when I was unsure of anything.

My grateful thanks to all involved in planning my Dad's funeral.
Response from W S Trenhaile Funeral Directors
Thank you for taking the time to send your online review to us. I am glad that we were able to provide you with the care and support needed and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
Expertly and sympathetically handled,the advice given and the arrangements taken care of made the process much easier to complete.Many thanks to Graham and all the staff.
Response from W S Trenhaile Funeral Directors
We have received your online review. I am pleased that all of the arrangements were carried out to your satisfaction.
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