W S Trenhaile Funeral Directors, Cheltenham

We take the greatest care as we look after the families of Cheltenham.
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24 hours a day
Reviews
Rating 5.0
based on 25 reviews

About our Cheltenham funeral home

We are W S Trenhaile Funeral Directors in Cheltenham. We are here to help make a difficult time a little easier for you and your family, as we conduct a beautiful funeral service that will mark the life of your loved one in a meaningful way.

The wellbeing of you and your family is paramount to us, so we will spend as much time as you need, supporting you, guiding you, and treating you as if you were a member of our own family. A funeral can be a unique celebration of life, so we are committed to tailoring every detail to be just as you wish.

We are always here for you and can talk to you 24 hours a day. Please give us a call as soon as you need us.
W S Trenhaile Funeral Directors in Cheltenham.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
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Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have unlimited choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
  • Full Service Funeral in Cheltenham, from £3,485

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 01242 224897
  • Simple Funeral Service in Cheltenham, from £1,995

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 01242 224897

Where to find us

Address

Apostle House
175 London Road
Cheltenham GL52 6HN
GB

Directions and Parking

You can find us in a large building where London Road meets Cirencester Road.

You can park for free to the rear of our funeral home.

Funeral Home Opening Times

Our staff are available 24 hours a day on 01242 224897 if you require our services outside of these hours.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

5.0
Rating 5.0
based on 25 reviews
Rating 5.0
Apostle House is a beautiful building which my brother and I were very happy Mum was resting in until her funeral. When I requested I see Mum in the Chapel of Rest the visit was dealt with very sensitively by Amanda. From our initial meeting until after the cremation at Cheltenham, Amanda was extremely professional but also very kind. We felt supported at all times. Advice was informed but not intrusive. I can't thank Trenhaile enough for helping us through a very difficult time.
Response from W S Trenhaile Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased to hear that our team were so accommodating and their recommendations were helpful. It makes a difficult time seem a little easier.
Rating 5.0
Trenhailes are an excellent company and their staff are amazingly helpful and supportive throughout the process of arranging and attending your funeral. They make a very difficult time just that little bit more bearable and look after every detail so you have nothing to worry about on the day.
Response from W S Trenhaile Funeral Directors
Thank you for posting your review online. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected and that our staff looked after you so well.
Rating 5.0
From my initial contact with your organisation in the small hours of one morning onwards I was treated with the utmost compassion by every single member of your staff that I came into contact with. I am really most grateful for the consideration and sympathy shown to me and my family when we needed it most. Thank you.
Response from W S Trenhaile Funeral Directors
We are grateful of receiving your online review. I am glad that we were able to provide you with the dignity and respect needed at this time and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
They were excellent, always willing to help out over difficult questions, came up with new ideas and resolving old issues.
Response from W S Trenhaile Funeral Directors
We appreciate you leaving a review online for W S Trenhaile. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Rating 5.0
Very professional service. Thank you.
Response from W S Trenhaile Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us.
Rating 5.0
Every aspect of the service provided was of the highest quality. The cremation service was one where friends conducted a secular service. I was shown exactly how everything worked and how to use the music and curtain system. Every request was understood clearly and the actual funeral service went well and all of the family and friends needs catered for.

Our service was a little unusual, and everything went really well, even a small extension to the time allowed was arranged by the funeral director on the day.

I would use WS Trenhaile again without hesitation.
Response from W S Trenhaile Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that we were able to look after you and your family at this difficult time and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
The staff members at Trenhaile Funeral Directors were all very professional, in character and elegant. Everything was undertaken with dignity and professionalism and the funeral service was very well carried. The family members and friends at the funeral service were well pleased.
Response from W S Trenhaile Funeral Directors
Thank you for sharing your sentiments with us regarding your experience. I am pleased to hear that you found our staff to be professional and respectful and that the service was carried out to your satisfaction.
Rating 5.0
Totally professional and compassionate especially inger. Their respect to my mother was outstanding.
Response from W S Trenhaile Funeral Directors
Thank you for posting your review online. I am pleased that you were so well looked after by our team and that we were able to provide you with the care and support needed at this time.
Rating 5.0
I was really happy with the service I received from WS Trenhaile, from the first meeting with my funeral director to the day itself, when everything went smoothly and the funeral staff were so kind and helpful and kept checking in with me to see if everything was going as I wished.

My funeral director was in constant contact with me from our first meeting and I really appreciated him staying late one evening when I was rushing to meet him from London one Friday afternoon. He made the whole process seem manageable and gave really good advice when I was unsure of anything.

My grateful thanks to all involved in planning my Dad's funeral.
Response from W S Trenhaile Funeral Directors
Thank you for taking the time to send your online review to us. I am glad that we were able to provide you with the care and support needed and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
Expertly and sympathetically handled,the advice given and the arrangements taken care of made the process much easier to complete.Many thanks to Graham and all the staff.
Response from W S Trenhaile Funeral Directors
We have received your online review. I am pleased that all of the arrangements were carried out to your satisfaction.
Rating 5.0
Very caring and made the whole process problem free for us
Response from W S Trenhaile Funeral Directors
Thank you for posting your review online. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
The lady that we dealt with was very caring and compassionate. Not just about our recent loss, but also with us and what we were going through at the time. The whole team were fantastic and would highly recommend them at Cheltenham.
Response from W S Trenhaile Funeral Directors
Thank you for sharing your experience with us on your online review. I am glad we were able to provide you with the support and guidance needed and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
First class service would highly recommend
Response from W S Trenhaile Funeral Directors
Thank you for posting your review online. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
Excellent and very dignified, just what we asked for...
Response from W S Trenhaile Funeral Directors
Thank you for posting your online review.
Rating 5.0
I have been extremely pleased with the way W S Trenhaile handled my father's funeral arrangements. Everyone was excellent.
Response from W S Trenhaile Funeral Directors
Thank you for taking the time to send your online review to us. I am pleased that the arrangements for your Father were carried out to your satisfaction.
Rating 5.0
I was impressed by the service we received from W S Trenhaile. From the initial enquiry regarding a pre-payment package right through to the service for my father, when he sadly passed away. The staff were very professional and supportive. Nothing was too much trouble and the Celebrant they recommended was absolutely perfect! I don't think I could have chosen a better funeral directors!!!!
Response from W S Trenhaile Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that you were so well looked after by our team and that the arrangements for your Father were carried out to your satisfaction.
Rating 5.0
Couldn’t fault W.S.Trenhaile. They were very caring & sympathetic. They did our mum proud. Couldn’t have asked for anymore from them.
Thank you
Response from W S Trenhaile Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that you were so well looked after by our team and that we were able to provide you with the care and support needed at this time.
Rating 5.0
All arrangements were handled sensitively and efficiently. There were some nice extra touches; the presentation of a 'memory box' and pictures of my wife at the end of service was much appreciated.
Response from W S Trenhaile Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that all of the arrangements were carried out to your satisfaction and that you were so well looked after by our team.
Rating 5.0
So helpful and caring nothing was too much trouble, I would recommend them to anyone who wants a perfect end for someone special in their lives....
Response from W S Trenhaile Funeral Directors
Thank you for the kind comments posted on your online review. I am glad that we were able to provide you with the care and support needed at this time and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
Trenhaile in Cheltenham provided an excellent service, with their friendly advice and excellent support to myself and my family in making sure my husband’s funeral was as he would have wished.

I can’t thank them enough for their thoughtfulness and kindness during that time.
Response from W S Trenhaile Funeral Directors
Thank you for taking the time to send your online review to us. I am pleased that we were able to look after you and your family at this difficult time and that we were able to provide you with the care and support needed.
Displaying reviews 1 - 2 out of the 20 most recent

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