R C Payne & Son Funeral Directors, Bitterne

We take the greatest care as we look after the families of Southampton.
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24 hours a day
Reviews
Rating 4.9
based on 13 reviews

About our Bitterne funeral home

Here at R C Payne & Son Funeral Directors in Bitterne, we offer a way for the families in this part of Southampton to say a dignified goodbye to their loved ones. If you have experienced the loss of somebody special, we can arrange a fitting funeral in which to remember them.

At a time of emotional upheaval, our team of Bitterne funeral directors is here to support you. We can provide guidance and comfort, helping you face some of the difficulties that arise following bereavement, while ensuring your loved one receives a personal farewell.

Having served the local community here in Southampton since 1887, you can be certain of a professional but compassionate standard of care. Established by Robert Chapman Payne, we have always been a part of Bitterne, starting from a house on Commercial Street (now a car park on the site of the old Percy Arms pub), before moving, in the 1930s, a short way down the road to our current premises.

Both the son and the grandson of our founder, along with his brother and nephew, have worked at our Bitterne funeral home, which over the years has undergone complete renovation.

All types of tailored funeral can be arranged from either here, or, if you are unable to visit, your home. So whether you want a religious or humanist ceremony, a traditional service or something a little more out of the ordinary, we will give you the opportunity to pay your respects in an appropriate and heartfelt manner.

You can find our funeral home on Bitterne Road East, putting us within easy reach of the surrounding areas in Southampton, such as Harefield, Itchen, Thornhill and Weston. We have a chapel of rest on the premises, allowing you to spend time with your loved one in a peaceful and private environment, on a day of your choosing.

The friendly team at our Bitterne funeral directors is always available to help in a time of need. You can contact us 24 hours of the day and there will be somebody ready to listen. To arrange your loved one’s funeral,

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

We understand how special life is with those that you love. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral.

If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
  • Full Service Funeral in Southampton, from £3,545

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 023 8044 9111
  • Simple Funeral Service in Southampton, from £1,995

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 023 8044 9111

Where to find us

Address

485 Bitterne Road East
Bitterne
Southampton SO18 5EQ
GB

Directions and Parking

You can find us on the corner of Bitterne Road East and Commercial Street.

We have a car park you can use at the rear of our funeral home.

Funeral Home Opening Times

Our staff are available 24 hours a day on 023 8044 9111 if you require our services outside of these hours.
Day of the WeekHours
Monday08:30 - 16:30
Tuesday08:30 - 16:30
Wednesday08:30 - 16:30
Thursday08:30 - 16:30
Friday08:30 - 16:30
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews for R C Payne & Son Funeral Directors in Southampton

4.9
Rating 4.9
based on 13 reviews
Rating 5.0
Jo and all the staff from R.C. Payne have been exceptional with their care and compassion helping us to go through with the funeral in a way that our father would have approved of it was all definitely about dignity and respect.
Response from R C Payne & Son Funeral Directors
Thank you for your kinds comments on your online review. I am pleased to hear the team looked after you and the family well and the arrangements were carried out as you had requested.
Rating 5.0
From start to finish we have received care and respect from staff at Payne’s with the arrangements for dads funeral. Our home visit really made us all feel less stressful and a lot less emotional as the staff member was friendly and made us all relaxed feeling she was in full control over all the information we provided about dad and she offered some advice and made the evening structure relaxed and happy, which at such a sad time made it more bearable for us all . Every effort was made to assist and help us with care respect and friendship through this sad time and on the day the service throughout with Payne’s was everything we wanted to give dad the best ceremony and send off he greatly deserved and would have been proud of. Even a very late request from my daughter to go and c dad on the morning of his ceremony was fulfilled by staff at Payne’s which meant everything to us for a last goodbye and some very important information my daughter needed grandad to hear. Excellent service from all at Payne’s and I know the care still continues.
Response from R C Payne & Son Funeral Directors
We appreciate you leaving a review online for R C Payne & Son. Your feedback is always valuable to us and I am glad that we were able to provide you with the care and support needed at this time. It makes a difficult time seem a little easier.
Rating 5.0
Treated with compassion and dignity would highly recommend this service for any funeral faultless from start to finish at a very difficult time highly recommended.
Response from R C Payne & Son Funeral Directors
Thank you for sharing your experience with us on your online review. I am glad that we were able to provide you with the dignity and respect needed at this time and that the service was carried out to your satisfaction.
Rating 5.0
The service I received from R C Payne and Son Funeral Directors was 5 star very friendly and very professional people. Would recommend.
Response from R C Payne & Son Funeral Directors
Thank you for posting your review online. I am pleased to hear that you found our staff to be professional and respectful and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
The service was fantastic from start to finish. We were guided and supported by a gentleman called Matthew. He was polite and friendly and so helpful. He guided me and my brothers through the whole process and I cannot fault him or the service we were provided with. He called regularly to update us and offer support. Our dad had a brilliant send off and this was thanks to these guys. Thank you for helping us put our father to rest with pride and dignity.
Response from R C Payne & Son Funeral Directors
Thank you for taking the time to send your online review to us. I am glad that we we were able to provide you with the support and guidance needed and that the arrangements for your Father were carried out to your satisfaction.
Rating 5.0
We were very happy with the service provided for my mother's funeral in April. Everything ran smoothly and the staff were so helpful and courteous throughout the whole process. It made a difficult time easier for the family and we would be happy to recommend Payne & Son to others.
Response from R C Payne & Son Funeral Directors
Thank you for taking the time to send your online review to us. I am pleased we were able to help make things easier for you at such a difficult time and that the arrangements for your Mother were carried out to your satisfaction.
Rating 5.0
We found the entire service from Payne’s to be sympathetic and caring. Lots of advice from Matthew and all our questions answered and our requests listened to and acted on. A great service
Response from R C Payne & Son Funeral Directors
Thank you for posting your review online. I am glad that we were able to provide you with the care and support needed at this time and that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
We were very pleased with the way everything was handled, very respectful, thoughtful and caring.
Response from R C Payne & Son Funeral Directors
Thank you for posting your review online. I am glad that all of your wishes and requirements were carried out by the team as you had requested.
Rating 4.0
R C Payne & Son showed respect, comfort and guidance through the emotional time that is organising a parent's funeral. The staff were respectful and polite throughout and offered various options for the ceremony and product choices. Each choice was explained in detail to assist the selection of each option and they executed of wishes without question.
Response from R C Payne & Son Funeral Directors
Thank you for sharing your experience with us on your online review. I am glad we were able to provide you with the support and guidance needed and that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
The moment we entered the premises we were met with digified welcome and the procedure explained compassionately and professionately.
Response from R C Payne & Son Funeral Directors
Thank you for posting your review online. I am pleased that you were so well looked after by our team and that the arrangements for your mother were carried out to your satisfaction.
Rating 5.0
The service was excellent from start to finish, would highly recommend.
Response from R C Payne & Son Funeral Directors
Thank you for posting your review online. I am pleased that all of the arrangements were carried out to your satisfaction.
Rating 5.0
Very happy with the service provided by Paynes. The funeral director went out of his way for us he was very kind and attentative.
Response from R C Payne & Son Funeral Directors
Thank you for posting your review online. I am pleased that all of the arrangements were carried out to your satisfaction and that you were so well looked after by our team.
Rating 5.0
Excellent, Joanne and Matthew from Bitterne branch were so good and helpful in all ways. They made me feel so much better on a upsetting time. I would reckon mend people to use Paynes....
Response from R C Payne & Son Funeral Directors
Thank you for sharing your experience with us on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that we were able to help make things easier for you at such a difficult time.
Displaying reviews 1 - 2 out of the 13 most recent

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