Phillips Funeral Directors, St Albans

Phillips Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.
BASED ON 69 reviews
Rating 4.9

About our St Albans funeral home

We are Phillips Funeral Directors in St Albans, Hertfordshire. We have been caring for families in the community we love since the 1970s.

Every detail that matters to you, matters to us. We believe a funeral is a deeply personal event that pays tribute to someone's life, so we will to tailor your loved one's funeral service to honour any final wishes.

We are a Dignity funeral directors, so you can expect nothing but compassion and professionalism in everything that we do, because we want to make a difficult time a little easier for you.

We are privileged enough to have members of our team who speak French and Italian, so we can make your visits a little easier if you or your family would prefer to speak either of these languages.

We are always here for you, so please contact us at any time.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Funeral services in St Albans

There are two types of funeral we offer at Phillips Funeral Directors in St Albans - the Attended Funeral (which can be a traditional or more bespoke service with mourners present) and the Unattended Funeral (a cremation without mourners present). More details on each type of service can be found below, and our funeral directors are standing by to answer any questions you may have.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £1500
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £1500
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • Simple Select

    Our Local Simple Funeral allows you to celebrate the life of your loved one, with an Attended Funeral with some restrictions.
    Find out more
    From
    £2590
    plus £1199 estimated third party costs for cost of cremation.
    plus £1199 estimated third party costs for cost of cremation.

    Simple Select

    Our Local Simple Funeral allows you to celebrate the life of your loved one, with an Attended Funeral with some restrictions.
    From
    £2590
    plus £1199 estimated third party costs for cost of cremation.
    plus £1199 estimated third party costs for cost of cremation.
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2995
    plus £1199 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1199 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2995
    plus £1199 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1199 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

Dartmouth House
68 Alma Road
St Albans AL1 3BL
GB

Directions and Parking

We are the white double-fronted house on the right just before the traffic lights as you head towards Victoria Street from London Road.

There is car parking available at the rear of our branch.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01727 851006

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of Phillips Funeral Directors

Helping our St Albans families say a meaningful farewell to their loved ones is a great responsibility, and one we don't take lightly. Here's what some of our local families say about us.
4.9
Rating 4.9
based on 69 reviews
Rating 5.0
In the past this family has always had excellent service from Phillips Funeral service, this was the reason why I returned last month. As in the past the service I received last month, when burying my brother was excellent. All I had to do was a member of staff. I told him/her what I required. We discussed the options and made a decision. From then on I just took a back seat and Phillips took over and made all the arrangements. Every thing was done for me, this included both the church and the cemetery. After the church service the arranged for it to stop raining and laid on brilliant sunshine for the burial. When it's my turn they will handle my demise, if my son remembers. Thanks MJG
Response from Phillips Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided and thank you for entrusting us with the care of your brother. We are glad that we were respectful of your needs at such a difficult time. I am pleased that you were well looked after by our team. It has been an honour to look after you and your loved one and to respond sensitively to your specific needs.
Rating 5.0
I contacted Phillips after a recommendation during the latter stages of my dear wife's terminal illness. Their responses, sympathetic help and advice throughout were so appreciated and they helped and delivered the celebratory funeral exactly as we wanted. I in turn strongly recommend them others who need this so important service.
Response from Phillips Funeral Directors
I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected. Your kind words mean a great deal to the team who always work very hard to deliver great care. It has been a privilege to look after your wife.
Rating 5.0
Phillips in St Albans provided a great service when my husband died. Darren was incredibly supportive and sympathetic and the funeral went very smoothly, thanks to them.
Response from Phillips Funeral Directors
Thank you for highlighting a member of our team who has made a difference to your personal experience. All feedback is greatly appreciated.
Rating 5.0
Phillips Funeral Services in St Albans we're very professional and caring throughout the process. The whole team were excellent, especially Andrew. From the arrangements to the funeral, they were very helpful, informative and respectful at all times. They helped me through the process at a very emotional and difficult time and were very calm and caring throughout.
Response from Phillips Funeral Directors
Thank you for the kind comments posted on your online review. Your comments will provide great encouragement to the team to keep doing their job to the best of their ability.
Rating 5.0
James and his team are very professional kept me up to date with everything.
Response from Phillips Funeral Directors
Thank you for these lovely words, it means so much to the whole team.
Rating 5.0
Outstanding service from Phillips. Sensitive and compassionate tone whilst being quietly efficient and handling all the details. They made a difficult time so much better - I thoroughly recommend them. They genuinely care.
Response from Phillips Funeral Directors
I am pleased we were able to help make things easier for you at such a difficult time. Thank you for this positive recommendation, it is greatly appreciated.
Rating 5.0
As a family we have been using Phillips services for many years. Their kindness, care, guidance and attention to detail is without fault. Nothing is too much trouble and I cannot thank the team enough for their support in what is an emotional and difficult time and experience. With heartfelt thanks.
Response from Phillips Funeral Directors
Thank you for entrusting us with the care of another loved one. I am glad that our staff went above and beyond to deliver the service you expected. I am glad that we were able to provide you with the care and support needed at this time.
Rating 5.0
Very helpful and informative, answered all questions, explained everything fully, very reassuring presence during the service itself, I felt very well looked after.
Response from Phillips Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
Excellent service very professional and caring, Jason in particular went the extra mile for us
Response from Phillips Funeral Directors
Thank you for using our services for your loved one. It is always good to hear that individual members of our team have provided a service to you to the best of their ability and I'm glad that our staff went above and beyond to deliver the service you expected.
Rating 5.0
From the first time I contacted Phillips they could not be any more helpful. We made my mums funeral a celebration of her, they did evertything we asked for and more. Thanks
Response from Phillips Funeral Directors
Thank you for entrusting us with the care of your Mother and for these lovely words, it means so much to the whole team. I am pleased that all of your wishes and requirements were carried out by the team as you had requested. We pride ourselves in maintaining the highest quality of care for our families. It has been an honour to look after you and your loved one.
Rating 5.0
The process of arranging the funeral was made so easy in a very calm and thorough way. Andrew was fantastic and guided me through what i needed to know and what i needed to do. On the day, they were very respectful and made what is a traumatic day go well without any stress. I liked the photo they did for the Church and the memory box, both of which were a nice surprise. Thank you very much.
Response from Phillips Funeral Directors
Thank you for highlighting a member of our team who has made a difference to your personal experience. I am glad we were able to provide you with the support and guidance needed.
Rating 5.0
Judy at Phillips was so kind, professional and helpful from beginning to end. Very organised and both mine and my mums wishes for her funeral were met.
James the Director on the day of the funeral was very professional, dressed very smart along with the other coffin bearers and the chauffeurs.
All of the team were very respectful and professional and I knew they’d care for my mum in the same manner.
Trust is everything.
I visited my mum a few times at their Chapel of Rest and the embalmer did a wonderful thing, my mum looked lovely and so very peaceful, just as I remember her.
Mum had a wonderful send off.
Jayne Gurney.
Response from Phillips Funeral Directors
It has been a privilege to look after your Mother and means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. I am glad that all of your wishes and requirements were carried out by the team as you had requested. Your feedback is so valuable to us and we would like to say thank you.
Rating 5.0
All of the arrangements for my wife's funeral were dealt with in a dignified and sympathetic way. I was kept informed all the way through the process in a timely manner. Many thanks.
Response from Phillips Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. I am pleased that we provided the highest level of care and guidance for you and your family.
Rating 5.0
The service provided by Philips Funeral Directors was of the highest standard and fully complied with the standards discussed with them during the initial planning process.

As this was the first funeral I had ever planned they took us through the process of planning the day in every detail guiding us every step of the way to ensure that the funeral would be delivered to the highest standard and right down to very last detail that we discussed and agreed during our meeting when we planned th day together.

The professionalism which they displayed during the whole process was outstanding and delivered in a compassionate caring and meticulous manner in every detail.
Response from Phillips Funeral Directors
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be. I am glad we were able to provide you with the support and guidance needed and that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
In May 2022 our family needed the services of a caring, competent service that took care of our needs and went out of their way to be flexible. Darren could not have been more supportive and considerate, as he was on the two previous occasions when we used your service. I would recommend him to anyone in need of a funeral director and I would certainly ask for him again.
Response from Phillips Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. Thank you for highlighting a member of our team who has made a difference to your personal experience. I am glad that our staff went above and beyond to deliver the service you expected. Thank you for this positive recommendation, it is greatly appreciated.
Rating 5.0
I cannot thank Phillips enough for looking after me after the death of my darling son. They are kind, compassionate and helpful at all times. The attention to detail on the day of Ben's funeral was remarkable, they just wanted to get everything right for me. I cannot thank enough every one of the staff that helped get me through the day. Thank you for Jason for the kindness of coming to see me before the funeral, making sure I comfortable with everything. Also to Tony who drove us and couldn't have been more caring. Thank you to Kerry too for organising the funeral and being there for me at all times.
Response from Phillips Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. I am glad that we were able to provide you with the care and support needed at this time. It is always good to hear that individual members of our team have provided a service to you to the best of their ability.
Rating 5.0
Excellent service. All arranged and completed perfectly. Thanks Dar**n.
Response from Phillips Funeral Directors
I am pleased to hear that the service was carried out to your satisfaction. Thank you for using our services for your loved one.
Rating 5.0
Thank you so much to the compassionate and professional team at Phillips. Everything went very smoothly from planning the details and timings of my partner's funeral to how it went on the day. Darren, who took care of us on the day, encompassed the perfect balance of gentle compassion together with a quiet and unobstrusive efficiency. This meant we felt truly looked after, had no worries about the logisitics and could focus on being with friends and family remembering and celebrating our loved one.
Response from Phillips Funeral Directors
I am pleased that we provided the highest level of care and guidance for you and your family. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
Phillips were helpful and professional throughout the whole process and I couldn't fault them on the day
Response from Phillips Funeral Directors
Thank you for your 5* review and kind words. It means a lot to the team.
Rating 5.0
This is the first time that I've had to arrange a funeral and I just needed someone to manage all aspects for me. Phillips handled everything, with my prior approval and ensured that nothing was overlooked. I certainly recommend their service. I appreciated their capability at making the arrangements without me becoming loaded with questions and tasks. This was combined with compassion and understanding throughout and made a tough situation a lot easier.
Response from Phillips Funeral Directors
Thank you for leaving a review online for Phillips Funeral Directors. Our whole team are here to give the utmost compassion and support to each and every client and I am glad they did this for you.
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