Phillips Funeral Directors, St Albans

We take the greatest care as we look after the families of St Albans.
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24 hours a day
Reviews
Rating 4.8
based on 17 reviews

About our St Albans funeral home

We are Phillips Funeral Directors in St Albans, Hertfordshire. We have been caring for families in the community we love since the 1970s.

Every detail that matters to you, matters to us. We believe a funeral is a deeply personal event that pays tribute to someone's life, so we will to tailor your loved one's funeral service to honour any final wishes.

We are a Dignity funeral directors, so you can expect nothing but compassion and professionalism in everything that we do, because we want to make a difficult time a little easier for you.

We are privileged enough to have members of our team who speak French and Italian, so we can make your visits a little easier if you or your family would prefer to speak either of these languages.

We are always here for you, so please contact us at any time.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have unlimited choice with our Tailored Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
  • Tailored Funeral Service in St Albans, from £2,995

    Our Tailored Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 01727 851006
  • Simple Funeral Service in St Albans, from £1,995

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 01727 851006

Where to find us

Address

Dartmouth House
68 Alma Road
St Albans AL1 3BL
GB

Directions and Parking

We are the white double-fronted house on the right just before the traffic lights as you head towards Victoria Street from London Road.

There is car parking available at the rear of our branch.

Funeral Home Opening Times

Our staff are available 24 hours a day on 01727 851006 if you require our services outside of these hours.
Day of the WeekHours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

4.8
Rating 4.8
based on 17 reviews
Rating 5.0
A very professional and compassionate company
Response from Phillips Funeral Directors
Thank you for your online review, your feedback is always valuable to us.
Rating 5.0
Darren and his team were so professional and caring during such a difficult time for our family.
The attention to detail was superb and with Darren’s help everything went to plan.
Response from Phillips Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that we provided the highest level of care and guidance for you and your family.
Rating 5.0
At such a sad and difficult time I could not have had more sympathetic and professional help. Nothing was to much trouble and when I couldn't think they made some very useful and helpful suggestions. Very special thanks to kerry who helped me through every step.
Response from Phillips Funeral Directors
Thank you for sharing your thoughts with us on your online review. I am glad that you found our staff to be informative and reliable and that you confided in us as a team to take care of your loved one.
Rating 5.0
Provided an incredibly personal and thorough service for our Mum- making a stressful time just that bit easier. A special mention to Gina for her role in organising everything and being an excellent point of contact for us.
Response from Phillips Funeral Directors
I am glad that you chose Phillips Funeral Services to look after your Mother and that our staff went above and beyond to deliver the service you expected.
Rating 5.0
Thanks for a Very professional courteous and helpful service, nothing was too much trouble.
Response from Phillips Funeral Directors
We are grateful of receiving your online review. I am pleased to hear that our team were so accommodating and their recommendations were helpful.
Rating 5.0
We used Phillips for my auntie’s funeral. The support was both professional and kind which was needed at an difficult and intense time.

We really appreciated:
- the proactively in contacting us
- them coming to visit me at home to discuss the arrangements
- we were talked through the process very clearly and given choices to have the funeral exactly as we wanted
- costs were again very clear and transparent
- excellent communication throughout the process
- most importantly we were really happy with how the funeral went on the day and couldn’t have given my auntie a better send off

We would not hesitate to recommend Phillips to others - thank you so much
Response from Phillips Funeral Directors
Thank you for an exceptional review. I am pleased to hear that you found our staff to be professional and respectful and that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Rating 5.0
Jason was so so kind compassionate and professional. Planning the funeral was made easy and I whole heartedly recommend Phillips.

Kate was heavily involved on the day of the funeral too and the whole day was dignified and thoroughly executed and I am so pleased
Response from Phillips Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am pleased that you had the trust and confidence in us to be able to deliver the service you expected.
Rating 5.0
We could not have been happier with the care and support provided by David and his team when organising and holding my sisters funeral.
Every aspect was excellent and I would have no hesitation in recommending them
Response from Phillips Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that the arrangements for your Sister were carried out to your satisfaction and we provided the highest level of care and guidance for you and your family.
Rating 3.0
Your staff conducted the funeral in a professional and sensitive manner, liaising as necessary with the Church to ensure that my late mother's wishes were respected. There was a problem getting the online funeral notice to work, but your staff sorted this by sending me a direct link which I could then pass on. I was disappointed that the final account was some £600 higher than the original quotation. This was because some mainly foreseeable costs e.g. flowers had not been included in the quotation. It would have been better if the quotation had included a typical or notional amount for such costs.
Response from Phillips Funeral Directors
Thank you for your 3* review. I understand our Client Relations Department have been in touch and have escalated your concerns to the Local Management Team. Thank you once again for your review.
Rating 5.0
Very understanding and complete service, my mums funeral was beautiful.
Response from Phillips Funeral Directors
Thank you for posting your review online. I am pleased that all of the arrangements were carried out to your satisfaction.
Rating 5.0
Could not fault the service provided by Philips Funeral Directors in any way.. Staff were all so kind, caring & so supportive. Treated everyone with dignity & respect and caring throughout the whole process which took away the pressure from family. Every aspect of the funeral was carried out to a high standard with care and professionalism... can’t thank them enough.
Response from Phillips Funeral Directors
Thank you for sharing your sentiments with us regarding your experience. I am pleased to hear that you found our staff to be professional and respectful and that our team were so kind and caring to your family.
Rating 5.0
Professional, understanding and efficient service. Highly recommended!
Response from Phillips Funeral Directors
Thank you for your online review. I am pleased to hear that you found our staff to be professional and respectful and that the service was carried out to your satisfaction.
Rating 5.0
Truly wonderful people with kindness, compassion, and care at the heart of their service. They treated me and my family wonderfully and took great care of my husband every minute from picking him up from the care home where he died to his cremation, at the centre of their care was my well being all the time, and also wonderful aftercare too.
Response from Phillips Funeral Directors
Thank you for sharing your sentiments with us regarding your experience. I am pleased that we provided the highest level of care and guidance for you and your family and that you were so well looked after by our team.
Rating 5.0
Excellent service from start to finish. Always there when I needed them to ask any questions. Thank you for ensuring my Aunt's funeral went so seamlessly smoothly
Response from Phillips Funeral Directors
Thank you for posting your online review. I am pleased that you were so well looked after by our team and that the arrangements for your Aunt were carried out to your satisfaction.
Rating 5.0
We received a very professional and efficient service from everyone at Phillips Funeral Directors. This is the second time we have used Phillips and we would strongly recommend them.
Response from Phillips Funeral Directors
Thank you for posting your review online. I am pleased to hear that you found our staff to be professional and respectful and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
We were very satisfied with our Funeral consultant who treated the whole family with consideration and went to great trouble to help us find a celebrant who would suit our needs and source just the right type of coffin too. We couldn't have asked for a better service
Response from Phillips Funeral Directors
Thank you for taking the time to complete the online review. I am pleased that we were able to look after you and your family at this difficult time and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
Sensitive, caring and efficient service throughout this difficult time.
Response from Phillips Funeral Directors
Thank you for posting your review online. I am pleased that you were so well looked after by our team and that we were able to provide you with the care and support needed at this time.
Displaying reviews 1 - 2 out of the 17 most recent

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