T S Horlock & Son Funeral Directors, Northfleet

T S Horlock & Son Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.
BASED ON 38 reviews
Rating 5.0

About our Northfleet funeral home

T S Horlock & Son Funeral Directors have provided funeral services for over 100 years. Guided by different generations of the Horlock family, we have supported our local community of Gravesend with bespoke, professional funeral services, and continue to do so as Dignity funeral directors.

We strive to set the bar with consistently high standards of funeral care, service and facilities, and our funeral home houses four chapels of rest. These peaceful, tastefully decorated chapels allow you to spend time with your loved one prior to the funeral.

We understand that losing a loved one is difficult, and we want you to know that we are here to help you. We will do everything we can to give your loved one a fitting farewell. We are never more than a phone call away.

We are here for you, every step of the way. Please call us today on 01474 352159 at any hour.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £1195
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £1195
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2430
    plus £1194 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1194 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2430
    plus £1194 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1194 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

10/12 The Hill
Northfleet
Gravesend DA11 9EU
GB

Directions and Parking

We are next to St Botolphs Church and Community Centre.

There is free parking for two hours at the front of the funeral home, with additional parking behind the Coach and Horses public house.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01474 352159

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


  • A Memorial is a way of creating a lasting memory to help remember a loved one.


  • Dignity has been established for over 200 years and is one of the UK's leading providers of Funerals and with an 'Excellent' Trustpilot rating (02/24). We are proud to help our customers every year with a diverse range of Memorial products and services to help remember their loved ones.


  • We offer a wide range of products – from traditional headstones, kerb sets and benches to remembrance trees, plaques, vases and urns. We also offer more personal and modern options such as jewellery, pin badges and photo related memorial products. As well as completely customised items.

    To organise your Memorial contact us on {{BRANCH_PHONE}}


Reviews of our services

5.0
Rating 5.0
based on 38 reviews
Rating 5.0
Steve, Ross and all the people that work at Horlocks are lovely caring people and very respectful.
Response from T S Horlock & Son Funeral Directors
Thank you for highlighting a member of our team who has made a difference to your personal experience. All feedback is greatly appreciated.
Rating 5.0
First and foremost, I'd like to thank you all for your solemnity, compassion and understanding at this very important time in our lives, the final farewell to our mom. All the personnel at T S Horlock ensured it was undertaken with no undue impact on the family on this very sad occasion. All my moms wishes were met with dignity and kindness, without question or stress.
My heartfelt thanks to you all.
Response from T S Horlock & Son Funeral Directors
I am glad that you chose T S Horlock & Son Funeral Directors to look after your mom and I am pleased it all went well for you and the family. We pride ourselves in maintaining the highest quality of care for our families and it means a lot to the team for our clients to be able to share their experiences with us. It has been an honour to look after you and your loved one and to respond sensitively to your specific needs.
Rating 5.0
I could not of got through this tough time without the professional, caring thoughtfulness of this amazing company.
Everyone who attended my mums funeral said they would recommend TS Horlock &son to Everyone they know.
Thank you again for everything
Response from T S Horlock & Son Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am pleased that you were well looked after by our team. Thank you for.
Rating 5.0
Everyone at Horlocks from first call to last contact has been professional yet genuinely caring, everything was exactly how I wanted it they go above and beyond and always with a kind smile but importantly to me keep everything genuine and with the ‘right’ amount of empathy. I have used them twice and would not go anywhere else.
Response from T S Horlock & Son Funeral Directors
Thank you for these lovely words, it means so much to the whole team. We take pride in giving outstanding service to our families so I am glad that we were able to provide you with the care and support needed at this time. It means a lot to the team for our clients to be able to share their experiences with us.
Rating 5.0
All the staff were very professional knowledgeable and could empathise with me everything was completed to a very high standard
Response from T S Horlock & Son Funeral Directors
Thank you for this recommendation. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
R & S were kind, friendly and helpful all throughout the planning, carrying out the funeral and afterwards. I couldn’t fault their service. I would be happy to be placed in their hands when my time comes.
Response from T S Horlock & Son Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am pleased that you were well looked after by our team. Thank you for these lovely words, it means so much to the whole team.
Rating 5.0
Our recent experience in dealing with T S Horlocks was one that I can’t Thank enough from our first visit . We were treated with kindness and compassion throughout and this made a very sad time easier with their help and assurance. They treated my mother with the utmost respect.Once again we send a big THANKYOU .
Response from T S Horlock & Son Funeral Directors
Thank you for entrusting us with the care of your Mother. I am pleased to hear that our team were so kind and caring to your family and were able to provide you with the care and support needed at this time. Your feedback is so valuable to us.
Rating 5.0
I am very grateful for the kindness shown and the very professional service provided.
Response from T S Horlock & Son Funeral Directors
It’s so good to hear that we gave outstanding support to you from the branch. Thank you for your 5* review.
Rating 5.0
Everything from start to finish was really sincere. Ross was amazing, he made me feel at ease and really looked after me and nothing was too much trouble. In my opinion he went above and beyond to help me. Everything was so beautiful for my Mum. Robin the minister he was also so good and the service was beautiful and calm too. On the day Steve was also great and took care of me and was so organised and again nothing was too much for him. We as a family have always used Horlocks and will continue to do so. I cannot say enough of a thank you to you all for all your help, support and guidance. It is very much appreciated. Thank you
Response from T S Horlock & Son Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you, It has been a privilege to support your family and care for your Mother.
Rating 5.0
Everyone at T S Horlocks have provided myself and my family with a very professional and caring service.
Response from T S Horlock & Son Funeral Directors
The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
From the moment we walk through the door we were taken care of. Ross was very helpful , kind and patient even after we changed our minds a couple of days later to which funeral we wanted it was not a problem and we were able to make the changes without any fuss.
We were kept well informed with what was happening leading up to the day of the funeral.
On the day of the funeral from the moment the cars arrived to the moment we got back home everything was taken care of. We would like to thank Steve and all the staff for their wonderful service and making everything run smoothly.
As sad as this day was for us we had no stress and everything ran like clockwork.
Would definitely recommend.
Response from T S Horlock & Son Funeral Directors
It’s so good to hear that we gave outstanding support to you from the branch and we are thankful to the team for making your special day so personal. It has been a privilege to take care of your loved one.
Rating 5.0
First class service from the moment we went to plan the details of the funeral. All staff treated us respectfully and sensitively throughout, and everything went exactly as we had hoped. Timing and organisation on the day was faultless, and there were some very thoughtful, unexpected touches that were much appreciated. Heartfelt thanks.
Response from T S Horlock & Son Funeral Directors
Thank you for leaving a review online for T S Horlock & Son Funeral Directors. Our whole team are here to give the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
This was a very difficult and emotional time for the family and was made much easier with the support from Horlock and Sons. They understood what we were going through and would like to thank Anouska, Richard and Robin Duncan for making our final goodbye to our beautiful mum a lovely occasion
Response from T S Horlock & Son Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after.
Rating 5.0
This was the first time I had arranged a funeral. I could not have asked for a better service. Everyone at TS Horlock & Son was kind and professional. They guided me through the process with patience and knowledge. Their choice of celebrant was excellent and the day was perfect.
Response from T S Horlock & Son Funeral Directors
I am pleased to hear that you found our staff to be professional and kind. Thank you for the comments left as part of your online review.
Rating 5.0
We found the service our family received was very good,
all staff were very helpful at all times.
Response from T S Horlock & Son Funeral Directors
Thank you for sharing your views with us on your online review. I am pleased to hear that the service was carried out to your satisfaction.
Rating 5.0
Steve and the team were very professional and did an excellent job with my Mum's funeral. They were quite supportive, compassionate and carried out their duties to a very high standard. I'm extremely pleased with their service.
Response from T S Horlock & Son Funeral Directors
It is comforting to know that Stephen and the team were there to support you through this time and relieve some of the pressure through guidance and support. It has been a privilege to look after your Mother.
Rating 5.0
A very professional and caring service from the beginning to end in very difficult circumstances
The Staff were excellent and could do no more to help
Thank you Horlock’s
Response from T S Horlock & Son Funeral Directors
These kind words mean a great deal to the whole team. We always strive to give each family what they need even when times are difficult.
Rating 5.0
It was a pleasure to not have to deal with all the trivial things which come with the passing away of my mum
T S Horlock delivered an outstanding service on all levels from there professionalism to the caring way they dealt with my grieving family

I would without a second thought recommend they're services
Response from T S Horlock & Son Funeral Directors
I am pleased we were able to help make things easier for you at such a difficult time.
Rating 5.0
Our family was very satisfied with the care given by T S Horlock and Son, Northfleet at a difficult time after the loss of our mother. All members of staff that we met or spoke to have been caring and efficient but we would particularly like to mention Anoushka and Stephen for their kind, yet old-fashioned levels of service. The needs of bereaved families have been complex during the pandemic but this firm adapted to our requirements and made it clear that this was no problem for them. We feel certain that we made an excellent choice.
Response from T S Horlock & Son Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed and we are incredibly grateful that you took the time to leave us this review.
Rating 5.0
Everyone was so kind and sincere. Staff went the extra mile and sourced pins that had already been chosen by my sister before she died. My sister didn’t want anyone wearing black at her funeral and they really added to the personal touch by all wearing orange ties. Couldn’t have asked for a more professional kind and compassionate company who genuinely care.
Response from T S Horlock & Son Funeral Directors
We pride ourselves in maintaining the highest quality of care to our families. It is comforting to know that the team were there to support you through this time and relieve some of the pressure through guidance and support.
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