T S Horlock & Son Funeral Directors, Longfield

T S Horlock & Son Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.
BASED ON 34 reviews
Rating 4.9

About our Longfield funeral home

T S Horlock & Son Funeral Directors have been serving the community of Longfield since 1992. We believe that saying farewell to those we love is a something deeply personal, which is why we want to help you celebrate your loved one's life in a meaningful way.

Our funeral home has a peaceful chapel of rest which you can use to spend time alone with your loved one before the funeral. Our dedicated team will treat you with utmost kindness and compassion at all times, so that you can feel comfortable when visiting us.

You can get in touch with us whenever you need us. We are always here to offer you our full support, as well as any advice or guidance you may need. You can reach us by telephone 24 hours a day.

We are here for you, every step of the way. Please call us today on 01474 705076 at any hour.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.
  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £1195
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £1195
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More
  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2430
    plus £1049 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1049 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2430
    plus £1049 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1049 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

11 Station Road
Longfield DA3 7QD
GB

Directions and Parking

We are located next to the florist.

There is car parking at the rear of the funeral home, and street parking for up to one hour.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01474 705076

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

4.9
Rating 4.9
based on 34 reviews
Rating 5.0
Most of us are lucky and have very little to do with funeral directors, this was my first experience and was for my mother, I can only say that with the help of Karen who was my first contact and then dealing with Stephen Fry they made all this a lot easier than I thought.
They couldn't have treated us with more kindness if they tried and were more than happy answering questions, I can only thank them for all they did for myself and my family.
Special thanks has to go to the celebrant Maria Williams, she was excellent and again cant thank her enough.
Response from T S Horlock & Son Funeral Directors
Thank you for taking the time to send your online review to us. I am pleased to hear the team looked after you and the family well. I am glad that we were able to provide you with the dignity and respect needed at this time. It is always good to hear that individual members of our team have provided a service to you to the best of their ability. It has been a privilege to support your family and care for your mother. We are proud of the whole team.
Rating 5.0
We couldn't have wished for a better service, from start to finish. Every wish we had was carried out with total respect and dignity. We would like to thank all the team for their total professionalism, and empathy. In particular Nadine the celebrant touched so many hearts with her delivery of the story of Dad's life and all those he dearly loved.
Response from T S Horlock & Son Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased to hear that our team were so kind and caring to your family. I am glad that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
We was very anxious about organising Dads funeral, after meeting Karen she made us feel at ease and we knew we were in safe hands.
Karen and Steve had every thing under control , they helped us organise the funeral every step of the way making sure every little detail was included.
They was always at the end of the phone to answer any questions or to advise us.
We had dad home the night before the funeral ,Steve and the team were so respectful and made sure everything was as we wanted it to be.
We can’t thank Karen, Steve and the team enough for making a difficult occasion so much easier
We would most definitely recommend Horlock and son
Response from T S Horlock & Son Funeral Directors
We are glad that we were respectful of your needs at such a difficult time. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
It was very reassuring to know that our complete funeral service was in very good hands. All staff were incredibly kind and very helpful and I wouldn’t hesitate to recommend them to anyone who unfortunately has to arrange a funeral. Very professional and personal.
Response from T S Horlock & Son Funeral Directors
We really appreciate you leaving feedback online for the branch. Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
From the very first moment I spoke to Karen at Horlocks I knew we were in safe and caring hands. Every aspect of their service was totally professional and done with the utmost of empathy. The gentleman who came to collect my husband after he had passed were discreet, calm and very respectful of our needs which, looking back, was so very important to us at the most difficult and saddest of times. Karen was superb in helping us plan the funeral and was at the end of the phone every time we had a question or needed support. She was able to make good recommendations and cut through the paperwork quickly. Everything came together so well and our Funeral Director on the day, Stephen, was amazing. Calm, organised, supportive and understanding. We gave him a big hug when he left us at the wake! Throughout the weeks leading up to the funeral I had no doubts that, with Karen on the case, everything was in hand and on track, taking a lot of the stress out of an already stressful situation. My husbands funeral went so well without a hitch and that is a great testimony to the TS Horlock team who I would highly recommend to anyone finding themselves in a similar situation.
Response from T S Horlock & Son Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself.I am glad that we were able to provide you with the dignity and respect needed at this time.Your feedback is always valuable to us.
Rating 4.0
T S Horlock and son provided a very efficient service after my mother died … the funeral was well organised and the service itself seemed very personal and the celebrant was very professional whilst also making an excellent eulogy about my mother’s life
Response from T S Horlock & Son Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. The team will be very pleased to hear that their care and support made a difference to your family
Rating 5.0
This is the 2nd funeral with TS HORLOCK & SONS( Longfield )with our family have used, they have been outstanding help & service and would recommend them to any family going through this time
MR T L RIPLEY
Response from T S Horlock & Son Funeral Directors
Thank you for your comments left as part of your online review. I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time.
Rating 5.0
Everything TS Horlock staff did for me was second to none making the funeral arrangements for my husband so much easier than it could have been. Thoroughly recommended
Response from T S Horlock & Son Funeral Directors
Thank you for entrusting us with the care of your Husband and for these lovely words, it means so much to the whole team. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected and we were able to provide you with the care and support needed at this time.
Rating 5.0
Twice in the past we have called on the services of your company and on both occasions felt we could not have received better service anywhere else.
This time our experience was the same. Your member of staff, at Longfield, listen to what we wanted and gave us all the information we needed to make informed decisions. Her attitude and demeanor hit just the right note so we felt at ease.
Later offers of support from your staff were very welcome gestures. You really helped at a very difficult time.
Response from T S Horlock & Son Funeral Directors
Thank you for your comments left as part of your online review. I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time.
Rating 5.0
Horlocks in Longfield have been kind and caring whilst guiding us through the funeral process for my mother.

Karen is efficient, friendly and couldn’t do enough to help us.

Steve and his team on the day of the funeral were very professional and gave excellent customer service at a very emotional time.

This is the second time using their service and we can’t recommend them highly enough.
Response from T S Horlock & Son Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
Excellent, really caring and professional.
Response from T S Horlock & Son Funeral Directors
I am happy that we provided a professional and caring service to you.
Rating 5.0
Excellent service from start to finish , staff members very polite etc , cars immaculate cannot fault HORLOCK and SON
Response from T S Horlock & Son Funeral Directors
We appreciate you sharing your experience with us. Your comments will help us to ensure we are providing the right level of care to our families. We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after.
Rating 5.0
I cannot fault Horlocks. Karen and Steve were superb at making us feel at ease and steered us through unknown territory with consideration and extreme efficiency. When we first met Karen she immediately put us at our ease, she is extremely easy to talk to and explains everything thoroughly, nothing was too much trouble.

Unfortunately, Karen was struck down with Covid the week before the funeral but Steve took over manfully. Tying up all last minute loose ends and keeping contact all the time.

The Order order of Service was extremely professionally presented as was the entire package.

I would certainly recommend Horlocks and, indeed, already have.
Response from T S Horlock & Son Funeral Directors
Thank you for your lovely recommendation and kind words. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
Efficient and courteous service at all times, staff were kind and thoughtful, doing their very best to make a difficult time pass as smoothly as possible.
Response from T S Horlock & Son Funeral Directors
Thank you for your review. I am happy to hear that we were able to help ease any worries that you may have had and that you and the family were well cared for.
Rating 5.0
Karen in the office and the gentlemen who drove the hearse and limousine were extremely helpful and respectful I couldn't have asked for more,thankyou.
Response from T S Horlock & Son Funeral Directors
We really appreciate you leaving feedback online for the branch. Your kind words mean a great deal to the team who always work very hard to deliver great care.
Rating 5.0
The service provided was excellent. All the arrangements were clearly explained and conducted efficiently. Always available to respond to questions raised and nothing was too much trouble. A very stressful time was made much easier to deal with the support from T S Horlock & Son.
Response from T S Horlock & Son Funeral Directors
Thank you for taking the time to complete the online review. It’s so good to hear that we gave outstanding support to you from the branch.
Rating 4.0
All the arrangements went smoothly. Very professional but still friendly.
Response from T S Horlock & Son Funeral Directors
Thank you for your review and lovely comments.
Rating 5.0
What an amazing personal service. I felt Karen was part of our family and as for the day the team of undertakers made my mums day so beautiful. It could not have gone any better.

Thank you all so much Debbie and Family.
Response from T S Horlock & Son Funeral Directors
Thank you for leaving a review online for T S Horlock & Son Funeral Directors. Our whole team are here to give the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
I mainly dealt with Karen, she was extremely helpful during a difficult time. Without feeling any pressure I received clear information, any changes were swiftly dealt with and everything ran smoothly on the day.
Response from T S Horlock & Son Funeral Directors
We are grateful of you using our services to provide something special for your loved one.
Rating 5.0
The staff were always available to answer questions and to guide us through the process of arranging the funeral. Everything was organised and carried out in a friendly manner. We were impressed with the dignity and formality of bearing the coffin into the service and particularly delighted to be given a keepsake album to hold the cards from the flowers and cards of condolence together with a framed photograph. Thank you.
Response from T S Horlock & Son Funeral Directors
Thank you for taking the time to send us your online review. Your feedback is always valuable to us. I am pleased to hear the team looked after you and the family well.
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