Robert Ayling Funeral Directors, Guildford

We take the greatest care as we look after the families of Guildford.
Our exceptional service for the lowest price within our local community. Guaranteed.
Robert Ayling Funeral Directors in The Old Post Office, Guildford
BASED ON 15 reviews
Rating 5.0
Robert Ayling Funeral Directors in The Old Post Office, Guildford

About our Guildford funeral home

Robert Ayling Funeral Directors in Guildford is honoured to serve the Surrey community, providing expertise and compassion in times of need. We can arrange a special funeral for your loved one.

Regardless of faith or culture, we will ensure that your farewell is a dignified occasion in keeping with your wishes. Whether it is a traditional ceremony or something a little more alternative, such as a woodland or green burial, you can place your trust in our dedicated team to make the appropriate arrangements.

We are privileged to be able to help and support local families in the way that we do, providing assistance during difficult times.

Our funeral home is located on the Aldershot Road, at the corner with Southway, allowing us to offer our high standard of funeral care to all of Guildford. We are also accessible to families living in our neighbouring Surrey communities, such as Farncombe, Fetcham and Worplesdon.

There is a private chapel of rest available if you want to spend time with your loved one prior to the funeral.

Our team is here for you and available to talk to at any hour. To arrange a funeral for your loved one,

What we offer

  • Price Promise: Lowest price guaranteed
  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

Our Price Promise

Our exceptional service for the lowest price within our local community. Guaranteed.
We regularly check our competitors’ prices and are confident that we are unbeaten locally.

To give you further peace of mind, we also promise to match any local prices you may find after arranging a funeral with us.
Our Price Promise

Where to find us

Address

107 Aldershot Road
The Old Post Office
Guildford GU2 8BE
GB

Directions and Parking

We are on the corner of a parade of shops, at the opposite end to the Co-op.

For advice on where to park, please give us a call.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 01483 567333

Frequently asked questions

Reviews of our services

5.0
Rating 5.0
based on 15 reviews
Rating 5.0
Following the sudden death of my brother, I can honestly say that the help and support received from Robert Ayling was absolutely fantastic.
They supported us with purchasing the coffin we wanted and also with the music we wished to be used.
Whilst family and friends could not attend the service in person, they were able to via a live stream session.
I can highly recommend Robert Ayling and also Dignity funeral services.
Response from Robert Ayling Funeral Directors
Your kind words mean a great deal to the team who always work very hard to deliver great care. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 5.0
Professional & helpful. They even called a few weeks later to check if I was ok - although they followed that with a "could you please write a review", so the call may have been pure marketing. That doesn't alter the positive experience of dealing with them for both my parents over the last 6 months.
Response from Robert Ayling Funeral Directors
Thank you for your 5 star review
Rating 5.0
Excellent team, didn’t a brilliant job in difficult times.
Response from Robert Ayling Funeral Directors
Thank you for your review and lovely comments.
Rating 5.0
Your service was absolutely fantastic and the staff was so lovely nothing was to hard for them. The Dignity you all show to my father made things a little bit better for our family from removing my father from home and till the day he was laid to rest thank you so much.
Yours sincerely
Mrs E Cake
Response from Robert Ayling Funeral Directors
Thank you for leaving a review online for Robert Ayling Funeral Directors. I am glad you confided in our team to take care of your loved one.
Rating 5.0
Extremely helpful and very understanding at a time of great sorrow, in particular with all the restrictions applied due to Covid. I would have no hesitation in recommending Robert Ayling and staff, they were excellent in dealing with the funeral areangements I had to arrange for my late husband.
Response from Robert Ayling Funeral Directors
Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.
Rating 5.0
the service was first class
Response from Robert Ayling Funeral Directors
Thank you for your 5* review and lovely comments.
Rating 5.0
A big thank you to to Rebecca and her team who were understanding and professional throughout the process. Also thank you to Sam who phoned me the day before the funeral, she explained everything and I met her on the day.
A very good experience in such difficult circumstances.
Response from Robert Ayling Funeral Directors
Thank you for leaving a review online. We are happy that we provided an important service to you through this difficult time.
Rating 5.0
We dealt manly with Rebecca, who was excellent every step of the way. Many thanks to you all, which made a horrible time easier. Regards, Elizabeth, Jan and Sandra.
Response from Robert Ayling Funeral Directors
Thank you for your comments left as part of your online review. I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time.
Rating 5.0
Could not fault these guys from the beginning through to the day of the funeral. Abby was fantastic all the way through and samantha on the day was brilliant
Response from Robert Ayling Funeral Directors
Thank you for sharing your experience online. You are helping others to make more informed funeral choices, whatever those may be. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Excellent service , supportive, kind and friendly when you need it the most.
Response from Robert Ayling Funeral Directors
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after.
Rating 5.0
from start to finish the service provided was excellent,
would recommend.
staff were lovely and friendly.
Response from Robert Ayling Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need.
Rating 5.0
Staff were caring, thoughtful and unobtrusive but available if needed. A quiet efficient service at a difficult time.
Response from Robert Ayling Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved.
Rating 5.0
My wife and brother died within 2 weeks of each other, probably from a genetic disease. My wife wanted to be buried next to her brother at Clandon Wood near Guildford. We live near Taunton and I selected Dignity so that their Taunton branch could handle my wife's post mortem and transportation to the Dignity branch at Guildford. My wife did not want to be handled or spoken about by anybody that did not know her. To that effect, family members, carried her and transported her from Clandon's pavilion to her grave and internment. Dignity's (Robert Ayling's) Funeral Director provided discreet direction to the 6 family pallbearers which was reassuring in an emotional and unrehearsed yet crucial procedure. Our relatives and friends all commented how well the funeral went and I have to thank Dignity for their professionalism and support.
Response from Robert Ayling Funeral Directors
Thank you for taking the time to share your thoughts with us. Your feedback is valued. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Rating 5.0
Outstanding service by Robert Ayling. I can’t thank them enough for taking such good care of us all. It felt like they were friends.
Response from Robert Ayling Funeral Directors
Thank you for your kind comments on your review. I am pleased to hear that our team were so kind and caring to your family. It makes a difficult time a little easier.
Rating 5.0
Very professional and courteous.
Superb customer service at such s sad time made The process of planning the funeral less challenging .
Response from Robert Ayling Funeral Directors
Thank you for sharing your views with us on your online review. I am pleased to hear that you found our staff to be professional and respectful and that it made a difficult time seem a little easier.
Displaying reviews 1 - 2 out of the 15 most recent