John Bardgett & Sons Funeral Directors, Newcastle

Our Newcastle Funeral Directors can provide a meaningful funeral now for your family and an additional memorial or commemorative service later once everyone can be together again.
John Bardgett & Sons Funeral Directors in 571 Westgate Road, Newcastle Upon Tyne
BASED ON 57 reviews
Rating 4.9
John Bardgett & Sons Funeral Directors in 571 Westgate Road, Newcastle Upon Tyne

About our Newcastle funeral home

John Bardgett & Sons Funeral Directors were established in 1914. We are proud to have served many of the local families in Newcastle upon Tyne for over a century.

Our funeral home at Oakwood House is easy to reach from the surrounding areas, including from Fenham, Arthur's Hill and Elswick.
We are well equipped to provide the highest standards of funeral care, with four private chapels of rest, and a service chapel which can seat up to 30 people.

We are here to help make things a little bit easier during this difficult time. As professional funeral directors, we are here to advise, guide and support you, helping to put arrangements in place on your behalf.

You can reach us at any time that suits you on 0191 273 9292. We will never be more than a phone call away.

What we offer

  • The option of a dignified funeral now and memorial service later
  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.

Where to find us

Address

Oakwood House
571 Westgate Road
Newcastle Upon Tyne NE4 9PQ
GB

Directions and Parking

We are located on the Westgate Road, adjacent to the Beacon Centre at the top of Wingrove Road.

There is car parking available at the funeral home.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 0191 273 9292

Frequently asked questions

Reviews of our services

4.9
Rating 4.9
based on 57 reviews
Rating 5.0
I couldn't have asked for a more reliable and stress free service from Lorraine and all the staff involved in my Dad's funeral, they were there if and when i needed any help and very friendly, especially under the present circumstances . Would recommend this service to anyone. Thanks again .
Response from John Bardgett & Sons Funeral Directors
Thank you for leaving a review online for John Bardgett & Sons Funeral Directors. I am glad that our team supported in your most difficult time and that we provided a professional service to you and your family.
Rating 5.0
Lorraine and the team gave a first class service. All the arrangements went so smoothly. It really took the stress out of having lost a family member. The funeral itself was really lovely. All the details were taken care off, so I didn’t need to worry about a thing. I really was most impressed.
Response from John Bardgett & Sons Funeral Directors
Thank you for sharing your thoughts with us on your online review. I am happy that you confided in us as a team to take care of your loved one.
Rating 5.0
I couldn’t have wished for more from my Mothers service. The loss of my mother was quite the shock and a week before Christmas. From first contact I felt at ease, I dealt with Sam who was very helpful, always someone on hand and nothing was to much for them to do. I used Ruby Carriages for the procession and they were also beautiful. I was very happy to put my mother in their care and I was very happy with the full service giving
Response from John Bardgett & Sons Funeral Directors
Thank you for your comments left as part of your online review. I am glad that our team were there to guide you through the arrangements for your Mother and I hope that our team has provided you with some comfort through this challenging time. 
Rating 5.0
We are more than satisfied with the excellent service.Louise Thompson and her team went the extra mile.Louise gave us great confidence in the company and we thank everyone involved for their compassion and support.
Response from John Bardgett & Sons Funeral Directors
We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after. Your kind words mean a great deal to the staff who always work very hard to deliver great care.
Rating 5.0
I recently decided to use the services of John Bardgett to arrange the funeral of my long time friend Sandra Seymour. I had previously received good reports and I must give praise to the professional and personal care that Lorraine provided for me. Nothing was too much trouble, particularly over the selection of a piece of music that I had requested for the service. The office staff were also very courteous and helpful.
On the day of the funeral everything went smoothly and to plan with Lorraine and her colleagues being very supportive to all who attended.
I could not have asked for more at a very difficult time.

Margaret Galloway
Response from John Bardgett & Sons Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service. The team will be very pleased to hear that their care and support made a difference to your family.
Rating 5.0
Lorraine is a lovely, compassionate person and made the process of arranging our Dad's funeral easier during such a tough time.
Response from John Bardgett & Sons Funeral Directors
Thank you for these lovely words, it means so much to the whole team. It has been a privilege to look after your loved one.
Rating 5.0
So impressed with the service we received. Lorraine was the ultimate professional yet treat us with compassion throughout. Thank you for your care.
Response from John Bardgett & Sons Funeral Directors
I am glad you chose John Bardgett & Sons Funeral Directors to take care of your loved one. It makes a difficult time seem a little easier and I am pleased to hear the team looked after you and the family well.
Rating 5.0
This was the first time I had to organise a funeral and I wanted to make sure that I did not make any mistakes. However with the help and advice from Mark we were able to have the best possible service under the current restrictions.
From my first conversation with Mark he gave very clear advice and took care of all of the arrangements. As a result I had very little to do which made the entire process much easier than I expected.
Response from John Bardgett & Sons Funeral Directors
Thank you for your comments left as part of your online review. I am glad that our team were there to guide you through the arrangements for your loved one at such a difficult time.
Rating 5.0
A young man called Jordan Lillie was my contact at Bargetts on West Rd Newcastle and was an absolutely lovely, professional person. The girls I spoke to on the telephone were always so polite and helpful
2nd time we have used their services - also 7 years ago for my stepfather. Would have no hesitation in throughly recommending Bargetts to anyone - even during the covid 19 pandemic they were the ultimate professionals.
Response from John Bardgett & Sons Funeral Directors
We pride ourselves in maintaining the highest quality of care for our families and I am glad that we provided a professional service to you.
Rating 5.0
The funeral assistance were very professional and empathetic and at every stage they offered very considerate service. I can not recommend them any more highly.
Response from John Bardgett & Sons Funeral Directors
We always appreciate receiving comments, it enables us to provide the right care for each family. I am glad that the final wishes were carried out to the highest standard.
Rating 5.0
We were very pleased with the service we received from Mark and the team at Harrisons. All the staff were extremely respectful and courteous.
Mark was very good with my mum and at rounding up the family when it came to getting us in the cars. He was assertive without appearing rude or forceful.
The gentleman (?Michael) who spoke to my mum at the chapel of rest (Heaton) was lovely, and the staff had done an excellent job with my dad and mum was so pleased he looked smart and ‘more like himself’.
(from Mrs Dawn Goodfellow)
Response from John Bardgett & Sons Funeral Directors
We are incredibly grateful that you took the time to leave us this review. It is good to know that we managed to make the day run as smoothly as possible for you and that you and the family received helpful guidance through this time.
Rating 5.0
We first met Jordan when he presented the services of JB&S to us and we were immediately taken by his calm,efficient and unflappable manner. As time went through the funeral process Jordan helped us every step of the way ringing us daily to see if there was anything else we had thought of which he could help with.
He put me in touch with the legal team at Dignity who talked me through applying for Probate without having to use and pay for the services of a solicitor which I successfully did.
All the way through the process he was always there and always willing and on the day of the cremation was dignified and respectful. In our opinion Jordan went above and beyond and made the whole sad occasion very bearable, thanks to his attention to detail and compassion.
Response from John Bardgett & Sons Funeral Directors
We appreciate you leaving a review online for your experience with John Bardgett & Sons. Our team are here to provide the highest level of service for you and we are happy this was achieved and our team were so accommodating and their recommendations were helpful.
Rating 4.0
From initial meeting all was clearly explained and helpful. Costs were made clear from outset. Staff kept in touch daily and assisted with queries arising promptly. Funeral process was explained and all went smoothly on the day of the service. Except for failure of organ at the Chapel not your fault!
Ps your disclaimer terms and conditions attached to this Survey are ridiculous!
Response from John Bardgett & Sons Funeral Directors
Thank you for your 4* review. If you would like to discuss this please do not hesitate to contact Client Relations on 0800 783 7171.
Rating 5.0
During this very difficult time it’s essential to have people around you that you can depend upon to do exactly what you want . People who you can trust to look after your loved ones. We found the wonderful caring staff at Bardgett were these people. No one could have done a better job.
Response from John Bardgett & Sons Funeral Directors
Thank you for taking the time to send your online review to us. I am glad that our staff went above and beyond to deliver the service you expected.
Rating 5.0
I have nothing but the highest praise for the care and compassion show to me & my family from Bardgett's in organising & conducting my husbands funeral & have no hesitation in recommending them.
Response from John Bardgett & Sons Funeral Directors
I am glad that you chose John Bardgett & Sons to take care of your Husband and that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
Thoughtful, caring, understanding and very helpful throughout. Particularly Mark and Louise but found all the staff very professional.
Response from John Bardgett & Sons Funeral Directors
Thank you for the kind comments posted on your online review. I am glad that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
I could not have wished for a better service, delivered with great compassion and regular communication to reassure me all was well. As someone who has spent their career in a service industry I recognise and appreciate excellent service and this was my experience with Lorraine at John Bardgett & Sons. I would highly recommend this firm.
Response from John Bardgett & Sons Funeral Directors
Thank you for an exceptional review. I am pleased that our team looked after you so well and that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
Our family have used John Bardgett and Sons Funeral Directors on a few occasions. We have always found them to be most understanding; professional and caring when dealing with funeral arrangements. It was recently our mother's funeral, and from the minute we entered Bardgett's premises we felt valued and were treated with the utmost respect by the lady funeral director, Lorraine, who dealt with us.
Throughout the whole preparation we were contacted by the funeral director. She was always aware of our emotions, but was kind and sympathetic to help us with whatever we needed. We felt that she could not have done any more to make our mother's funeral go without a hitch.
I would certainly recommend Bardgett and Sons, and thank them for their wonderful service.
Response from John Bardgett & Sons Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am glad that you found our staff to be informative and reliable and that you and the family were well cared for.
Rating 5.0
Bardgett’s provided such a wonderful service to us at a time of great sadness. All of the staff we encountered showed such compassion and warmth to us as a family, ensuring we were comfortable with all the decisions we needed to make and we felt supported at every step of the way. We would not hesitate to use them again and I would highly recommend them.
Response from John Bardgett & Sons Funeral Directors
We are grateful of receiving your online review. I am pleased to hear that our team were so accommodating and their recommendations were helpful.
Rating 4.0
On behalf of the family, I wish to put on record the exemplary service and due care provided by John Bardgett and Sons. Right from the very beginning of the process, Eric and the team at West Road have been very clear about all the services they are going to provide and helped us till the very end by keeping us informed of everything. The repatriation to India was smooth and the family was happy with the care and due diligence provided for. We will highly recommend their service.
Response from John Bardgett & Sons Funeral Directors
Thank you for sharing your views with us on your online review. It makes a difficult time seem a little easier.
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