Charles W Tait Funeral Directors, Roker
We take the greatest care as we look after the families of Sunderland.
Our location
About our Roker funeral home
Charles W Tait Funeral Directors in Sunderland are dedicated to providing the highest standards of funeral care, services and facilities to the local community. Since we were established by Charles W Tait, we have supported the families in our care with utmost kindness and compassion.
Our funeral home is easily accessible from different parts of Sunderland, particularly from Roker, Seaburn and Monkwearmouth.
It is our job to help make a difficult time a little bit easier for you and your family. Working together closely, we will take care of all of the arrangements on your behalf, ensuring your loved one receives a funeral service that truly reflects their personality and life.
Equipped with three private chapels of rest, our funeral home is the ideal place to spend time alone with your loved one before the funeral. This is because our funeral professionals are here to support you, in an environment designed with your comfort and wellbeing in mind.
You can rely on us at any time; we are always on hand to advise and guide you. You can reach us by telephone 24 hours a day.
Our funeral home is easily accessible from different parts of Sunderland, particularly from Roker, Seaburn and Monkwearmouth.
It is our job to help make a difficult time a little bit easier for you and your family. Working together closely, we will take care of all of the arrangements on your behalf, ensuring your loved one receives a funeral service that truly reflects their personality and life.
Equipped with three private chapels of rest, our funeral home is the ideal place to spend time alone with your loved one before the funeral. This is because our funeral professionals are here to support you, in an environment designed with your comfort and wellbeing in mind.
You can rely on us at any time; we are always on hand to advise and guide you. You can reach us by telephone 24 hours a day.
What we offer
- Advice and guidance at every step, including registering the death
- Arrangements that are tailored to meet your family's needs
- Local expertise and knowledge
- Cremation or burial at any local crematorium or burial site
- Funeral services of all faiths and cultures
- Viewing of the deceased in the chapel of rest
- Hearses, funeral vehicles and bespoke transport options
- Memorials and tributes
- Prepaid funeral plans
Funeral Services with distinction
We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
Our funeral services
We understand how special life is with those that you love. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral.
If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
Full Service Funeral in Sunderland
Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.Our costs from£3,545Find out more
Simple Funeral Service in Sunderland
A complete funeral service for a lower cost, delivered with complete compassion and care. This kind of service is suitable if you have the flexibility to choose from a limited choice of dates and times for the service and you do not want to have a lot of additional services added to the funeral. You can rest assured that we will never compromise on the care we provide when looking after your loved one.Our costs from£1,995Find out more
Where to find us
Address
48 Roker Avenue
Sunderland SR6 0HT
GB
Directions and Parking
We are located close to the sea front at Roker Beach.
There is parking available on nearby streets.
There is parking available on nearby streets.
Funeral Home Opening Times
Our staff are available 24 hours a day on 0191 510 2944 if you require our services outside of these hours.
| Day of the Week | Hours |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Supporting you along the way
We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.
What to do when someone dies
It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.Find out more
Planning a funeral
Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.Find out more
The day of the funeral
This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.Find out more
Frequently asked questions
- When someone dies, there are many things that you will need to take care of, from registering the death to notifying particular organisations. The first steps when someone dies will depend on how and where the person passed away.
- No, you don't have to make an appointment at our funeral homes.Learn More:
- Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. These payments can vary widely depending on where you live and whether you choose a cremation or burial service for your loved one.Learn More:
- If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.Learn More:
- Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.Learn More:
Reviews of our services
based on 8 reviews
October 23, 2019
Rating 5.0
I felt that the service from the staff Malcolm and Carol was exceptional. Nothing was a problem they were sympathetic toward us and also a great strength when carrying out the arrangements. Everything went very smoothly and they looked after everything taking away the stress that is often caused with the passing of a loved one. I would also like to say that Andy who carried out the humanist service did a really good reading and gave us much needed comfort at the most saddest time. I would recommend the company to anyone who is looking at their future needs, this company are the best you would ever hope to use.
Response from Charles W Tait Funeral Directors
October 23, 2019
We are grateful of receiving your online review. I am glad that you found our staff to be informative and reliable and that you confided in us as a team to take care of your loved one.
August 21, 2019
Rating 5.0
I found that both Dignity and John at Charles Tait very helpful, they took the stress and anxiety out of the whole process.
John was very attentive and listened to my Fathers wishes and ensured that they were carried out to the letter. He offered his total support throughout the process and contacted me regularly to ensure that everything was OK.
This is now the 3rd time we have used Charles Tait,
Jamie dealt with my Mother 3 years ago and also my Father in law last year, in all cases I could not fault the care and commitment of all the staff at Charles Tait. I am sorry to say I have forgotten the name of the lady who has been there every time I have had to go to the office, she has been absolutely brilliant and very supportive. Also the poor lady who let me in to see my Father at the Chapel of rest, I think I was a quivering wreck but she was very professional and understanding. Thank you very much. Although Thank you doesn't really say how much I really appreciated all of the kindness and help.
John was very attentive and listened to my Fathers wishes and ensured that they were carried out to the letter. He offered his total support throughout the process and contacted me regularly to ensure that everything was OK.
This is now the 3rd time we have used Charles Tait,
Jamie dealt with my Mother 3 years ago and also my Father in law last year, in all cases I could not fault the care and commitment of all the staff at Charles Tait. I am sorry to say I have forgotten the name of the lady who has been there every time I have had to go to the office, she has been absolutely brilliant and very supportive. Also the poor lady who let me in to see my Father at the Chapel of rest, I think I was a quivering wreck but she was very professional and understanding. Thank you very much. Although Thank you doesn't really say how much I really appreciated all of the kindness and help.
Response from Charles W Tait Funeral Directors
August 21, 2019
Thank you for an exceptional review. I am glad that our staff went above and beyond to deliver the service you expected and the team looked after you and the family well.
August 16, 2019
Rating 5.0
Everyone involved from first contact were extremely professional,compassionate and supportive to our family.When organising our mothers funeral,we felt we were guided and supported with our mothers wishes and at no time pushed to make decisions.On the day of the funeral,all arrangements were carried out flawlessly,a sad,bur special day.
Response from Charles W Tait Funeral Directors
August 19, 2019
Our team are here to provide the highest level of service for you and we are happy this was achieved. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
August 6, 2019
Rating 5.0
Sam was the undertaker who helped me through one of the most difficult things I have ever had to do. She was very professional but at the same time was warm and friendly. I instantly liked her and knew she would do her best for my dad's final journey. She rang when she said she would and her words were always a comfort. I would highly recommend CW Taits Undertakers. If anyone is perfectly suited to a job Sam is.
Response from Charles W Tait Funeral Directors
August 8, 2019
Thank you for sharing your experience with us on your online review. I am pleased to hear that you found our staff to be professional and respectful and that we were able to help make things easier for you at such a difficult time.
March 21, 2019
Rating 5.0
Every kindness extended with professionalism and courtesy. A first class service!
Response from Charles W Tait Funeral Directors
March 21, 2019
Thank you for taking the time to send your online review to us. I am pleased that all of the arrangements were carried out to your satisfaction.
March 13, 2019
Rating 5.0
I would have give 100 out of 100. The staff where great, professional, polite, caring, understanding, friendly and respectful I we could not have asked for anything better. They looked after my Mam, me and the family. Carol and Sam where amazing and I could not have done it without there help and support. Thank you so much.
Response from Charles W Tait Funeral Directors
March 13, 2019
Thank you for the kind comments posted on your online review. I am pleased that we provided the highest level of care and guidance for you and your family and that you were so well looked after by our team.
March 12, 2019
Rating 5.0
Myself, sister and our families considered the manner in which Charles W. Tait conducted all aspects of our mothers funeral to be of the highest possible standard. The director John, who coordinated everything, did so in a way which was kind and considerate of our emotions and needs before, during and after the funeral. John organised for Chris to conduct the humanist service. Chris spent a good time with us ensuring he had everything he needed. Our wish was for people to be inspired by the life and memory of our Mam and to leave the Crematorium with a smile on their faces. Chris certainly achieved this. His service was both dignified and sincere and we thank him for this. Also many thanks to all staff at Charles W.Tait, particularly John.
Response from Charles W Tait Funeral Directors
March 13, 2019
Thank you for the kind comments posted on your online review. I am pleased that the arrangements for your Mother were carried out to your satisfaction and that that we provided the highest level of care and guidance for you and your family.
October 19, 2018
Rating 5.0
Thank you for making the experience of organising my mother's funeral as pain free as possible.
The service was caring, professional and efficient.
The service was caring, professional and efficient.
Response from Charles W Tait Funeral Directors
October 19, 2018
Thank you for taking the time to share your thoughts with us. I am pleased that the arrangements for your mother were carried out to your satisfaction and that we were able to help make things easier for you at such a difficult time.
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