Roberts & Brain Funeral Directors, Smethwick

Roberts & Brain Funeral Directors are here to support you if a loved one has just passed away and you need help arranging the funeral. We offer a range of funerals to suit your needs. You can find out more below or give us a call to discuss.
Where to find us
95/99 Three Shires Oak Road
Bearwood, Smethwick
Warley B67 5BT
GB
Roberts & Brain Funeral Directors in Bearwood, Smethwick
Call us on
0121 429 5231
Call us on
0121 429 5231
BASED ON 42 reviews
Rating 4.9
Roberts & Brain Funeral Directors in Bearwood, Smethwick
Roberts & Brain Funeral Directors in Bearwood, Smethwick

About our Smethwick funeral home

We are Roberts & Brain Funeral Directors in Bearwood. Located near Bearwood High Street, we are easily accessible to our local families in Warley, Londonderry, Smethwick, Rotton Park, Harborne and other surrounding areas.

Losing a loved one is never easy. We want to make sure you have the option and flexibility to say farewell to your loved one, just the way you would want to.

Having helped local families in their time of need for more than 90 years now, we are proud to say that we can fulfil all your requests, no matter how big or small, with dignity and care.

Whether you would prefer a humanist funeral, a religious funeral like those preferred by our Christian, Muslim, Sikh and Hindu families or even a contemporary funeral like a woodland burial, the choice is yours.

We are here for you, so that you can focus on what is important to you. Trust us to take care of all the arrangements, while you take care of yourself and your family.

Our seven chapel of rests are available to you should you wish to spend time with your loved one before the day of the funeral, which is accessible even outside of normal work hours, on request.

We are always available to call, day or night. So do not hesitate to get in touch, whether it is for advice, help or just someone to talk to.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
Dignity with distinction image
Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
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Our funeral services

With two packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.

  • The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Find out more
    From
    £1195
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Funeral Service Image

    The Unattended Funeral

    We will help you arrange a simple funeral consisting of a direct cremation without mourners present.
    From
    £1195
    plus £- (Includes cost of cremation).
    plus £- (Includes cost of cremation).
    Our Unattended Funeral allows friends and family to commemorate your loved one in their own way. Our expert funeral directors will provide all necessary care, while offering advice and support every step of the way. A cremation will then be carried out without mourners present, overseen by one of our qualified attendants.
    Funeral Service Image
    Find Out More

  • The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Find out more
    From
    £2395
    plus £1132 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1132 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Funeral Service Image

    The Attended Funeral

    A fully personalised funeral arranged and conducted by our expert teams in accordance with your exact wishes.
    From
    £2395
    plus £1132 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    plus £1132 estimated third party costs for cost of cremation with doctor's fees and attendance of a celebrant or minister.
    Our expert team will take care of your loved one with the utmost dignity and respect, while we help arrange a personalised funeral with any additional services you wish.
    Funeral Service Image
    Find Out More

Where to find us

Address

95/99 Three Shires Oak Road
Bearwood, Smethwick
Warley B67 5BT
GB
Get Directions

Directions and Parking

We are located next to Our Lady of Good Counsel & St Gregory The Great Roman Catholic Church.

There is parking available at the rear of our funeral home and on surrounding streets.

Funeral Home Opening Times

Outside of normal hours, visits can be made by appointment only.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

24 Hour Availability

Outside of our funeral home’s opening times, we are available 24 hours a day by phone.
Call 24 hours on 0121 429 5231

Supporting you along the way

We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.

Frequently asked questions

  • When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.


  • You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.


  • Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.


  • If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.


  • Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.


Reviews of our services

4.9
Rating 4.9
based on 42 reviews
Rating 5.0
Emma and the team were very friendly, helpful and compassionate during a very difficult time. I felt very reassured with how they lead the way and helped with what needed to be done as I'd never had to deal with funeral arrangements before. Made the process a lot easier and took some pressure off with the arrangements.
Response from Roberts & Brain Funeral Directors
We really appreciate you taking the time to share your feedback and being open with us about the service we provided. Thank you for these lovely words, it means so much to the whole team and I am pleased to hear that our team were so kind and caring to your family. It has been a privilege to look after your loved one.
Rating 4.0
X
Response from Roberts & Brain Funeral Directors
Thank you for your 4* review.
Rating 5.0
Gary, Wendy and Emma of Roberts and Brains Funeral Directors, Bearwood, West Midlands, provided a kind, compassionate and professional service regarding our mothers funeral. On behalf of our family I would like to thank them for their wonderful service.
Response from Roberts & Brain Funeral Directors
It has been a privilege to support your family and care for your Mother. We are proud of the whole team and it means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Your feedback is so valuable to us and we would like to say thank you.
Rating 5.0
we found the staff very friendly and professional with dealing with my moms funeral. they put our minds at ease with all the arrangements and could not do enough for us. very pleased and would recommend roberts and brains
Response from Roberts & Brain Funeral Directors
I am pleased that the arrangements for your Mother were carried out to your satisfaction and happy that we provided a professional service to you. We appreciate you leaving a review online for your experience with Roberts & Brain. Thank you for this recommendation.
Rating 5.0
Excellent service from the start. I found Emma to be extremely helpful and caring.
She assured me I could call her as often as I needed. (Believe me I did ring her quite a number of times)

All the staff were excellent.
Response from Roberts & Brain Funeral Directors
Thank you for this recommendation. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. Our whole team are here to give you the utmost compassion and support to each and every client and I am glad they did this for you.
Rating 5.0
The service was exceptional from start to finish. I was fully informed of everything throughout the process. Emma Galvin was amazing. She was so caring and was there for anything we needed. Any time I needed to contact Robert and Brains there was always somebody there to answer my questions. I’d highly recommend to anybody who unfortunately needs to arrange a funeral.
Response from Roberts & Brain Funeral Directors
We really appreciate you taking the time out to share your experience online with us. It helps other families in their time of need. We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service. Thank you for highlighting a member of our team who has made a difference to your personal experience. All feedback is greatly appreciated.
Rating 5.0
Roberts & Brain's staff were professional and caring throughout the process. All were informative and ready to help and advise at a time that we really needed that support. Thank you
Response from Roberts & Brain Funeral Directors
I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you. Thank you for your 5* review.
Rating 5.0
I would like to say a big Thank you to everyone one at Roberts & Brain for all there help and courtesy they showed me and my family for arranging my Mother’s funeral the late Margaret Rose Sanders nothing was too much trouble for them. I would like to mention Gary and his team especially they did an amazing job through out the funeral and the organisation off it all once again has a family we can not Thank you all enough.
Response from Roberts & Brain Funeral Directors
It has been a privilege to support your family and care for your Mother. We are proud of the whole team. Thank you for highlighting a member of our team who has made a difference to your personal experience. We appreciate you leaving a review online for your experience with Roberts & Brain.
Rating 5.0
Very pleased with the service provided for moms funeral.
Nothing was too much trouble and great compassion was so shown.
Communication was superb and everything went to plan.
Response from Roberts & Brain Funeral Directors
We are grateful of you using our services to provide something special for your loved one. We understand how important it is to keep families informed and I'm pleased that our team did exactly that for you.
Rating 5.0
I cannot fault the service received from Emma and the team at Roberts & Brain. From the moment I made contact with them they were totally professional and caring. They kept in regular contact with me to ensure that everything went like clockwork on the day and they showed great care and respect for my Mom. I wouldn't hesitate in recommending their services.
Response from Roberts & Brain Funeral Directors
We really appreciate you leaving feedback online for the branch and we are very proud of our team and the care they give. It means the world when we hear from the families that we have looked after.
Rating 5.0
As a family we have nothing but praise for the attention, empathy, organization and professionalism throughout our entire engagement with Roberts & Brain. Emma based at the office provided excellent communication and co-ordination of the funeral service planning in a friendly and sympathetic manner. Gary the undertaker ensured that the funeral service on the day ran to plan and on time and the feedback we had from those attending on the day was very positive indeed. Overall, the services provided by Roberts and Brain was exceptional.
Response from Roberts & Brain Funeral Directors
Thank you for leaving a review online for Roberts & Brain Funeral Directors. It’s so good to hear that we gave outstanding support to you from the branch and that they made your experience so personal. It has been privilege to support your family and take care of your loved one.
Rating 5.0
I would like thank all staff or their help and kindness during this sad time.



Thank You

Andrew Billingham
Response from Roberts & Brain Funeral Directors
Thank you for using our services for your loved one. I am pleased that you were well looked after by our team.
Rating 5.0
We were more than pleased with the respect and dignity shown from start to finish. Particularly Zoe and Emma who liaised with us regularly and we felt nothing was too much trouble for them. Also all the gentlemen on the day of the funeral were very respectful and well presented. There was nothing we can fault at all. Thank you for providing such a caring service.
Response from Roberts & Brain Funeral Directors
We really appreciate you taking the time out to share your experience online with us, it helps other families in their time of need. We understand how important it is to keep families informed and I'm pleased that our team did exactly that for you.
Rating 5.0
Throughout the whole process of arranging my husband's funeral Roberts and Brain did an excellent job. From helping with the practicalities, to taking the time to follow up with phone calls just to make sure that I was okay, they were helpful and showed the utmost respect. I couldn't have asked for better service and would highly recommend this caring company. My thanks to all the staff for their professionalism and support.
Response from Roberts & Brain Funeral Directors
Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. I am happy that we provided a professional service to you.
Rating 5.0
Emma dealt with a very upsetting time with calming and soothing way. She really helped me with some difficult problems.I felt very at ease with Emma and would highly recommend Roberts & Brain
Response from Roberts & Brain Funeral Directors
Your kind words mean a great deal to the team who always work very hard to deliver great care. It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.
Rating 5.0
On behalf of my sister and myself I would like to extend a huge thankyou to Emma at Roberts and Brain for making the task of arranging the funeral for my mother and all that goes with that so straightforward.
Dealing with something like this is very emotionally stressful but the way the whole process was handled took a lot of that stress away and gave us the opportunity to give my mother the best send off we could.
On the day of the funeral a big thank you to Gary the funeral director for his part in keeping everything calm and relaxed, and also for wearing a pink tie!
Response from Roberts & Brain Funeral Directors
I am happy to hear that we were able to help ease any worries that you may have had. Thank you for this positive recommendation, it is greatly appreciated. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 5.0
Emma and the team were superb. Everything was extremely well planned and organised, nothing felt like it was too much trouble. The service was beautiful; a perfect send off for Dad.
Response from Roberts & Brain Funeral Directors
Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need. It has been a privilege to look after your Father.
Rating 5.0
Emma, Zoe and the rest of the team were always willing to help and were always understanding of our needs and concerns, also Richard and his team did an excellent job on the day of the service and told us exactly the Covid related changes were and told us how and when to proceed, overall an excellent service was offered by all. Many thanks
Response from Roberts & Brain Funeral Directors
Thank you for taking the time to send your online review to us. I am pleased to hear that our team were so kind and caring to your family and the service was carried out to your satisfaction.
Rating 4.0
The courtesy and professionalism of Emma & the staff attending on the day of Mom’s funeral was wonderful. It was a very sad day but they did everything they could. Really pleased with the order of service, celebrant and flowers they arranged. Thank you.
Response from Roberts & Brain Funeral Directors
Your kind words mean a great deal to the team who always work very hard to deliver great care. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.
Rating 5.0
My father in law’s funeral had to be arranged during lockdown but both Emma and Zoe made a difficult situation easier
They both supported me with all aspects of the arrangements which made me feel that everything would go smoothly on the day and it did
I would also like to mention the funeral director on the day and thank him for his support explaining everything very clearly and helped put me at ease
The whole family were very happy with the service we received from Roberts and Brains who we have used previously and will continue to use in the future
Response from Roberts & Brain Funeral Directors
We appreciate you leaving a review online for Roberts & Brain Funeral Directors. I hope that our team has provided you with some comfort through this challenging time. 
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