Roberts & Brain Funeral Directors, Smethwick
We take the greatest care as we look after the families of Warley.
About our Smethwick funeral home
We are Roberts & Brain Funeral Directors in Bearwood. Located near Bearwood High Street, we are easily accessible to our local families in Warley, Londonderry, Smethwick, Rotton Park, Harborne and other surrounding areas.
Losing a loved one is never easy. We want to make sure you have the option and flexibility to say farewell to your loved one, just the way you would want to.
Having helped local families in their time of need for more than 90 years now, we are proud to say that we can fulfil all your requests, no matter how big or small, with dignity and care.
Whether you would prefer a humanist funeral, a religious funeral like those preferred by our Christian, Muslim, Sikh and Hindu families or even a contemporary funeral like a woodland burial, the choice is yours.
We are here for you, so that you can focus on what is important to you. Trust us to take care of all the arrangements, while you take care of yourself and your family.
Our seven chapel of rests are available to you should you wish to spend time with your loved one before the day of the funeral, which is accessible even outside of normal work hours, on request.
We are always available to call, day or night. So do not hesitate to get in touch, whether it is for advice, help or just someone to talk to.
Losing a loved one is never easy. We want to make sure you have the option and flexibility to say farewell to your loved one, just the way you would want to.
Having helped local families in their time of need for more than 90 years now, we are proud to say that we can fulfil all your requests, no matter how big or small, with dignity and care.
Whether you would prefer a humanist funeral, a religious funeral like those preferred by our Christian, Muslim, Sikh and Hindu families or even a contemporary funeral like a woodland burial, the choice is yours.
We are here for you, so that you can focus on what is important to you. Trust us to take care of all the arrangements, while you take care of yourself and your family.
Our seven chapel of rests are available to you should you wish to spend time with your loved one before the day of the funeral, which is accessible even outside of normal work hours, on request.
We are always available to call, day or night. So do not hesitate to get in touch, whether it is for advice, help or just someone to talk to.
What we offer
- Advice and guidance at every step, including registering the death
- Arrangements that are tailored to meet your family's needs
- Local expertise and knowledge
- Cremation or burial at any local crematorium or burial site
- Funeral services of all faiths and cultures
- Viewing of the deceased in the chapel of rest
- Hearses, funeral vehicles and bespoke transport options
- Memorials and tributes
- Prepaid funeral plans
Funeral Services with distinction
We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
Our funeral services
We understand how special life is with those that you love. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral.
If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
Full Service Funeral in Warley, from £3,545
Simple Funeral Service in Warley, from £1,995
Where to find us
Address
95/99 Three Shires Oak Road
Bearwood, Smethwick
Warley B67 5BT
GB
Directions and Parking
We are located next to Our Lady of Good Counsel & St Gregory The Great Roman Catholic Church.
There is parking available at the rear of our funeral home and on surrounding streets.
There is parking available at the rear of our funeral home and on surrounding streets.
Funeral Home Opening Times
Our staff are available 24 hours a day on 0121 429 5231 if you require our services outside of these hours.
| Day of the Week | Hours |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Supporting you along the way
We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.
What to do when someone dies
It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.Find out more
Planning a funeral
Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.Find out more
The day of the funeral
This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.Find out more
Frequently asked questions
- When someone dies, there are many things that you will need to take care of, from registering the death to notifying particular organisations. The first steps when someone dies will depend on how and where the person passed away.
- No, you don't have to make an appointment at our funeral homes.Learn More:
- Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. These payments can vary widely depending on where you live and whether you choose a cremation or burial service for your loved one.Learn More:
- If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.Learn More:
- Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.Learn More:
Reviews of our services
based on 17 reviews
November 6, 2019
Rating 5.0
Excellent service. Friendly approachable understanding caring people.
Response from Roberts & Brain Funeral Directors
November 6, 2019
Our team are here to provide the highest level of service for you and we are happy this was achieved. Thank you for your review.
October 20, 2019
Rating 5.0
The staff made the whole experience stressless and my dear grandmothers funeral was just what we wanted for her.
A huge thank you to all who were involved.
A huge thank you to all who were involved.
Response from Roberts & Brain Funeral Directors
October 21, 2019
We are grateful of receiving your online review. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
July 18, 2019
Rating 5.0
We were very pleased with the service we received from Roberts and Brain. From start to finish they all acted in a kind and professional manner. Zoe was kind, patient and very helpful. We could not have asked for more.
Response from Roberts & Brain Funeral Directors
July 19, 2019
Thank you for sharing your thoughts with us on your online review. I am pleased to hear that our team were so kind and caring to your family and that we were respectful of your needs at such a difficult time.
July 8, 2019
Rating 5.0
Right from our first meeting Roberts & Brain were very informative and helpful nothing was any trouble to helps. All the staff were very pleasant, helpful and professional. I can no-fault them in any way whatsoever. Well done I would not to recommend them.
John & Margaret Marchant
John & Margaret Marchant
Response from Roberts & Brain Funeral Directors
July 8, 2019
We appreciate you leaving a review online for your experience with Roberts & Brain. I am pleased to hear that the service was carried out to your satisfaction and the team looked after you and your family well.
June 27, 2019
Rating 5.0
My mothers funeral was a very dignified affair done with professionalism and courtesy. The team had no problem with those little changes that needed changing and generally made a very difficult time that much easier. I gave 5 stars above because that was the service that they provided my family, myself and most of all my late mother Audrey. Thank you to the team from Marina W-R, Christopher H & Samantha H.
Response from Roberts & Brain Funeral Directors
June 28, 2019
Thank you for the kind comments posted on your online review. We are glad that we were respectful of your needs at such a difficult time and that we looked after you and your family well.
June 10, 2019
Rating 5.0
Excellent advice and service that was always sensitive to our bereaved family's requests.
The service was seamless and the day of the Funeral was conducted in a very thoughtful, dignified and respectful manner.
We were delighted.
The service was seamless and the day of the Funeral was conducted in a very thoughtful, dignified and respectful manner.
We were delighted.
Response from Roberts & Brain Funeral Directors
June 11, 2019
Thank you for taking the time to complete the online review. We are glad that we were respectful of your needs at such a difficult time and that we were able to provide you with the support and guidance needed.
April 23, 2019
Rating 5.0
Very good service always very respectful with all matters of my dads funeral would definitely recommend
Response from Roberts & Brain Funeral Directors
April 24, 2019
Thank you for posting your review online. I am pleased that all of the arrangements were carried out to your satisfaction.
March 26, 2019
Rating 5.0
Zoe was really accommodating, helpful and thorough. Thank you. The legal team were also helpful and clear with their advice
Response from Roberts & Brain Funeral Directors
March 26, 2019
Thank you for posting your review online. I am glad we were able to provide you with the support and guidance needed and that all of the arrangements were carried out to your satisfaction.
March 18, 2019
Rating 5.0
Gave a very good send off to dad everything we asked for and more thank you all very much
Response from Roberts & Brain Funeral Directors
March 19, 2019
Thank you for posting your review online. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
February 25, 2019
Rating 5.0
excellent service in every way,very helpful at a very stressful time.
Response from Roberts & Brain Funeral Directors
February 25, 2019
Thank you for your online review. I am pleased that all of the arrangements were carried out to your satisfaction and that we were able to help make things easier for you at such a difficult time.
February 22, 2019
Rating 5.0
Robert and brains were fantasic! Very careing and zoe went beyond her means at this very difficult time which meant alot to us as a family gary was also fantasic
Response from Roberts & Brain Funeral Directors
February 22, 2019
Thank you for taking the time to send your online review to us. I am pleased we were able to help make things easier for you and the family at such a difficult time and that you were so well looked after.
February 21, 2019
Rating 5.0
At a very sad time for myself Roberts & brain gave a very professional caring and efficient service. All the staff especially Zoe have been fantastic.
Response from Roberts & Brain Funeral Directors
February 21, 2019
Thank you for your online review. I am pleased that you were so well looked after by our team.
February 15, 2019
Rating 5.0
Gary,Zoe and Steve, from Roberts and Brain, Bearwood, West Midlands, provided a fantastic and friendly service following the death of our father. I can’t recommend them enough, they were compassionate and answered all our queries.
Response from Roberts & Brain Funeral Directors
February 18, 2019
Thank you for taking the time to send your online review to us. I am pleased that you were so well looked after by our team and that we were able to provide you with the support and guidance needed.
January 20, 2019
Rating 5.0
Excellent service. Thank you for taking the responsibility off us at a difficult time.
Response from Roberts & Brain Funeral Directors
January 21, 2019
Thank you for taking the time to send your online review to us. I am pleased that you were so well looked after by our team and that we were able to help make things easier for you at such a difficult time.
November 27, 2018
Rating 5.0
The staff and Emma were amazing .. understanding caring and made it all so easy for us all on this hard time.
Response from Roberts & Brain Funeral Directors
November 27, 2018
Thank you for taking the time to send your online review to us. I am pleased that we provided the highest level of care and guidance to you and your family and that all of the arrangements were carried out to your satisfaction.
October 8, 2018
Rating 5.0
We have used these funeral directors twice now and have been really impressed with the service from start to finish. Nothing was too much trouble and even special requests were dealt with courteously and efficiently. An excellent service all round.
Response from Roberts & Brain Funeral Directors
October 9, 2018
Thank you for taking the time to complete the online review. I am pleased that you were so well looked after by our team and that all of your wishes and requirements were carried out as you had requested.
September 27, 2018
Rating 5.0
Arranging a funeral is daunting but from the moment we approached Roberts and Brain they made it so much easier for us. Emma was so respectful and reassured us as to what they were able to help which was almost everything to do with the funeral. They delivered on everything they said they would and in the timescales agreed, kept in touch as to progress and on the day of the funeral ensured everyone was treated with dignity and respect. The customer service provided was second to none from all their staff and we are so grateful for the high quality service provided and the informal support given at such a difficult time. Thank you!
Response from Roberts & Brain Funeral Directors
September 28, 2018
Thank you for taking the time to share your thoughts with us. I am happy to hear that we were able to help ease any worries that you may have had and that we were able to look after you and your family at this difficult time by providing the support and guidance needed.
Displaying reviews 1 - 2 out of the 17 most recent
