Roberts & Brain Funeral Directors, Smethwick

We take the greatest care as we look after the families of Warley.
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24 hours a day
Reviews
Rating 5.0
based on 17 reviews

About our Smethwick funeral home

We are Roberts & Brain Funeral Directors in Bearwood. Located near Bearwood High Street, we are easily accessible to our local families in Warley, Londonderry, Smethwick, Rotton Park, Harborne and other surrounding areas.

Losing a loved one is never easy. We want to make sure you have the option and flexibility to say farewell to your loved one, just the way you would want to.

Having helped local families in their time of need for more than 90 years now, we are proud to say that we can fulfil all your requests, no matter how big or small, with dignity and care.

Whether you would prefer a humanist funeral, a religious funeral like those preferred by our Christian, Muslim, Sikh and Hindu families or even a contemporary funeral like a woodland burial, the choice is yours.

We are here for you, so that you can focus on what is important to you. Trust us to take care of all the arrangements, while you take care of yourself and your family.

Our seven chapel of rests are available to you should you wish to spend time with your loved one before the day of the funeral, which is accessible even outside of normal work hours, on request.

We are always available to call, day or night. So do not hesitate to get in touch, whether it is for advice, help or just someone to talk to.
Roberts & Brain Funeral Directors in Bearwood, Smethwick

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
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Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

We understand how special life is with those that you love. From a traditional service, to a colourful woodland burial, your options are limitless with our Full Service Funeral.

If you have a little more flexibility when it comes to arrangements, then we can provide a Simple Funeral for a lower cost.
  • Full Service Funeral in Warley, from £3,545

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 0121 429 5231
  • Simple Funeral Service in Warley, from £1,995

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 0121 429 5231

Where to find us

Address

95/99 Three Shires Oak Road
Bearwood, Smethwick
Warley B67 5BT
GB

Directions and Parking

We are located next to Our Lady of Good Counsel & St Gregory The Great Roman Catholic Church.

There is parking available at the rear of our funeral home and on surrounding streets.

Funeral Home Opening Times

Our staff are available 24 hours a day on 0121 429 5231 if you require our services outside of these hours.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

5.0
Rating 5.0
based on 17 reviews
Rating 5.0
Excellent service. Friendly approachable understanding caring people.
Response from Roberts & Brain Funeral Directors
Our team are here to provide the highest level of service for you and we are happy this was achieved. Thank you for your review.
Rating 5.0
The staff made the whole experience stressless and my dear grandmothers funeral was just what we wanted for her.
A huge thank you to all who were involved.
Response from Roberts & Brain Funeral Directors
We are grateful of receiving your online review. I am pleased that you had the trust and confidence in our team to be able to deliver the service you expected.
Rating 5.0
We were very pleased with the service we received from Roberts and Brain. From start to finish they all acted in a kind and professional manner. Zoe was kind, patient and very helpful. We could not have asked for more.
Response from Roberts & Brain Funeral Directors
Thank you for sharing your thoughts with us on your online review. I am pleased to hear that our team were so kind and caring to your family and that we were respectful of your needs at such a difficult time.
Rating 5.0
Right from our first meeting Roberts & Brain were very informative and helpful nothing was any trouble to helps. All the staff were very pleasant, helpful and professional. I can no-fault them in any way whatsoever. Well done I would not to recommend them.

John & Margaret Marchant
Response from Roberts & Brain Funeral Directors
We appreciate you leaving a review online for your experience with Roberts & Brain. I am pleased to hear that the service was carried out to your satisfaction and the team looked after you and your family well.
Rating 5.0
My mothers funeral was a very dignified affair done with professionalism and courtesy. The team had no problem with those little changes that needed changing and generally made a very difficult time that much easier. I gave 5 stars above because that was the service that they provided my family, myself and most of all my late mother Audrey. Thank you to the team from Marina W-R, Christopher H & Samantha H.
Response from Roberts & Brain Funeral Directors
Thank you for the kind comments posted on your online review. We are glad that we were respectful of your needs at such a difficult time and that we looked after you and your family well.
Rating 5.0
Excellent advice and service that was always sensitive to our bereaved family's requests.
The service was seamless and the day of the Funeral was conducted in a very thoughtful, dignified and respectful manner.
We were delighted.
Response from Roberts & Brain Funeral Directors
Thank you for taking the time to complete the online review. We are glad that we were respectful of your needs at such a difficult time and that we were able to provide you with the support and guidance needed.
Rating 5.0
Very good service always very respectful with all matters of my dads funeral would definitely recommend
Response from Roberts & Brain Funeral Directors
Thank you for posting your review online. I am pleased that all of the arrangements were carried out to your satisfaction.
Rating 5.0
Zoe was really accommodating, helpful and thorough. Thank you. The legal team were also helpful and clear with their advice
Response from Roberts & Brain Funeral Directors
Thank you for posting your review online. I am glad we were able to provide you with the support and guidance needed and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
Gave a very good send off to dad everything we asked for and more thank you all very much
Response from Roberts & Brain Funeral Directors
Thank you for posting your review online. I am pleased that you were so well looked after by our team and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
excellent service in every way,very helpful at a very stressful time.
Response from Roberts & Brain Funeral Directors
Thank you for your online review. I am pleased that all of the arrangements were carried out to your satisfaction and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
Robert and brains were fantasic! Very careing and zoe went beyond her means at this very difficult time which meant alot to us as a family gary was also fantasic
Response from Roberts & Brain Funeral Directors
Thank you for taking the time to send your online review to us. I am pleased we were able to help make things easier for you and the family at such a difficult time and that you were so well looked after.
Rating 5.0
At a very sad time for myself Roberts & brain gave a very professional caring and efficient service. All the staff especially Zoe have been fantastic.
Response from Roberts & Brain Funeral Directors
Thank you for your online review. I am pleased that you were so well looked after by our team.
Rating 5.0
Gary,Zoe and Steve, from Roberts and Brain, Bearwood, West Midlands, provided a fantastic and friendly service following the death of our father. I can’t recommend them enough, they were compassionate and answered all our queries.
Response from Roberts & Brain Funeral Directors
Thank you for taking the time to send your online review to us. I am pleased that you were so well looked after by our team and that we were able to provide you with the support and guidance needed.
Rating 5.0
Excellent service. Thank you for taking the responsibility off us at a difficult time.
Response from Roberts & Brain Funeral Directors
Thank you for taking the time to send your online review to us. I am pleased that you were so well looked after by our team and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
The staff and Emma were amazing .. understanding caring and made it all so easy for us all on this hard time.
Response from Roberts & Brain Funeral Directors
Thank you for taking the time to send your online review to us. I am pleased that we provided the highest level of care and guidance to you and your family and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
We have used these funeral directors twice now and have been really impressed with the service from start to finish. Nothing was too much trouble and even special requests were dealt with courteously and efficiently. An excellent service all round.
Response from Roberts & Brain Funeral Directors
Thank you for taking the time to complete the online review. I am pleased that you were so well looked after by our team and that all of your wishes and requirements were carried out as you had requested.
Rating 5.0
Arranging a funeral is daunting but from the moment we approached Roberts and Brain they made it so much easier for us. Emma was so respectful and reassured us as to what they were able to help which was almost everything to do with the funeral. They delivered on everything they said they would and in the timescales agreed, kept in touch as to progress and on the day of the funeral ensured everyone was treated with dignity and respect. The customer service provided was second to none from all their staff and we are so grateful for the high quality service provided and the informal support given at such a difficult time. Thank you!
Response from Roberts & Brain Funeral Directors
Thank you for taking the time to share your thoughts with us. I am happy to hear that we were able to help ease any worries that you may have had and that we were able to look after you and your family at this difficult time by providing the support and guidance needed.
Displaying reviews 1 - 2 out of the 17 most recent

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