Stone & Ham Funeral Directors, Canton

We take the greatest care as we look after the families of Cardiff.
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24 hours a day
Reviews
Rating 4.9
based on 12 reviews

About our Canton funeral home

At Stone & Ham Funeral Directors, it has been our privilege to have served Canton, Riverside, Pontcanna, Taffs Mead, Saltmead, Butetown, Ninian Park and the rest of Cardiff with an outstanding standard of funeral care for many years.

We are here to cater to your every need and look after you, your family and your loved one during this difficult time. We have a wealth of expertise in conducting funerals of all cultures and religions, along with contemporary ceremonies. So no matter what your preference is, we have the right experience.

Our aim is to ensure your loved one receives a service that is a reflection of their life, which is why we will tailor every aspect of their funeral to your preference. No request is too big, small or unique; as long as it makes their farewell special.

Our funeral home has a beautiful service room that can seat up to 70 family and friends, which you are welcome to use if you feel this is fitting for the wake.

Being here for you is our number one priority; we have a team on hand 24 hours a day to support you, remember you are not alone and we are here.
Stone & Ham Funeral Directors in Canton, Cardiff.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans
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Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Our funeral services

With two packages available, we will arrange a funeral for your loved one suited to your requirements. Whether it's a traditional or a more contemporary service, you have unlimited choice with our Full Service Funeral. If a little flexibility with the arrangements is not a problem, a Simple Funeral at a lower cost may be preferable.
  • Full Service Funeral in Cardiff, from £3,545

    Our Full Service Funeral allows you to create a totally personal commemoration to celebrate the life of the person who has died. Our service is delivered with expertise and uncompromising compassion. We will care for the deceased with the utmost care and respect in our own professional premises and will take on the responsibility for ensuring every detail is taken care of to the highest standards. You can rely on us to make a difficult time a little easier.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • Have flexibility and choice over the time, day and location of the funeral service
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • We can add services and tailor the funeral to suit your own specific requirements
    To find out more, please call us on 029 2023 0091
  • Simple Funeral Service in Cardiff, from £1,995

    A complete funeral service for a lower cost, delivered with complete compassion and care.
    • Our funeral professionals will care for your loved one in our premium facilities
    • A professional Arranger will provide support, guidance and co-ordinate everything for you
    • The service will be at a mutually agreed time and date dependent upon availability, usually on Tuesday, Wednesday or Thursday
    • We will provide a Funeral Director, chauffeur-driven hearse and pallbearers for the service
    • Some additional services such as arranging floral tributes or obituaries are not available
    To find out more, please call us on 029 2023 0091

Where to find us

Address

1a Neville Street
Canton
Cardiff CF11 6LP
GB

Directions and Parking

We are a two minute walk from St David's hospital and a five minute walk from Cardiff Castle.

You can park on surrounding roads when you visit us.

Funeral Home Opening Times

Our staff are available 24 hours a day on 029 2023 0091 if you require our services outside of these hours.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

4.9
Rating 4.9
based on 12 reviews
Rating 5.0
We had excellent service from the moment my dad passed away
The funeral directors were so kind and professional and always Made sure we were comforted and supported in our time of grief they made sure u troubled free in every way Thankyou so much
Response from Stone & Ham Funeral Directors
Thank you for sharing your thoughts with us on your online review. I am glad that we were able to provide you with the dignity and respect needed at this time and that it all went well for you and the family.
Rating 5.0
All staff were kind, caring & courteous on the telephone , dealing with matters at my home & on the day of the funeral. My family & I couldn’t fault them.
Response from Stone & Ham Funeral Directors
We are grateful of receiving your online review. I am happy that we were able to provide you with the knowledge and understanding of a difficult situation and make things easier for you.
Rating 5.0
The team were very helpful and considerate of our feelings . Even the boys driving the cars we kind and caring .they were helpful and tried to make it as easy as possible I will defo use stone and ham again
Response from Stone & Ham Funeral Directors
Thank you for posting your online review. I am pleased to hear that our team were so kind and caring to your family and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
Absolutely fabulous service. Very caring right through. Several phone calls from Sue asking us how we were before and after the funeral. A brilliant and caring service provided by everybody.
Response from Stone & Ham Funeral Directors
Thank you for your online review. I am pleased that our team looked after you so well and that all of the arrangements were carried out to your satisfaction.
Rating 5.0
Sue and her team couldn't have done more for me. The whole team were so friendly and really looked after me. Nothing was too much trouble and I am so grateful to them all
Response from Stone & Ham Funeral Directors
Thank you for posting your review online. I am pleased that you were so well looked after by our team and that we were able to provide you with the care and support needed at this time.
Rating 5.0
We were very pleased with the service provided from start to finish Sue helped us through a very difficult time and she was always at the end of the phone thankyou all at Stone and Ham Sue Barrie and family.
Response from Stone & Ham Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that we were able to look after you and your family at this difficult time and that you were so well looked after by our team.
Rating 5.0
All went smoothly
Response from Stone & Ham Funeral Directors
Thank you for your online review. I am glad that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
Sue was so nice, kept us informed all the way, even after the funeral ,picking up dad's ashes ,all the personal touches, I can't praise her enough ,you can rest assured that she deals with people very professional but also like she is one of the family
Response from Stone & Ham Funeral Directors
Thank you for taking the time to send your online review to us. I am pleased that you were so well looked after by our team and that we were able to provide you with the care and support needed at this time.
Rating 5.0
At such a sad time,the support and helpful staff made it so much easier to bare
Response from Stone & Ham Funeral Directors
Thank you for posting your online review. I am pleased that our team were able to help make things easier for you at such a difficult time.
Rating 5.0
Stone & Ham provided a very professional service.From the time we first went to book the funeral until the time we went to collect the Memory Box after the funeral, that they provided, nothing was too much trouble. They dealt with,and arranged everything down to the last detail.A lot of people said that we paid a lot of money for the funeral but as the saying goes"You get what you pay for".
Response from Stone & Ham Funeral Directors
Thank you for sharing your thoughts with us on your online review. I am pleased that you were so well looked after by our team and that all of your wishes and requirements were carried out by the team as you had requested.
Rating 5.0
We couldn’t have asked for more. Professional throughout, so kind and caring. I can not fault any part of using Stone and Ham. Thank you.
Response from Stone & Ham Funeral Directors
Thank you for sharing your experience with us on your online review. I am pleased that we provided the highest level of care and guidance to you and your family.
Rating 4.0
Sue perry the representative that dealt with our family was professional and empathetic. She explained everything clearly and was lovely. The gentleman who took Dad to funeral home were less professional especially when we were visiting dad at funeral home. They arrived cracking jokes while we were waiting to see dad which was thoughtless. Also no parking area where Cardiff home is situated which resulted in my brother getting a parking ticket. On the whole very good.
Response from Stone & Ham Funeral Directors
Thank you for your review and your kind comments about Sue Perry. I am very pleased that overall you were satisfied with the service you received. However I am concerned to hear of the lack of professionalism shown by members of our staff when your Dad was brought into our care and when you visited the Chapel of Rest. Our local Area Manager has looked into this further and I understand he is currently in touch with you to discuss your concerns.
Displaying reviews 1 - 2 out of the 12 most recent

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