John Bardgett & Sons Funeral Directors, Ponteland

We take the greatest care as we look after the families of Newcastle Upon Tyne.
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24 hours a day
Reviews
Rating 4.7
based on 7 reviews

About our Ponteland funeral home

John Bardgett & Sons Funeral Directors in Ponteland opened its current funeral home in 2010. We have a welcoming reception area, as well as a private arranging room and two peaceful chapels of rest. To make things a little bit easier when you visit us, our funeral home is designed with your comfort in mind.

We are honoured to be able to help local families in the community of Newcastle upon Tyne, during their times of need. We make the funeral arrangements on your behalf, so you only have to think about how you want your loved one’s funeral to be. Working closely with you, we will take your needs and wishes into consideration to plan the perfect funeral service for your loved one.

We understand how important it is to get things right. You can rely on us to give you any advice, guidance or support at this difficult time. You can call 24 hours a day, whenever you need us. We are here for you and your family. Reach us on 01661 822982.

What we offer

  • A funeral service at any local crematorium or burial site
  • Advice and guidance at every step, including registering the death
  • Prepaid funeral plans
  • A range of funeral services for all faiths and cultures
  • Funeral vehicles including hearses, limousines and other bespoke transport options
  • Funeral arrangements tailored to your family’s needs
  • Memorial masonry and tributes
  • Viewing of your loved one in our chapel of rest
  • Extensive knowledge of local funeral customs



Dignity with distinction image

Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UK's finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.
99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.

Where to find us

Address

32 Merton Way
Ponteland
Newcastle Upon Tyne NE20 9PX
GB

Directions and Parking

Our funeral directors is in the Merton Way Shopping Centre in Ponteland.

There is a public car park available at the rear of the funeral home.

Funeral Home Opening Times

Our staff are available 24 hours a day on 01661 822982 if you require our services outside of these hours.
Day of the WeekHours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
SaturdayClosed
SundayClosed

Frequently asked questions

Reviews of our services

4.7
Rating 4.7
based on 7 reviews
Rating 5.0
At a very difficult time, I was guided through the process by Mark and Debbie. Everyone was extremely sympathetic and professional and the arrangements for the funeral went very smoothly.
Response from John Bardgett & Sons Funeral Directors
Thank you for taking the time to complete the online review. I am pleased to hear that you found our staff to be professional and respectful and that we were able to help make things easier for you at such a difficult time.
Rating 5.0
very efficient service, could not have asked for better
Response from John Bardgett & Sons Funeral Directors
Thank you for your online review. I am pleased that you were so well looked after by our team and that the service was carried out to your satisfaction.
Rating 5.0
From my first contact with staff following the death of my mother I was very impressed with their professionalism, understanding and how easy and smoothly Louise made all of the arrangements for us at such a difficult time. The telephone contact I had with the office staff at both Newcastle and Ponteland office to discuss minor details was also exceptionally good, friendly and very helpful. Nothing was too much trouble. The service was exactly as we hoped it would be. Thank you.
Response from John Bardgett & Sons Funeral Directors
Thank you for taking the time to send your online review to us. I am glad that we were able to provide you with the care and support needed and that we were able to look after you and your family at this difficult time.
Rating 5.0
I found the service very friendly, helpful and caring at what is a very difficult time. I liked the fact that I could pop into the office and the chapel of rest in Ponteland at any time. I appreciated the words of comfort, advice and support I received. Everything was done according to my preference and of course according to my husband's wishes. I liked the extra touches which showed you were very willing to help and go the extra mile like the hankies handed out in the car, the cards distributed around the pews in church and the negotiating with the Crematorium to get a suitable date which was difficult around Christmas time.
Response from John Bardgett & Sons Funeral Directors
Thank you for taking the time to share your thoughts with us. I am glad that we were able to provide you with the care and support needed and that we were able to look after you and your family at this difficult time.
Rating 5.0
Every member of staff that we had contact with was extremely professional, courteous and helpful. We were entirely supported throughout the whole process, and we were kept fully informed at all times. We never felt rushed or pushed to make a decision, all of our wishes were carried out to the letter and we were very pleased with the excellent and very personal service we received.

On the day of the funeral, Lorraine was fabulous. She took care of everything for us, nothing was too much trouble, and we are extremely grateful for her kindness, help and support.
Response from John Bardgett & Sons Funeral Directors
Thank you for sharing your experience with us on your online review. I am glad that we were able to provide you with the care and support needed at this time and that all of your wishes and requirements were carried out by the team as you had requested.
Rating 4.0
Well executed and respectful funeral service. Did not push to sell additional services.
Response from John Bardgett & Sons Funeral Directors
Thank you for the kind comments posted on your online review. I am pleased that all of the arrangements were carried out to your satisfaction.
Rating 4.0
From start to finish my mother's funeral ran smoothly. The office staff I contacted on the phone were sympathetic and helpful, as was the driver on the day. The Funeral Director was considerate, efficient and professional. He made sure all arrangements were in place and was patient when we delayed in making decisions about details. He ensured my father was looked after before and after the service. I was contacted during the days following the service, to ensure we were coping alright
Response from John Bardgett & Sons Funeral Directors
Thank you for sharing your experience with us on your online review. I am glad that we were able to provide you with the support and guidance needed and that you were so well looked after by our team.
Displaying reviews 1 - 2 out of the 7 most recent

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