I went into the l j Guyan branch at keynsham from being recommended by my sister in law.
It was the best decision I made where I was met by Michelle and Kim two people that are amazing at their job and the company should hold on to them even tho it’s there job it seems so much more to them they made me feel at home there after my mum passed away.
They took such care of my mum, they made my mum look so peaceful when seeing her. They helped me with many decisions and was always honest and upfront. Even when the tough times came Michelle always asked me if I was okay as you don’t always just deal with the funeral you deal with family which can be hard to.
They made arranging my mums funeral that little bit easier, a bit lighter and I’ll always be grateful for the both of them because they helped me give my mum the service she always deserved and I couldn’t of done it all with out them.
I’d recommend this company because they went above and beyond for me and treated my mum with so much compassion and dignity they truly deserve more than 5stars and there so down to earth they make you feel like you’ve known them for years.
I’ll always be grateful for everything you did for my mum and me and my grandad and I’d recommend you to any friends or family who needs help when the time comes.
Forever grateful fiona, Terry and family xxx