Our clients rely on us to provide the highest possible standard of care and we strive to maintain and improve client satisfaction across our business. All Dignity funeral homes send a written survey to the families we serve and the results continue to demonstrate this commitment.

Here's what our clients tell us:

  • 99.9% thought our staff were respectful
  • 99.8% said our vehicles were clean and comfortable
  • 99.8% though our premises were clean and tidy
  • 99.7% agreed that our staff listened to their needs and wishes
  • 99.3% of clients agreed that our staff had fully explained what would happen before and during the funeral
  • 99.0% said that we met or exceeded their expectations
  • 99.0% said that the funeral took place on time
  • 97.7% of respondents said that they would recommend us

Top of page