A checklist of what to do when someone dies in the UK
In this section, we will guide you through the first few steps after the death of a loved one. Watch our helpful video which carefully explains everything you will need to do; from registering a death to letting friends and family know that a loved one has sadly passed away.
When someone dies, contact our 24/7 support team as soon as you can. We will be able to guide you through the process, every step of the way.
Discover what to do at each stage in the process:
Whether the person died at home or in hospital, you will need to fill in a Medical Certificate of Cause of Death. We've listed what you will need to do depending on the circumstances of the death below.
Download our checklist which explains what to do when someone dies
What to do if someone dies in hospital
If your loved one passes away in hospital, the staff will issue a Medical Certificate and formal notice, and provide information about how to register the death. The deceased will usually be kept in the hospital mortuary until your chosen funeral director arranges for your loved one to be brought into their care.
What to do if someone dies at home
If someone dies at home, you should call their GP or an ambulance as soon as possible. The doctor will then be able to examine the deceased and confirm the death. Only then will they be able to issue the Medical Certificate and formal notice, offering you advice on the next steps.
What to do if someone dies in public
When someone dies in a public place, the emergency services are usually called. If the death appears to be natural, medical staff other than doctors can confirm that someone is deceased, as a doctor may not be around to issue the Medical Certificate. This is known as verification of death; a temporary measure until a GP can issue the Certificate.
What to do if someone dies abroad
If someone dies abroad, you will need to register the death according to the regulations of the country in which your loved one has passed and get a consulate death certificate. You will also need to register the death in the UK.
Read our step-by-step guide:
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