Dignity Funeral Plans
Frequently asked questions
Funeral Plans are a great way to share final wishes and cover costs so that decision making and financial outlays don't fall on loved ones at the time of need. When you purchase your unique plan, you lock in today's price. This means that the services covered in your plan will be protected from possible future price increases.
You can pay in full at your point of purchase with a credit or debit card, or spread payments up to five years with direct debit. We won’t charge you for paying by instalments or cancelling your plan. There are no hidden costs with Dignity as we believe transparency is essential in delivering a high quality product and service to our customers.
You can buy a Funeral Plan for anyone, but we would recommend discussing preferences and funeral wishes with them before buying the plan. There are no conditions for acceptance as long as the person taking out the plan and the person the funeral is for are 18 or over.
All services provided by a Dignity Funeral Director are guaranteed, as well as the cremation fee and for burial, the interment fee.
There are a number of elements you can include as part of your Funeral Plan that you may want to leave a monetary Contribution towards.
We cannot guarantee that the contribution made will cover the full cost of any additional services requested and any difference will need to be paid at the time of the funeral. However, we will guarantee that the money you contribute now plus CPI will be available at the time of need.
Our plans are unique to you, meaning you can change the services and options outlined in your plan at any time. We won’t charge any administrative fees to make these changes; you just pay for any services you add on. You can also cancel at any time and receive a full refund for any payments made.
The money you pay for a plan is placed in The UK Funerals (2022) Trust, which is an independent trust. The trustees ensure the money is prudently managed and we will also guarantee to add funds to the trust to ensure it is always fully funded. Our commitment to delivering fair value to our customers means that the price of your Funeral Plan is no more than you'd be expected to pay for the same core elements of a funeral at today's prices. Additionally, your money may also be protected by the Financial Services Compensation Scheme if we cannot meet our obligations. We pride ourselves on providing financial peace of mind.