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Create a dignified and personalised funeral

Every person is unique and our Attended Funeral can be designed to celebrate your loved one's life story. You will have the flexibility to choose a specific type of funeral; whether you wish to arrange a traditional funeral service or would prefer something a little bit different. There are lots of choices you can make, from arranging unique funeral transport to deciding where the service will be held.

Our professional and fully trained Funeral Directors will help you through every step. We’ll take on the responsibility for ensuring everything is perfectly organised to deliver a fitting tribute for your loved one.

Our service to you

  • Your dedicated and expert funeral arranger will support and guide you at every stage to help you create a funeral unique and personal to the life of your loved one.

  • We will complete the arrangements with you, wherever and whenever you wish. Whether that’s at our premises, your home or over the phone. 

  • We will advise and guide you on all aspects of the funeral, including liaising with the necessary third parties on your behalf.

  • We will prepare and distribute all the documentation and manage external payments that are required for the funeral to legally proceed at your chosen setting. 

  • We will provide a complimentary online Funeral Notice, a personalised webpage that provides all the essential details of the funeral in one convenient place for you to share and keep family and friends informed.

  • We will remain available for aftercare, advice, guidance and additional services as required, including access to Dignity Legal Services (excluding Scotland, Jersey and Northern Ireland).

Our services to the person who has died

As part of our Attended Funeral, we’re committed to providing you and your family bespoke, professional and sensitive care throughout the process.

  • Our fully trained professional team will bring your loved one into our care using specialist vehicles and equipment during normal office hours.

  • They will be treated with the utmost respect and will rest in our mortuary facilities.

  • We will care for them, dress them in their own clothes if you wish, or we can provide a gown. We will also follow any instructions regarding hair and make-up.

  • We will care for any personal effects in accordance with your instructions. 

  • Our Park coffin is included in this service.

  • You can visit your loved one in our private chapel of rest by agreed appointment during normal office hours.

  • Your loved one will be transported in a chauffeur driven hearse on the day of the funeral, directly from our funeral home to the place of committal. 


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Your appointed Funeral Director

We will appoint one of our experienced and fully trained Funeral Directors to guide and support you through every step.

Your Funeral Director will:

  • Endeavour to meet with you prior to the day of the funeral to ensure that all your requirements are met, confirm that arrangements and instructions are correctly recorded and any changes noted and acted upon.

  • Prepare all locations for the service and committal.

  • Be present at your side on the day to conduct the funeral and direct all attendees. 

  • Ensure sufficient pallbearers are available to escort the coffin with dignity and respect.

Our additional services for The Attended Funeral are extensive and could be anything you require and that is possible. 

Below are just some of the more common additional services requested. We will discuss all options with you, and the associated fees so that you can make an informed decision:

Our embalming service

Embalming is a personal choice. In some circumstances we recommend it. Our funeral experts will be able to discuss this service with you in more detail.

Visiting your loved one

If you would like to visit your loved once they are in our care, outside of normal office hours, this can be arranged for you.


The person who died will be transported in one of our chauffeur driven hearses directly to the service or place of committal. For a personalised funeral, you can choose to have a particular processional route and alternative hearses are available. 

Our coffins and caskets

We offer a wide range of coffins and caskets, from simple to more ornate, with traditional wooden coffins, colourful picture coffins and natural coffins to suit all tastes.

Alternative hearses

As an alternative to our traditional hearse, there are many different types of vehicles available to convey your loved one on the day of the funeral, including horse drawn hearses

Our limousines

We can provide as many chauffeur driven limousines from our luxury fleet as required to provide families with comfort. All our vehicles are maintained in pristine condition

Reception into home or place of worship

Your loved one can rest at home or at a place or worship before the day of the funeral.

Service at a separate location

We can arrange a service at a separate location to the committal, including at a place of worship

Personalised procession

You can make the procession more personalised, with the option to pass by significant landmarks

Management & co-ordination of external services

We can manage and co-ordinate services provided by external suppliers, such as: floral tributes, catering, administration of donations through our online funeral notice and service stationery

Ashes services

We can arrange for the ashes to be delivered to you by hand, or for them to be scattered in the Garden of Remembrance or interred, with our Funeral Director attending if desired.

Our urns

We offer a wide range of burial urns, scatter tubes and keepsake urns.

Our memorials

We can help you create a fitting memorial for your loved one. We work closely with local crematoria and burial sites to ensure that any guidelines and restrictions are met.

Here are a few things to consider and talk through with your funeral arranger:

The location of the funeral service and committal.

Landmarks you may wish to include along the processional route.

Newspaper and online funeral notices.

Floral tributes and charitable donations.

Printed service stationery.

Readings, songs and music.

For a full list of costs, please contact your local Dignity funeral director

You are required to make a payment at least 48 hours before the day of the funeral, at least equivalent to charges made by external suppliers, such as crematoria, cemeteries and florists. The outstanding balance must be paid on receipt of invoice, usually 7 days after the funeral

Additional charges will apply for services conducted outside of normal office hours and for mileage incurred beyond 20 miles from our premises

The removal of mechanisms such as pacemakers, which must be removed before a cremation, may incur an additional cost

Find a Funeral Director

Call us 24/7 on 0800 456 1047